How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty98−0.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREStarr Cleaning Services
Chandler, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 135 carpet cleaning · 4.9★ from 2,739 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Starr Cleaning Services for 8 kinds of job.
Starr Cleaning Services for carpet steam cleaning
Clear ✕All 516 Google reviews tagged “Carpet steam cleaning” · showing 80
Had another great experience with Starr Cleaning! After having them out to clean my white couch, I had them back out for a full house carpet and tile+grout cleaning. Austin showed up on time, is kind, communicative and really seems to care about the customer's experience. The tile and grout looks night and day…
The cleaning technician, Zane, was very friendly, thorough and efficient.
This is the 3rd time I've used Starr to clean my carpets. Each time has gone very well. They communicate well, are flexible when our schedules change and do great work. They are very quick and efficient. I plan to continue using them going forward.
Great service - Austin was here right at 7am and took care of my loveseat & carpet within 45 mins. I would recommend them and will be a returning customer!
For the most part, Starr did a great job! My only complaint is the living room carpet that still had staining after cleaning. Overall, they did a great job!
Fast, nice and very efficient!
Excellent service and reasonable cost. My carpets old but came out great!
The young man was very professional on time clean the carpet and the floor very pleased with the work everything came out beautiful I would recommend this company to anyone in need of carpet cleaning Etc
The owner himself came out and did a great job on our carpets today. We have always been very satisfied with the level of service this company provides. I highly recommend them.
Love them! They do a great job!
They were on time and made quick work! We got our carpets cleaned and they looked great! We would absolutely use their services again!
Starr cleaning takes care of their customers. Easy scheduling through text message, great group of people, excellent service and locally owned! We use them 2-3 times a year. Cant beat the price!!
The technician was prompt, professional, and attentive to the carpet and tile needs. He was respectful and caring as he worked.
As always Starr Carpet Cleaners does a phenomenal job. On time, and Great communication. I only use them.
Easy one-stop scheduling for a deep clean move-out followed by carpet cleaning. Decent, timely job, however ceiling fans and 2 air return grates needed additional attention after crew left. Crew did not have a ladder or step ladder to adequately reach.
Fantastic service. My carpets look ten times better than they did this morning!
Hi, our Carpet looks great! Thank you for all your hard work.
I have had Starr Cleaning several times now and I am super happy with their service and the finished product. I have had carpets, couches and rugs cleaned. 5 starr!!!
Our carpets look amazing! There were grimy areas I had tried to clean myself but wasn't able to improve successfully, but Starr Cleaning was able to make them look new! Great job and will use again.
Jake arrived on time to clean 2 bedrooms & family room. He was very professional and completed the job in a timely manner. Removed unknown spot along spots as well as all others. Carpet looks nice. Thanks.
Pleased with the service. Prompt and great communication. Did a great job
Austin did a wonderful job, my carpets look great. Friendly & professional I will definitely use them again
He was very nice and educated me about the process and ways forward to prevent any smells post cleaning! good price for a professional cleaning and good positive service! gained a returning customer (: thanks
We've always had a great experience with Starr Cleaning. Today, Zane came out to clean 3 bedrooms for only $99 as they're running a special to celebrate their 10 year anniversary. He did an outstanding job. He was friendly, professional, informative, and took the time to answer all of our questions. The carpets…
Great work! Quick and reliable service.
Jake did an excellent job. He is a very nice person.
Friendly, on time, and did a great job
Excellent, as always.
Great service!
The tech did a great job and was friendly, informative and thorough. Several of my neighbors also use Starr Cleaning and I have used them before. I highly recommend! I had two units carpet cleaned and one tile cleaned. They look great!
Zane did a good job on my very old carpet! He was friendly, professional and was done quickly. I will use Starr Cleaning again.
Great service and everything looks great.
Zane cleaned the carpet in my whole house. An amazing job. He was professional, clean and speedy. I was hesitant because I have had prior experiences with carpet cleaning companies that had added fees for deep cleaning but there were no gimmicks, the cost I was quoted was the cost I paid and they did an amazing job. My carpet is now clean and fresh.
Austin was great! Very thorough, Came in knocked it out and it was easy. I definitely recommend I Starr Cleaning.
They did a great job as always. My carpeting looks brand new
Very satisfided
Austin was extremely professional and did a wonderful job on carpet and tile cleaning! Will definitely hire Starr again!
The BEST cleaning service I have ever used!! Great Price for the service. I will only use STARRS for my home.
Great job! My carpet looks brand new.
Cleaning tech was prompt and arrived on time. Carpet looked great afterwards, no complaints.
Jake did a great job. Quick, efficient and reasonably priced. I would highly recommend and won't hesitate to use again. Thank you Jake and Starr Cleaning!
Was a great experience working with Starr cleaning. They were able to squeeze us in the next day and showed up on time and the carpet looks fantastic
Beyond disappointing with the service that was done & they did not care to rectify the situation. Never will book with them again.
I had some pretty bad pet and dirt stains, and Zane did a great job removing the majority of them! We are always pleased with the results and friendly service Starr Cleaning provides!
Update: Been using this company for a couple of years now and always very pleased. The owner is very friendly yet professional at the same time. We will continue to use them for our carpet cleaning needs! Very professional but friendly at the same time! Felt like they hit our needs and walked us through options.…
Both Corrine and Jake were fantastic@ From the front end to the delivery: pleasant,professional and timely. Highly recommend. My tile floors and "old" carpet look great and nothing like the smell of a clean house! Thank you Starr Cleaning....FIVE STARRS .
Starr Cleaning did a fantastic job on our carpet and were very professional and I was amazed at how much better everything look! I highly recommend Starr Cleaning.
I’ve used Starr cleaning multiple times always appreciate their Great service.,, Donte took extra time and care on the problem areas ,, did not rush through it, which I appreciate. also very reasonably priced
Austin did a very professional job! He is very knowledgeable and provided recommendations for all my questions. We will definitely use Star Cleaning Service again!
They did a phenomenal job I recommend this company 10 out of 10
Job well done. Carpet looks clean and beautiful. Zane the technician who cleaned the carpets is a great asset to the company. He was friendly and very professional. Would recommend starr cleaning services for carpet cleaning !!
Best floor cleaning service! Prompt,. Professional, great pricing
The people at Starr are amazing! They were efficient, friendly and very professional! We had many areas on multiple floors that needed to be attended to, and they accommodated with a smile. I recommend to anyone looking for a carpet cleaning service, commercial or for their home.
This cleaning was the best. Have pets and the deodarizer they used during cleaning was very good at getting rid of that ugly dog accident scent.
The job was well done, they were very communicative. Overall very happy with everything.
Very good service. after. Austin showed up earlier than expected which is good. He did and excellent job on cleaning my carpets and was in and out in under an hour. The carpets cleaned look excellent.
They did a great job. Carpets look clean and new
Love using them! They are quick to get you scheduled and are amazing!!! We definitely recommend them!!
The staff at Starr Cleaning are attentive and customer service oriented. Our original cleaning did not fully meet our expectations, however the owner Jake made sure to do his best to correct things for us. Thank you!
Friendly and respectful
Cleaned my rental bedroom and it was great, the gentlemen was informative, polite prompt. Would definitely recommend this company and the price competitive, and better than some.
Professional and efficient.
My older carpets became very clean. Employee was professional and courteous. I have used them several times.
Great service and friendly staff!!!
Great job I didn’t even have to be home to have the carpet cleaned for my move out. Very communicative and friendly and great pricing.
Very professional service. Great job.
This is the 3rd or 4th time using Star!!! They are a great compnay! We did the tile grout & Carpet cleaning and it was great!!!
Starrcleaning always knocks it out of the park! They are quick to respond and get you in. I always have a great experience with their technicians. They are professional and do great work. I recommend this company any chance I can get!
I had my living room & couch cleaned GREAT job!!!!!
They were professional and seem to care!
Came out to clean carpet in one bedroom and tile/grout cleaning in the the rest of the home. Great communication. Came out right away and showed up on time. Happy with the results and overall service.
Service was great, Zane was great and friendly explained everything to be done, including trouble spots and contacted me upon completion. Carpet and tile look great would use them again
Very friendly and on time.
Easy to schedule. Great service. Carpets are clean!
All the stars! I cannot say enough good things about my experience with this company. We will be repeat customers for life. Austin was so professional and helpful and kind and got the job done so fast. My tired carpet looks refreshed!
They are the best! Honest and do such a great job! I refer all my friends to them! They go over and beyond.
My carpet looks great. Like new. Austin got tough stains out including the leftovers of a sweet pork salad from Costa Vida that spilled on the carpet and sat. Would 100% have him back.
Called Starr cleaning for some work and they did a great job. They were professional and made sure nothing was damaged by their equipment.
Austin was excellent! Our carpets looks like brand new! He was friendly and made sure everything was to our liking before he left. Absolutely fantastic service!
Punctual, friendly, great service!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 739 | $170–$334 |
| Carpet steam cleaning | 510 | $170–$334 |
| Pet stain & odor removal | 341 | $139–$373 |
| Area rug cleaning | 339 | $170–$453 |
| Upholstery cleaning | 316 | $189–$353 |
| Mattress cleaning | 16 | — |
| Drapes & curtain cleaning | 8 | — |
| Leather cleaning | 4 | — |
