Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%36+2.5Craft & service penalty85−1.5Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Stanley Steemer

South Burlington, VT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 4.8★ from 313 Google reviews

Report card

Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 92% of stone cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 92% of stone cleaning services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 85% of stone cleaning services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of stone cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of stone cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 36% of stone cleaning services.D
36

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$327
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 53 Google reviews tagged “Carpet steam cleaning” · showing 40

KennethLocal Guide · 403 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing crew (Dylan and Chris) and cleaning! They both were very respectful of our home, were very informative on everything and did an impeccable cleaning job of our carpets! Highly recommend! - It was also very easy to book online and they showed up on time!

Paid $500+Reasonable priceCarpet steam cleaning
kipLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great experience with them cleaning several rooms in our house that had some really challenging traffic stains and spots. The technician took their time to walk through our house and answer all the questions I had with honest feedback as well as to what can and cannot be done. Absolutely simple setup via site and…

Paid $200–250Great priceCarpet steam cleaning
John12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Eric did a great job. He was very courteous and informative.

Paid $400–450Reasonable priceCarpet steam cleaning
NinaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great communication, reasonable pricing, and terrific job. Very efficient, too.

Carpet steam cleaning
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Perfection!

Paid $500+Reasonable priceCarpet steam cleaning
Annemarie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Awesome service! They are so friendly and helpful and do an amazing job!

Paid $200–250Great priceCarpet steam cleaning
Peter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Excellent service and results

Paid $450–500Reasonable priceFlood restorationCarpet steam cleaning
Warren7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Thrilled! My carpets look even better than I had hoped. I wish I had taken pictures beforehand. Friendly, polite, quick, and knowledgeable.

Paid $200–250Great priceCarpet steam cleaningPet stain & odor removal
Kelley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Professional and easy to work with. My carpets look great! I will definitely Call Stanley steamer again! They worked Were kind and professional And accommodated my allergies by Not using certain products. I highly recommend.

Carpet steam cleaningUpholstery cleaning
R1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Eric C. Was literally top notch, I couldn’t be any more satisfied with the job he did. VERY happy customer! He went above and beyond very polite, charismatic and professional. He let me know 30-45 minutes before his arrival and seriously did an amazing job I’m truly impressed.

Paid $250–300Reasonable priceCarpet steam cleaning
Stuart13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can't say how pleased we are with Stanley Steamer. These folks kept us well informed as to timing and arrival. Eric was helpful and friendly and knew what he was doing. The rugs look fabulous. These folks are top notch!

Paid $500+Not sureCarpet steam cleaning
Jade3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent and timely communication and updates, fantastic customer service, and awesome work and results! We highly recommend Stanley Steamer’s services and will be using them again!

Paid $350–400Great priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
PamLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service! Timely, and the carpets look 1000% better!

Paid $350–400Reasonable priceCarpet steam cleaning
max4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

The employee explained everything that he was going to do. He was very pleasant and did the job in a timely manner.

Paid $200–250Reasonable priceCarpet steam cleaning
DonnaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nate was very professional and did a good job

Great priceCarpet steam cleaning
MarlaLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job! The carpet looks like new. Saves us the cost of replacing it.

Paid $200–250Reasonable priceCarpet steam cleaningUpholstery cleaning
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Eric was awesome! Arrived on time, was very thorough and got the whole house done in 2 hours. Very pleasant guy!

Paid $500+Reasonable priceCarpet steam cleaning
Marybeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Stanley Steemer has been cleaning our carpets and tile for over a decade . They are efficient , professional and truly care about the work they do. My home looks brand new until the dogs and kids come home . Live your life and Stanley Steemer will clean it up ! Eric is the most hard working , detail oriented and upbeat guy . I appreciate him & his crew!

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Dennis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Scot & Dillon did a great job. They were respectful of our home and made the couch and carpets look like new. We were very impressed!

Paid $400–450Reasonable priceCarpet steam cleaningUpholstery cleaning
Alexis10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

From scheduling, receiving a quote and service they are efficient, professional and reasonably priced for their services. Thank you Stanley Steamer crew for working hard in this heat wave, you’re the best!

Carpet steam cleaningPet stain & odor removal
Ruth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Prompt, thorough, friendly. Excellent job. I’m a repeat user.

Carpet steam cleaningUpholstery cleaningPet stain & odor removal
LexiLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Highly recommend, they were able to get out year old stains and smells I thought for sure wouldn’t lift. Thank you for all your hard work!

Carpet steam cleaningPet stain & odor removal
Stephanie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very good service, by two very professional gentleman.

Great priceCarpet steam cleaning
JimmyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Our carpet looks brand new again. They did a great job. This is the fourth year using Stanley Steemer and they always do a fantastic job for a reasonable price.

Carpet steam cleaning
Marianne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Excellent and quick service cleaning some very old dirt out of carpets and furniture.

Carpet steam cleaning+ Quality+ Professionalism
Tammy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He was great!

Carpet steam cleaning+ Punctuality+ Professionalism
PeterLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job and good education about living with dogs in a carpeted home. 🙂

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Flooded basement...after days of attempting to rectify ourselves, Stanley Steemer came in and solved. Much gratitude!

Carpet steam cleaningGeneral carpet cleaningFlood restoration+ Responsiveness+ Punctuality+ Quality
JeffLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Not sure why dirty water was emptied on my driveway

Carpet steam cleaning+ Value
BrittanyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience with Nathaniel and Brandon! They were communicative, explained the process clearly, and the cleaning was super quick but made a huge difference. Definitely worth the value!

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Charles4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent Very pleased After a hour I noticed both rooms cleaned the carpet is all stretched out with humps in carpets Never had issues previously

Customer photo from Charles's reviewCustomer photo from Charles's review
Carpet steam cleaning+ Punctuality+ Quality+ Professionalism
Carol9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent representative. Courteous, friendly and professional. Eric did a fantastic job!

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Sharon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Scott did a great job getting out a big coffee stain, plus cleaning heavily-used areas like the dining area and hallway.

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Gabrielle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Employees were professional, friendly and did a superb job.

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job by a very nice person

Carpet steam cleaning
CarolLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent work and professional!! Highly recommend!! Thank you!!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Rachel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Scot was friendly, knowledgeable, neat, unobtrusive and quick! We added on another service at the last minute, which was helpful and convenient.

Carpet steam cleaningUpholstery cleaning
Philip7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great crew, arrived on time, thorough, very fine results

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Nancy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic work by two friendly professionals

Carpet steam cleaning+ Punctuality+ Quality+ Professionalism
Douglas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very cordial and explained everything as he went through the house.

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more carpet steam cleaning reviews (13 more) →

Price

$390+58% vs typical stone cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 66%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning53$146–$327
General carpet cleaning32$139–$309
Upholstery cleaning31$183–$373
Pet stain & odor removal20$151–$373
Area rug cleaning19$176–$310
HVAC duct & vent cleaning13$476–$1.1k
Carpet cleaning6$164–$311
Flood restoration3—

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