Experts Reviews · Company report
Star Nails Spa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%28+4.2Craft & service 20%42+8.4Value 10%40+4Momentum 8%18+1.4Track record 7%88+6.2Accountability 5%43+2.2Experts Score= 36Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.36SCORE

Star Nails Spa

Burbank, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 20 nail salons · 4.8★ from 200 Google reviews

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Report card

Percentile vs other nail salons (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Star Nails Spa is better than 28% of nail salons.D
28
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Star Nails Spa is better than 28% of nail salons.D
28
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Star Nails Spa is better than 42% of nail salons.C
42
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Star Nails Spa is better than 40% of nail salons.C
40
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Star Nails Spa is better than 18% of nail salons.F
18
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Star Nails Spa is better than 88% of nail salons.A
88
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Star Nails Spa is better than 43% of nail salons.C
43

Reviews for your job

Customers hired Star Nails Spa for 8 kinds of job.

Star Nails Spa for waxing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.00
Usually paidThe price range customers picked most often for this job.$20–40
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 41/100.How Job match is calculatedBuilt only from reviews Google tagged “Waxing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4

All 5 Google reviews tagged “Waxing”

★★★★★ Nina · 7 months ago

Olivia and the team are amazing ! Definitely all professionals 🤍 Thank you 🙏🏼

Nail artNail extensionsNail painting
★ Woah · 11 months ago

I’ve been over charged with service here. The price for Eyebrow wax changes everytime in fact it’s only a ten dollar difference from getting a full set few times that I came here. The service is suppose to be good and it’s only good when she over charge which is wrong. Every service should be always good and the…

Paid $20–40Waxing
★★★★★ Mark · 2 years ago

Spectacular service

Waxing
★★★★★ Steephanie · 2 years ago

They are absolutely amazing here. I always just walk in and they are able to accommodate me with waxing or a pedicure. They are always so nice. I highly recommend this place.

Paid $20–40Waxing
★★★★ Kimmy · a year ago

Rating only, no written review.

Paid $60–80PedicureManicureWaxing

Price

$79+7% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure67$45–$71
Manicure38$43–$73
Gel manicures20$56–$97
Nail art13$65–$88
Nail extensions12$60–$89
Foot massages12$45–$86
Sculpted nails9—
Nail painting8$58–$94

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