How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%47+3.3Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREStar Auto Service
New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #84Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 424 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Star Auto Service for 8 kinds of job.
Star Auto Service for electrical repair
Clear ✕All 23 Google reviews tagged “Electrical repair” · showing 20
Star has a great web presence. As a first time customer looking for help on electrical glitches and power window repair, I had an appt. to get an estimate. I failed to ask about the charge when I scheduled the appt. I called back to inquire and had difficulty in understanding the person. I was disappointed when…
Excellent service
Wonderful people. Have been client for at least 4 years. Set up reminders for oil changes, understands when u use technical words such as "that thing that making a noise." The mechanics are great, the office staff make u feel like family. They are good honest trustworthy people that don't fix stuff that u don't need done.
Awesome work
Excellent service they got my old truck running again price was fair
Joey is my guy he is the owner and a excellent mechanic , my mother and I have been going here for years level of service impeccable and he's extremely knowledgeable. I recommend star auto and will continue to my cars serviced here . Thanks Joey and your Mom for all y'all help .
They get the job done
Would not touch it with a ten foot pole
I am partner with a company Mold Remediation and Testing Experts. I have used Star Auto for multiple vehicles over multiple years. I can truly say I have not 1 bad experience.. I have always felt I have been treated fairly.
Efficient and professional as always Joey is the best.
I have been going to Star automotive for a while now and they know what they are doing. I have a 2008 Land Rover and they have been able to fix every issue thus far with my suv. They try to get work done in a timely manner, but always best to let them do their work at their pace. “Have alternate ways of…
Great shop, great guys. I'll be back next time they're needed!
Star Auto is a family owned and operated business that is friendly and has the knowledge to communicate with their customers, the repairs are done quickly and your vehicle is returned and running as it should, I’ve recommended Star Auto to my friends and family, these are folks you can trust.
As always, got me back on the road in no time.
I’ve never had any car Maitenance or service provided to the level that Joey takes care of his clients/customers. If I have any car issue at all, I contact Joey and I am given an immediate peace of mind that the job will be completed in full, swiftly, fairly priced, and to the highest level of service. I have quit…
They are always fast, polite and very reasonable!!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 51 | — |
| Auto engine diagnostic | 37 | — |
| Electrical repair | 23 | — |
| Brakes | 23 | — |
| Engine repair | 21 | — |
| Tires | 20 | — |
| Oil change | 20 | — |
| Steering & suspension repair | 19 | — |
