Experts Reviews · Company report
Star Nails Spa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%28+4.2Craft & service 20%42+8.4Value 10%40+4Momentum 8%18+1.4Track record 7%88+6.2Accountability 5%43+2.2Experts Score= 36Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.36SCORE

Star Nails Spa

Burbank, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 20 nail salons · 4.8★ from 200 Google reviews

Report card

Percentile vs other nail salons (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Star Nails Spa is better than 28% of nail salons.D
28
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Star Nails Spa is better than 28% of nail salons.D
28
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Star Nails Spa is better than 42% of nail salons.C
42
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Star Nails Spa is better than 40% of nail salons.C
40
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Star Nails Spa is better than 18% of nail salons.F
18
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Star Nails Spa is better than 88% of nail salons.A
88
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Star Nails Spa is better than 43% of nail salons.C
43

Reviews for your job

Customers hired Star Nails Spa for 8 kinds of job.

Recent priced reviews

★★★★★ Julie · 4 weeks ago

Everyone is so nice here!! I have very sensitive feet but they make the experience super relaxing and do an amazing job every time. ❤️

Paid $20–40Pedicure
★★★★★ Thomas · a month ago

Hana and Kim were absolutely amazing. Highly recommended pedicure, and manicure. Five Stars across the board very professional.

Paid $40–60
★★★★★ Cherry · 2 months ago

The place was very clean and smells really nice. No chemical smell at all. They have massage chairs, which I love very much.<br>Dian did my pedicure and she was very sweet. She was very gentle and very attentive. She took the time to shape my nails and clean my cuticles. My pedicure came out really looking nice and…

Paid $60–80PedicureGel manicures
★★★★★ faith · 3 months ago

This was the fast nail appointment that I’ve ever had. I brought in a picture of what I wanted and they look spot on. I love the color and design. They were up front about pricing and made sure I was satisfied with every detail of the appointment. Definitely will be back!

Paid $60–80Nail extensionsGel manicures
★★ Samantha · 3 months ago

I was really looking forward to trying this nail salon a few days ago, I booked a deluxe pedicure (starts at ~$50) and asked to add gel + French tip. The service was friendly, but the quality of the nails was lacking. One of my big toe nails was cut completely crooked, I asked my nail tech if she could please…

Paid $80–100Pedicure
★★★★★ Crystal · Edited 4 months ago

So happy I found this hidden gem! Came in for the first time as a walk-in and they were able to take me within 5 minuets! Emily did my pedicure and I believe Kelly did my manicure and let me just say, I love how they both turned out! It looks so so beautiful and I appreciated how both nail techs took their time to…

Paid $100–120PedicureGel manicures

Price

$79+7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure67$45–$71
Manicure38$43–$73
Gel manicures20$56–$97
Nail art13$65–$88
Nail extensions12$60–$89
Foot massages12$45–$86
Sculpted nails9—
Nail painting8$58–$94

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