Experts Reviews · Company report
Star Nails Spa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%28+4.2Craft & service 20%42+8.4Value 10%40+4Momentum 8%18+1.4Track record 7%88+6.2Accountability 5%43+2.2Experts Score= 36Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.36SCORE

Star Nails Spa

Burbank, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 20 nail salons · 4.8★ from 200 Google reviews

Report card

Percentile vs other nail salons (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Star Nails Spa is better than 28% of nail salons.D
28
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Star Nails Spa is better than 28% of nail salons.D
28
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Star Nails Spa is better than 42% of nail salons.C
42
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Star Nails Spa is better than 40% of nail salons.C
40
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Star Nails Spa is better than 18% of nail salons.F
18
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Star Nails Spa is better than 88% of nail salons.A
88
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Star Nails Spa is better than 43% of nail salons.C
43

Reviews for your job

Customers hired Star Nails Spa for 8 kinds of job.

Star Nails Spa for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$43–$73
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 20

All 38 Google reviews tagged “Manicure”

★★★ Leanne · Edited 2 months ago

Olivia did an incredible job on my manicure! I’ve always had difficult, weak, and ugly nails that have left many nail techs frustrated and confused over the years — they’re brittle, uneven, discolored, and full of ridges, among other problems. I had planned to just get a regular gel manicure and hope for the best,…

ManicureGel manicures
★★★★★ Nina · 7 months ago

Olivia and the team are amazing ! Definitely all professionals 🤍 Thank you 🙏🏼

Nail artNail extensionsNail painting
★★★★★ sayo · a year ago

Was an amazing experience with Julia and will go again! Was extremely precise and I can’t wait to go again. I do not normally go for manicures often, but this place made me feel extremely comfortable with my requests and heard. So happy to have a great experience! Thank you

Paid $60–80Manicure
★★★★★ S · a year ago

So wonderful. Such a peaceful environment and kind and accommodating staff. Yay thank you Star Nails!

PedicureManicure
★★★★★ Sofia · a year ago

Loved my experience here! Olivia was so great and my nails turned out perfect!

Paid $60–80ManicureNail art
★★★★★ Ashley · a year ago

Been coming for years now! They pay attention to detail and they have great customer service. I think they are fairly priced given the area and I always feel so relaxed coming to the salon. Definitely recommend :)

Paid $40–60PedicureManicure
★★★★★ Bridget · Edited a year ago

Julia(mani) and Yan (pedi) were both amazing! I came in with terrible nails waiting too long just because of budget. They were both very nice and Yan did a really great on pedicure. Pricing was $$ but expected for Toluca Lake. $130 for gel mani/ pedi.

Paid $120–140PedicureManicure
★★★★★ Mamie · a year ago

Wonderful! Relaxing and refreshing - 👏🏻 great job!! Thank you!

Paid $100–120PedicureManicureFoot massages
★★★★★ Nyah · 2 years ago

Everyone is so nice and talented! Love this place.

PedicureManicure
★★★★★ Chris · 2 years ago

I recently had the pleasure of visiting Star Nails, and my experience was nothing short of amazing! Olivia and her entire team provided top-tier service from the moment I walked through the door. The atmosphere was welcoming, clean, and incredibly relaxing.<br><br>Olivia and her team were all professional, friendly,…

Paid $80–100PedicureManicureFoot massages
★★★★★ Trent · 2 years ago

I had the absolute best experience at Star Nails Spa! From the moment I walked in, I was greeted with warmth and professionalism. The salon is impeccably clean, beautifully decorated, and has a calming atmosphere that instantly put me at ease.<br><br>The staff are incredibly skilled and attentive. My nail…

Paid $160–180PedicureManicureFoot massages
★★★★★ ashley · 2 years ago

First time here, service was great. As a women I’ve been to many many nails place and it’s a fresh of air when I find a place that’s good! I had Olivia for my builder gel on natural nails and Tou for my gel pedicure. I will be definitely back again!

PedicureManicure
★★★★★ Lisa · 2 years ago

Always very friendly, gel somehow lasts longer when I get it done here.

Paid $100–120PedicureManicure
★★★★★ Rebecca · 2 years ago

Very friendly staff! Got Medi and Pedi done within an hour and a half time. Builder gel was done beautifully.

Paid $60–80PedicureManicureNail art
★★★★★ Shannon · 2 years ago

Olivia and Dian did my nails and toes! They were both so professional and kind! They work fast and I love my nails and toes !

PedicureManicure
★★★★★ LeaAnna · 2 years ago

I love this place! Olivia and the entire crew is so kind and always do a great job.

PedicureManicure
★★★★★ Holly · 2 years ago

Loved the experience - received a Gel X manicure and a pedicure and am very happy with the results.

PedicureManicure
★★★★★ Nikki · Edited 2 years ago

Been coming here for years, absolutely love this place!!!

Manicure+ Punctuality+ Cleanliness+ Quality
★★★★★ Sophia · 2 years ago

Beautiful nails every time I’d say best in LA

Paid $80–100Manicure
★★★★★ A · 2 years ago

Loveee my first time here!! My nails were cut, shaped and manicured so perfectly! Everyone here is so nice and welcoming. You can tell they put in alot of pride and effort behind their work. I’m definitely coming back here

PedicureManicureFoot massages
★★★★★ Theresa · 2 years ago

Went here right before I had an event and needed my nails done desperately. I didn't really know what I wanted but wanted to keep it relatively simple and wow they surpassed all of my expectations on the mani and the pedi -- and did it so quickly that I was able to get to my event with time to spare. Thank you so…

Paid $100–120PedicureManicure
★★★★★ diana · 2 years ago

Very nice place for nails. All techs are great. Clean and efficient. Very prompt.

Paid $100–120PedicureManicureSculpted nails
★★★★★ Sarah · 2 years ago

Great spot!

Paid $20–40PedicureManicure
★★★★★ smocks54 · 2 years ago

Julia does amazing nails. Emily is amazing too

PedicureManicure
★★★★★ Maggie · 2 years ago

My nails were a disaster until I found Star Nails. Olivia(owner) has turned my nails from disaster to absolute perfection ❤️<br><br>I can’t recommend them enough!<br>You will thank me 🙏🏻

PedicureManicureFoot massages
★★★★★ mike · 2 years ago

The owner is brilliant!<br>The staff is kind and qualified<br>I can’t recommend this place enough!<br>Although I hate to share my secret - I will cause you are gonna thank me.

PedicureManicureFoot massages
★★★★★ Rachel · 2 years ago

Olivia is always the best!!

Paid $60–80ManicureSculpted nails
★★★★★ Valerie · 3 years ago

These ladies here changed my life today! I never liked to return to nail salons because I always felt uncomfortable, but every single lady here made me feel like I was family walking in like nobody's business, and I was a new client. I am 30 years old and it was only my 2nd time ever in my life getting gel done,…

Callus removalGel manicuresHand & foot massages
★★★★★ Laurie · 4 years ago

Star Nail Spa is the best I have found in the area! Olivia is fast and her work is on point! The shop is very clean and keeps up with protocol and latest techniques. They prefer cash. It’s not the cheapest but you do get what you pay for. I am a chef so my hands get quite a workout. My nails last 3-4 weeks, never…

Acrylic nailsGel manicuresManicure
★★★★★ Lori · 4 years ago

The ladies here at star nails spa are so calming, so professional, so timely and my gel nails look like regular polish and they last forever.<br>It truly is like a spa here they’re not just getting people in and out. I so appreciate you all for making me feel like I went to a full day spa with gorgeous nails and…

Gel manicuresManicurePedicure+ Punctuality+ Cleanliness+ Quality
★★★★★ Abby · Edited 4 years ago

Jackie was amazing (as always) and made my holiday nails so beautiful. 😍

Dip powderGel manicuresManicure+ Punctuality+ Cleanliness+ Quality
★★★★ Kimmy · a year ago

Rating only, no written review.

Paid $60–80PedicureManicureWaxing
★★★★★ Javier · 2 years ago

Rating only, no written review.

Paid $20–40Manicure
★★★★★ Amanda · 2 years ago

Rating only, no written review.

PedicureManicure
★★★★★ Farrah · 2 years ago

Rating only, no written review.

Paid $40–60Manicure
★★★★★ john · 2 years ago

Rating only, no written review.

Paid $40–60Manicure
★★★★★ Mike · 3 years ago

Rating only, no written review.

Foot massagesGel manicuresManicure
★★★★★ Marine · 5 years ago

Rating only, no written review.

ManicurePedicure+ Cleanliness+ Quality+ Professionalism

Price

$79+7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure67$45–$71
Manicure38$43–$73
Gel manicures20$56–$97
Nail art13$65–$88
Nail extensions12$60–$89
Foot massages12$45–$86
Sculpted nails9—
Nail painting8$58–$94

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