Experts Reviews · Company report
Star Nails Spa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%28+4.2Craft & service 20%42+8.4Value 10%40+4Momentum 8%18+1.4Track record 7%88+6.2Accountability 5%43+2.2Experts Score= 36Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.36SCORE

Star Nails Spa

Burbank, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 20 nail salons · 4.8★ from 200 Google reviews

Report card

Percentile vs other nail salons (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Star Nails Spa is better than 28% of nail salons.D
28
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Star Nails Spa is better than 28% of nail salons.D
28
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Star Nails Spa is better than 42% of nail salons.C
42
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Star Nails Spa is better than 40% of nail salons.C
40
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Star Nails Spa is better than 18% of nail salons.F
18
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Star Nails Spa is better than 88% of nail salons.A
88
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Star Nails Spa is better than 43% of nail salons.C
43

Reviews for your job

Customers hired Star Nails Spa for 8 kinds of job.

Star Nails Spa for nail extensions

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$60–$89
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail extensions”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 12

All 12 Google reviews tagged “Nail extensions”

★★★★★ faith · 3 months ago

This was the fast nail appointment that I’ve ever had. I brought in a picture of what I wanted and they look spot on. I love the color and design. They were up front about pricing and made sure I was satisfied with every detail of the appointment. Definitely will be back!

Paid $60–80Nail extensionsGel manicures
★★★★★ Gigi · 6 months ago

Great job ! They came out so cute and they did it very fast for how detailed the design was :) Highly recommended!

Nail artNail extensions
★★★★★ Nina · 7 months ago

Olivia and the team are amazing ! Definitely all professionals 🤍 Thank you 🙏🏼

Nail artNail extensionsNail painting
★★★★ Syiedah · a year ago

Got acrylic removal and medium Gel X.<br>Everything the other comments say about Olivia is true! She was nice, fast, and professional. She was receptive to me asking for modifications.<br>3% fee for card purchase and No AMEX accepted, but there is a sign about both when you come in.<br>I only gave 4 instead of 5…

Paid $80–100Nail artNail extensionsSynthetic nail removal
★★★★★ Sarah · a year ago

AMAZING! Olivia was the sweetest. I came in for the first time and she took such great care of me. She worked fast and paid close attention to my nails. I wanted something simple and low maintenance and she offered to do builder gel for a great price. I didn’t just feel like a random customer, she truly took the…

Paid $60–80Sculpted nailsNail extensions
★★★★★ Lauren · 2 years ago

Excellent service and flawless results! The team at Star Nails made my visit relaxing and enjoyable. My nails look stunning—highly recommend!

Paid $160–180PedicureSculpted nailsNail extensions
★★★★★ diana · 2 years ago

Very nice place for nails. All techs are great. Clean and efficient. Very prompt.

Paid $100–120PedicureManicureSculpted nails
★★★★★ Alexia · 2 years ago

Everyone at star nails spa is wonderful! Olivia is highly talented and experienced and uses quality products. My poly gel nails last 1 month with her. Definitely recommend getting your nails done here’s

Paid $100–120PedicureNail extensions
★★★★★ Valerie · 3 years ago

These ladies here changed my life today! I never liked to return to nail salons because I always felt uncomfortable, but every single lady here made me feel like I was family walking in like nobody's business, and I was a new client. I am 30 years old and it was only my 2nd time ever in my life getting gel done,…

Callus removalGel manicuresHand & foot massages
★★★★ Layla · 2 years ago

Rating only, no written review.

Nail extensions
★★★★★ Lola · 2 years ago

Rating only, no written review.

Nail extensions
★★★★★ Shylee · 2 years ago

Rating only, no written review.

Paid $80–100PedicureNail extensions

Price

$79+7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure67$45–$71
Manicure38$43–$73
Gel manicures20$56–$97
Nail art13$65–$88
Nail extensions12$60–$89
Foot massages12$45–$86
Sculpted nails9—
Nail painting8$58–$94

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