How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%47+3.3Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREStar Auto Service
New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #84Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 424 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Star Auto Service for 8 kinds of job.
Star Auto Service for oil change
Clear ✕All 20 Google reviews tagged “Oil change”
These guys are so nice and professional sometimes I forget they’re mechanics! The staff is so knowledgeable and kind I sometimes feel it’s too good to be true but it’s not… it’s just good people doing good work:
I have all my repairs and oil changes at Star Auto. Every one is so friendly and when they can I get my car back the same day. They do great work and have never had a problem.
These guys can be trusted with even the biggest repair projects. I learned first hand. Happy customer!
Extremely nice, great job, very fast!!
Very nice people..it was my first time there ..will definitely use them again
Joey and Henry from Allstar were a pleasure to do business with. I’ve been looking for years for an honest auto body shop. I finally found one. Thanks Joey for all your help and communication.
Very efficient and most importantly and so hard to find these days, honesty. I thought the indicator was my battery and alternator which would be expensive. It was my key battery! Love this place and the people.
I returned for an oil change, tire rotation. Had many things done here, and they're done right. Very pleasant Staff. I'll have my 2000 Crown Vic for many more years to come.
Great service!
Very kind and excellent service! They were able to take me last minute. Plan to return in the future!
Star Auto is a family owned and operated business that is friendly and has the knowledge to communicate with their customers, the repairs are done quickly and your vehicle is returned and running as it should, I’ve recommended Star Auto to my friends and family, these are folks you can trust.
I’ve never had any car Maitenance or service provided to the level that Joey takes care of his clients/customers. If I have any car issue at all, I contact Joey and I am given an immediate peace of mind that the job will be completed in full, swiftly, fairly priced, and to the highest level of service. I have quit…
Family run business, two generations, Very friendly and helpful. They truly want to help and not just run up the bill. I will continue to use them to care for my car FOREVER!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 51 | — |
| Auto engine diagnostic | 37 | — |
| Electrical repair | 23 | — |
| Brakes | 23 | — |
| Engine repair | 21 | — |
| Tires | 20 | — |
| Oil change | 20 | — |
| Steering & suspension repair | 19 | — |
