NAIL SALONS · BURBANK, CA
Star Nails Spa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%28+4.2Craft & service 20%42+8.4Value 10%40+4Momentum 8%18+1.4Track record 7%88+6.2Accountability 5%43+2.2Experts Score= 36Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.36SCORE

Star Nails Spa

Better than 20% of nail salons · #16 of 20

4.8★200 Google reviewsGoogle star rating as shown on Google Maps.
4.56★last 12 monthsAverage stars on reviews from the last 12 months only.
6.8%1–2★ in 2 yrs (avg 4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
36%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Star Nails Spa for pedicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.67
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$71
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Pedicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 20

All 67 Google reviews tagged “Pedicure” · showing 20

★★★★★ Julie · 4 weeks ago

Everyone is so nice here!! I have very sensitive feet but they make the experience super relaxing and do an amazing job every time. ❤️

Paid $20–40Pedicure
★★★★★ Lisa · Edited 4 weeks ago

Great service, clean, amazing staff.

Paid $40–60Pedicure
★★★★★ Creative · a month ago

Olivia is the bestest in the entire world at nails! She has been taking care of my nails/feet for ten years and it is always a great experience. Star Nails is my favorite. Highly Recommend ❤️

PedicureGel manicures
★★★★★ olimar · Edited a month ago

Excellent service highly reccomend !👍🏻👍🏻👍🏻👍🏻👍🏻

Paid $60–80Pedicure
★★★★★ Cherry · 2 months ago

The place was very clean and smells really nice. No chemical smell at all. They have massage chairs, which I love very much.<br>Dian did my pedicure and she was very sweet. She was very gentle and very attentive. She took the time to shape my nails and clean my cuticles. My pedicure came out really looking nice and…

Paid $60–80PedicureGel manicures
★★ Samantha · 3 months ago

I was really looking forward to trying this nail salon a few days ago, I booked a deluxe pedicure (starts at ~$50) and asked to add gel + French tip. The service was friendly, but the quality of the nails was lacking. One of my big toe nails was cut completely crooked, I asked my nail tech if she could please…

Paid $80–100Pedicure
★★★★★ Rachel · 4 months ago

I had a lovely time and will definitely be back again soon!

Paid $80–100Pedicure
★★★★★ Crystal · Edited 4 months ago

So happy I found this hidden gem! Came in for the first time as a walk-in and they were able to take me within 5 minuets! Emily did my pedicure and I believe Kelly did my manicure and let me just say, I love how they both turned out! It looks so so beautiful and I appreciated how both nail techs took their time to…

Paid $100–120PedicureGel manicures
★★★★★ Monique · 5 months ago

Such a hidden gem! The best place to get a pedicure in the city. Whether you’re getting a mani or a pedi, they take their time with you to make sure everything comes out just right. I’ve been going here for over a year as long as I live in North Hollywood, I’ll continue to come here.

Paid $80–100Nail paintingPedicureGel manicures
★★★★★ Nina · 7 months ago

Olivia and the team are amazing ! Definitely all professionals 🤍 Thank you 🙏🏼

Nail artNail extensionsNail painting
★★★★★ Nairobys · 8 months ago

Miss Olivia and Miss Linh were super kind and gentle with my hands and listened to my request regarding the filing of my nails! I felt so relaxed and loved how my abstract nail art came out!

Paid $140–160Nail artPedicureGel manicures
★★★★★ Breanna · 9 months ago

Loved it

Paid $40–60PedicureGel manicures
★★★★★ Nafa · a year ago

Absolutely amazing pedicure experience! The nails were perfect. The workers were so kind and accommodating and the area was so clean!! I would absolutely come back.

Paid $80–100Foot massagesSculpted nailsPedicure
★★★★★ S · a year ago

So wonderful. Such a peaceful environment and kind and accommodating staff. Yay thank you Star Nails!

PedicureManicure
★★★★★ Emily · a year ago

So relaxing and the massage was life changing. Lovely way to spend an afternoon. Nice and clean and everyone was so nice :)

Pedicure
★★★★★ Kassandra · a year ago

came to get a pedicure and Julia did an amazing job, I struggle with ingrown nails and she took care of it. Thank you! Will come again.

Paid $40–60Pedicure
★★★★★ Robyn · a year ago

I had a great experience with Star Nails. I was searching for a salon that used T.A.P. gel nails after having TAP nails for the last several months from my home salon in Atlanta. Olivia knew exactly what I was talking about when I called. I had an excellent Deluxe Pedicure and Olivia did my nails. I showed her a…

Paid $120–140PedicureNail artNail painting
★★★★★ Ashley · a year ago

Been coming for years now! They pay attention to detail and they have great customer service. I think they are fairly priced given the area and I always feel so relaxed coming to the salon. Definitely recommend :)

Paid $40–60PedicureManicure
★★★★★ Bridget · Edited a year ago

Julia(mani) and Yan (pedi) were both amazing! I came in with terrible nails waiting too long just because of budget. They were both very nice and Yan did a really great on pedicure. Pricing was $$ but expected for Toluca Lake. $130 for gel mani/ pedi.

Paid $120–140PedicureManicure
★★★★★ Michael · a year ago

Came in for a top of the line pedicure with a friend who is a regular. The whole experience was excellent. Extremely friendly and well trained staff. Will definitely return!

Paid $60–80PedicureFoot massages

Show more pedicure reviews (47 more) →

vs category

Blue = Star, grey = nail salons average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02024-Q1: 5.00★ (8 reviews)2024-Q2: 4.90★ (50 reviews)2024-Q3: 4.69★ (16 reviews)2024-Q4: 5.00★ (18 reviews)2025-Q1: 4.88★ (8 reviews)2025-Q2: 4.00★ (5 reviews)2025-Q3: 5.00★ (8 reviews)2025-Q4: 4.43★ (7 reviews)2026-Q1: 4.64★ (11 reviews)2026-Q2: 4.75★ (16 reviews)2026-Q3: 4.75★ (8 reviews)2026-Q4: 1.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$79+7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%28+4.2Craft & service 20%42+8.4Value 10%40+4Momentum 8%18+1.4Track record 7%88+6.2Accountability 5%43+2.2Experts Score= 36Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
28
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
28
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
42
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
40
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
18
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
88
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
43

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+6 / −0
Professionalism
+6 / −0
Responsiveness
+0 / −0
Punctuality
+4 / −0
Value
+4 / −0

Compare with