Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%28+4.2Craft & service 20%42+8.4Value 10%40+4Momentum 8%18+1.4Track record 7%88+6.2Accountability 5%43+2.2Experts Score= 36Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.36SCOREStar Nails Spa
Burbank, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 20 nail salons · 4.8★ from 200 Google reviews
Report card
Percentile vs other nail salons (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Star Nails Spa is better than 28% of nail salons.D
28
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Star Nails Spa is better than 28% of nail salons.D
28
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Star Nails Spa is better than 42% of nail salons.C
42
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Star Nails Spa is better than 40% of nail salons.C
40
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Star Nails Spa is better than 18% of nail salons.F
18
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Star Nails Spa is better than 88% of nail salons.A
88
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Star Nails Spa is better than 43% of nail salons.C
43
Reviews for your job
Customers hired Star Nails Spa for 8 kinds of job.
Star Nails Spa for polish removal
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
All 1 Google reviews tagged “Polish removal”
★★★★★ Catherine · 2 years ago
Star Nails and Olivia’s team are my “go to” place in LA for a mani-pedi. Their service is exceptional, and I always leave feeling relaxed and with beautiful nails. I would never go anywhere else!
Paid $120–140PedicureFoot massagesPolish removal
Price
$79+7% vs typical nail salons
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Pedicure | 67 | $45–$71 |
| Manicure | 38 | $43–$73 |
| Gel manicures | 20 | $56–$97 |
| Nail art | 13 | $65–$88 |
| Nail extensions | 12 | $60–$89 |
| Foot massages | 12 | $45–$86 |
| Sculpted nails | 9 | — |
| Nail painting | 8 | $58–$94 |
