How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%47+3.3Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREStar Auto Service
New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #84Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 424 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Star Auto Service for 8 kinds of job.
Star Auto Service for general repairs & maintenance
Clear ✕All 51 Google reviews tagged “General repairs & maintenance” · showing 40
Efficient, very helpful and friendly. I highly recommend Star Auto!
Above and beyond. It took a while, because they care to do it right. Highly recommend. They talk with you, not at you.
I didn't know anything about this place before I went there. But I'm so glad I stopped. Mr Frank and one of the Master mechanic made be feel like family. My heater in my f150 was out and my windsheild washer motor. Everything was done to my satisfaction. Now my heater is to 🔥 ☺️ This is now my new auto repair…
⭐⭐⭐⭐⭐ I cannot say enough good things about Star Auto Service! From the moment I walked in, they were professional, honest, and incredibly knowledgeable. As a woman, I’ve sometimes worried about being taken advantage of at mechanic shops, 😤but that was never the case here.🙌🏽🙏🏽🙏🏽 They were completely…
These guys are so nice and professional sometimes I forget they’re mechanics! The staff is so knowledgeable and kind I sometimes feel it’s too good to be true but it’s not… it’s just good people doing good work:
These guys can be trusted with even the biggest repair projects. I learned first hand. Happy customer!
Staff is very friendly and looked into all the things I asked and solved my issues promptly. Prices were reasonable and they offer financing if needed.
Fast and friendly.
Friendly and competent staff. Always busy but not too busy to care of you.
Super friendly service. Very fair price for repairs. Will use their services again.
Incredible people. Great service and work. I would refer anyone to them
Star Auto is awesome. Great mechanics, friendly service, fair prices. Joey and Frank always keep you informed as to the status of your vechicle. Give them a try next time you need work done.
I am partner with a company Mold Remediation and Testing Experts. I have used Star Auto for multiple vehicles over multiple years. I can truly say I have not 1 bad experience.. I have always felt I have been treated fairly.
Great service and very knowledgeable techs.
I've been taking my vehicles to Star automotive for 8 yrs now and they never disappoint,fair prices and quick turnaround.Thanks Mr Joe you guys are the best in the business.
Mr. Frank was fantastic!! He was the kindest and most professional gentleman. Highly recommend Joey’s Star team.
Excellent service with a smile. My care was taken care of fast and because of some storm damage it was handled with extra care. Wouldn't go anywhere else.
Really glad I took my car here. My high mileage car was in desperate need of a valve adjustment and some other services. It sounded horrible before I brought it to them, now it’s running smoothly. Everyone was professional. Prices were fair!
Based on a referral from a friend I decided to bring my car in for an emergency repair, the staff was friendly and helpful and were able to take care of my needed repairs in a timely manner. It was a pleasant experience and I will use them again
Honest and professional shop with experienced mechanics.
Joe was super accommodating and friendly! I had a wonderful experience, glad to find an honest and quality mechanic to work with moving forward.
I have been going to Star automotive for a while now and they know what they are doing. I have a 2008 Land Rover and they have been able to fix every issue thus far with my suv. They try to get work done in a timely manner, but always best to let them do their work at their pace. “Have alternate ways of…
Great shop, great guys. I'll be back next time they're needed!
Wow I just gotta say Joey's probably the nicest guy I've ever met my car has been down there a week and hes been trying to fix it now all the sudden I told him I didn't need to get it fixed because I'm getting another car and he was so polite and so nice about it first mechanic that I felt was not out to get me Wow A++++
Very kind and excellent service! They were able to take me last minute. Plan to return in the future!
Star Auto is a family owned and operated business that is friendly and has the knowledge to communicate with their customers, the repairs are done quickly and your vehicle is returned and running as it should, I’ve recommended Star Auto to my friends and family, these are folks you can trust.
What an absolutely great place. My warranty didn't cover the task but Mr. Joe did what he could to save money and still provide an excellent job. I live nearly 200 miles away and I needed the confidence this would be done correctly. Job well done zMr. Joe.
I’ve never had any car Maitenance or service provided to the level that Joey takes care of his clients/customers. If I have any car issue at all, I contact Joey and I am given an immediate peace of mind that the job will be completed in full, swiftly, fairly priced, and to the highest level of service. I have quit…
Family run business, two generations, Very friendly and helpful. They truly want to help and not just run up the bill. I will continue to use them to care for my car FOREVER!
Great people thst care that your vehicle is safe and reliable.
Very professional and Timely! Great Customer service. Will definitely use them in the future.
I've been going to Star Auto for a few years now. They are a family operated business with fantastic customer service. I really appreciate how reliable and quick they are.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 51 | — |
| Auto engine diagnostic | 37 | — |
| Electrical repair | 23 | — |
| Brakes | 23 | — |
| Engine repair | 21 | — |
| Tires | 20 | — |
| Oil change | 20 | — |
| Steering & suspension repair | 19 | — |
