Experts Reviews · Company report
Star Nails Spa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%28+4.2Craft & service 20%42+8.4Value 10%40+4Momentum 8%18+1.4Track record 7%88+6.2Accountability 5%43+2.2Experts Score= 36Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.36SCORE

Star Nails Spa

Burbank, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 20 nail salons · 4.8★ from 200 Google reviews

Report card

Percentile vs other nail salons (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Star Nails Spa is better than 28% of nail salons.D
28
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Star Nails Spa is better than 28% of nail salons.D
28
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Star Nails Spa is better than 42% of nail salons.C
42
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Star Nails Spa is better than 40% of nail salons.C
40
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Star Nails Spa is better than 18% of nail salons.F
18
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Star Nails Spa is better than 88% of nail salons.A
88
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Star Nails Spa is better than 43% of nail salons.C
43

Reviews for your job

Customers hired Star Nails Spa for 8 kinds of job.

Star Nails Spa for foot massages

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$86
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Foot massages”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 13

All 12 Google reviews tagged “Foot massages”

Nafa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely amazing pedicure experience! The nails were perfect. The workers were so kind and accommodating and the area was so clean!! I would absolutely come back.

Paid $80–100Foot massagesSculpted nailsPedicure
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Came in for a top of the line pedicure with a friend who is a regular. The whole experience was excellent. Extremely friendly and well trained staff. Will definitely return!

Paid $60–80PedicureFoot massages
Mamie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderful! Relaxing and refreshing - 👏🏻 great job!! Thank you!

Paid $100–120PedicureManicureFoot massages
ChrisLocal Guide · 103 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I recently had the pleasure of visiting Star Nails, and my experience was nothing short of amazing! Olivia and her entire team provided top-tier service from the moment I walked through the door. The atmosphere was welcoming, clean, and incredibly relaxing.<br><br>Olivia and her team were all professional, friendly,…

Paid $80–100PedicureManicureFoot massages
Trent10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I had the absolute best experience at Star Nails Spa! From the moment I walked in, I was greeted with warmth and professionalism. The salon is impeccably clean, beautifully decorated, and has a calming atmosphere that instantly put me at ease.<br><br>The staff are incredibly skilled and attentive. My nail…

Paid $160–180PedicureManicureFoot massages
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

First time coming here. Got a pedicure with Dian and she did an amazing job. Clean and organized spot. Totally recommended.

Paid $40–60PedicureFoot massagesCallus removal
A8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Loveee my first time here!! My nails were cut, shaped and manicured so perfectly! Everyone here is so nice and welcoming. You can tell they put in alot of pride and effort behind their work. I’m definitely coming back here

PedicureManicureFoot massages
MaggieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My nails were a disaster until I found Star Nails. Olivia(owner) has turned my nails from disaster to absolute perfection ❤️<br><br>I can’t recommend them enough!<br>You will thank me 🙏🏻

PedicureManicureFoot massages
mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The owner is brilliant!<br>The staff is kind and qualified<br>I can’t recommend this place enough!<br>Although I hate to share my secret - I will cause you are gonna thank me.

PedicureManicureFoot massages
CatherineLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Star Nails and Olivia’s team are my “go to” place in LA for a mani-pedi. Their service is exceptional, and I always leave feeling relaxed and with beautiful nails. I would never go anywhere else!

Paid $120–140PedicureFoot massagesPolish removal
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Olivia, Selena, Julia, and the rest of the Star Nails crew are my absolute favorite. They are always up for doing fun, new styles and always treat me with the utmost respect. They’re reasonably priced and have great overall service, not to mention they’re flexible with walk ins or appointments. Olivia has created a…

Back massagesCallus removalFoot massages
MikeLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Foot massagesGel manicuresManicure

Price

$79+7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure67$45–$71
Manicure38$43–$73
Gel manicures20$56–$97
Nail art13$65–$88
Nail extensions12$60–$89
Foot massages12$45–$86
Sculpted nails9—
Nail painting8$58–$94

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