How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%47+3.3Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREStar Auto Service
New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #84Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 424 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Star Auto Service for 8 kinds of job.
Star Auto Service for air conditioning
Clear ✕All 16 Google reviews tagged “Air conditioning”
Above and beyond. It took a while, because they care to do it right. Highly recommend. They talk with you, not at you.
They were very busy, so it took a few days, but they did a perfect job.
These guys are so nice and professional sometimes I forget they’re mechanics! The staff is so knowledgeable and kind I sometimes feel it’s too good to be true but it’s not… it’s just good people doing good work:
These guys can be trusted with even the biggest repair projects. I learned first hand. Happy customer!
Quick and thorough evaluation of my SuV. Very impressive service Would highly recommend
Extremely nice, great job, very fast!!
Star Auto did a great job on my little Miata. They fixed the AC. Everyone there is so friendly. Thanks Joey. I recommend this business.
My technician Joey was very knowledgeable and explained the entire process to me step by step, my AC is blowing cold again and I was in and out in no time.
It's always stressful when your vechile is not operating as it should...and extra stressful when your A/c decides to not work in the middle of a South Louisiana summer. STAR AUTO relieves the stress....gets to diagnosing the problem...and fixes it correctly. They are friendly, professional and I feel a good value…
Everyone was nice and professional,Joey called and explained each phase of the repairs. I have heard many good things about Star Auto and decided to have my truck towed to them. They are A players and I highly recommend them for your car repairs. They perform quality work, have great customer service and the repairs…
Absolutely great people.. Professional work good prices..
Star Auto is a family owned and operated business that is friendly and has the knowledge to communicate with their customers, the repairs are done quickly and your vehicle is returned and running as it should, I’ve recommended Star Auto to my friends and family, these are folks you can trust.
I’ve never had any car Maitenance or service provided to the level that Joey takes care of his clients/customers. If I have any car issue at all, I contact Joey and I am given an immediate peace of mind that the job will be completed in full, swiftly, fairly priced, and to the highest level of service. I have quit…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 51 | — |
| Auto engine diagnostic | 37 | — |
| Electrical repair | 23 | — |
| Brakes | 23 | — |
| Engine repair | 21 | — |
| Tires | 20 | — |
| Oil change | 20 | — |
| Steering & suspension repair | 19 | — |
