How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%47+3.3Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREStar Auto Service
New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #84Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 424 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Star Auto Service for 8 kinds of job.
Star Auto Service for auto engine diagnostic
Clear ✕All 37 Google reviews tagged “Auto engine diagnostic”
Above and beyond. It took a while, because they care to do it right. Highly recommend. They talk with you, not at you.
I can’t say enough good things about Joey and his team. I brought two of my cars here within just two weeks, and both experiences were excellent. The first time I came in, I had a piece of plastic under the car dragging on the ground. Joey took one look at it, cut it for me on the spot, and didn’t even charge me.…
These guys can be trusted with even the biggest repair projects. I learned first hand. Happy customer!
Staff is very friendly and looked into all the things I asked and solved my issues promptly. Prices were reasonable and they offer financing if needed.
Mr. Joey was recommended to me by Mr. Gene which I love his transmission shop. Anyways This car shop treated me with respect and were so patient with me. Sometimes when you are a woman and own a truck people take advantage of you but I not this place. They had my truck back in no time. I went there with a coolant problem and came back with no problems.
Great service and very nice people who work there.
I am partner with a company Mold Remediation and Testing Experts. I have used Star Auto for multiple vehicles over multiple years. I can truly say I have not 1 bad experience.. I have always felt I have been treated fairly.
I've been taking my vehicles to Star automotive for 8 yrs now and they never disappoint,fair prices and quick turnaround.Thanks Mr Joe you guys are the best in the business.
Super impressed by their workmanship & communication with me about t my problem and how they would go about fixing the issue. I highly recommend Star Auto !
Joey and Henry from Allstar were a pleasure to do business with. I’ve been looking for years for an honest auto body shop. I finally found one. Thanks Joey for all your help and communication.
Very efficient and most importantly and so hard to find these days, honesty. I thought the indicator was my battery and alternator which would be expensive. It was my key battery! Love this place and the people.
Based on a referral from a friend I decided to bring my car in for an emergency repair, the staff was friendly and helpful and were able to take care of my needed repairs in a timely manner. It was a pleasant experience and I will use them again
Hands down one of the best experiences in my life. Too notch professionalism and customer service. I trusted them from the start because they value us as customers. They always had time to answer any questions never being rushed so I felt real comfortable giving them my business and will continue to do so. I…
I was told by others this and that was wrong so i will get it fix but my truck kept stopping on me.. i wish i wouldve came to them first they were able to get to the bottom of it and the pricing was fair staff was polite.. thanks so much appreciate yall!!
Omg! This was the best shop I have came across. If I could give it a thousand stars I would. Everyone was super friendly and very informative. Thanks !
Honest and professional shop with experienced mechanics.
Great customer service and efficient work.
I have been going to Star automotive for a while now and they know what they are doing. I have a 2008 Land Rover and they have been able to fix every issue thus far with my suv. They try to get work done in a timely manner, but always best to let them do their work at their pace. “Have alternate ways of…
Great shop, great guys. I'll be back next time they're needed!
Excellent service and very friendly people. My car runs beautifully.
I’ve never had any car Maitenance or service provided to the level that Joey takes care of his clients/customers. If I have any car issue at all, I contact Joey and I am given an immediate peace of mind that the job will be completed in full, swiftly, fairly priced, and to the highest level of service. I have quit…
Family run business, two generations, Very friendly and helpful. They truly want to help and not just run up the bill. I will continue to use them to care for my car FOREVER!
Very well satisfied. Very friendly people. Will take my business back to star automotive. Thanks Joey
Great people thst care that your vehicle is safe and reliable.
Having my car serviced here is like taking it to family, an uncle or cousin. Joey really takes care of your car like it’s his own. The whole family-ran business is really just a blessing. Good people.
Very professional and Timely! Great Customer service. Will definitely use them in the future.
I've been going to Star Auto for a few years now. They are a family operated business with fantastic customer service. I really appreciate how reliable and quick they are.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 51 | — |
| Auto engine diagnostic | 37 | — |
| Electrical repair | 23 | — |
| Brakes | 23 | — |
| Engine repair | 21 | — |
| Tires | 20 | — |
| Oil change | 20 | — |
| Steering & suspension repair | 19 | — |
