How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty98−0.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREStarr Cleaning Services
Chandler, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 135 carpet cleaning · 4.9★ from 2,739 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Starr Cleaning Services for 8 kinds of job.
Starr Cleaning Services for pet stain & odor removal
Clear ✕All 342 Google reviews tagged “Pet stain & odor removal” · showing 40
Light carpet and white tile were cleaned beautifully. Thank you
This is the 3rd time I've used Starr to clean my carpets. Each time has gone very well. They communicate well, are flexible when our schedules change and do great work. They are very quick and efficient. I plan to continue using them going forward.
For the most part, Starr did a great job! My only complaint is the living room carpet that still had staining after cleaning. Overall, they did a great job!
The technician was prompt, professional, and attentive to the carpet and tile needs. He was respectful and caring as he worked.
Fabulous service across the board! Communication, timeliness, accommodations with scheduling and performance of overall service. I will use Starr again and again in addition to recommending them to my network.
I love Starr cleaning. They have been cleaning my carpets for a few years and I have been happy with their work every time. They are friendly and just do a great job! And best of all, they come when they say they are going to come. Very prompt and efficient.
He was very nice and educated me about the process and ways forward to prevent any smells post cleaning! good price for a professional cleaning and good positive service! gained a returning customer (: thanks
We've always had a great experience with Starr Cleaning. Today, Zane came out to clean 3 bedrooms for only $99 as they're running a special to celebrate their 10 year anniversary. He did an outstanding job. He was friendly, professional, informative, and took the time to answer all of our questions. The carpets…
Austin was on time and professional! He removed stains and wear marks that I’ve tried to clean on my own but couldn’t. Great service!
Job well done
Update: Been using this company for a couple of years now and always very pleased. The owner is very friendly yet professional at the same time. We will continue to use them for our carpet cleaning needs! Very professional but friendly at the same time! Felt like they hit our needs and walked us through options.…
Both Corrine and Jake were fantastic@ From the front end to the delivery: pleasant,professional and timely. Highly recommend. My tile floors and "old" carpet look great and nothing like the smell of a clean house! Thank you Starr Cleaning....FIVE STARRS .
This cleaning was the best. Have pets and the deodarizer they used during cleaning was very good at getting rid of that ugly dog accident scent.
Great service, quick response and professional. I've been using them for 3 years and would highly recommend.
We had a leak from a toilet that caused quite an odor in the adjoining bedroom. They went above and beyond to serve us.
Easy to schedule. Great service. Carpets are clean!
Austin was excellent! Our carpets looks like brand new! He was friendly and made sure everything was to our liking before he left. Absolutely fantastic service!
They did a great job on all of our carpeted rooms and sectional! we just got a new puppy and potty training has been rough. I add on the extra pet cleaning and my house smells so much better! Zane was our tech, he explained everything and gave some great advice on how to clean pet accidents in the future. Would recommend!
Always great service. Austin did a great job and was very helpful about expectations.
Amazing job! Everything looks great! Always great to work with. Zane was very professional. My tile looks amazing.
Love their service very thorough and professional
Zane did a wonderful job with our big 3 hour project of carpet cleaning on 2800 sq ft, pet stains, large sectional, and area rugs. From scheduling to service they were great all around! We would definitely recommend Starr cleaning and will continue using them again in the future!
Starr cleaning did an amazing job on my Sectional and ottoman! I have three toddlers, and you can imagine this stains from drinks, formula, pets that were removed. Thank you for bringing my couch back to life!
Our dog had some bad tummy issues and our area rug was in need of a good cleaning. They were able to schedule us same day (not saying they could always do this) but I was grateful they made the effort to call techs and see if they could and for our case I was thankful they were able to make it work! Our service…
Have used these guys twice over a three year span. Professional results with engaging personnel add to a win-win💯
Light carpet and white ceramic tile and grout were cleaned to perfection. Gentleman doing work was professional and polite.
Austin did an amazing job, very efficient and detailed. Very courteous and friendly. We recommend him for sure!
I can’t say enough good things about Starr Cleaning Services. They did a carpenter clean for me, and from start to finish they were incredibly professional, efficient, and thorough. What really stood out, though, was their understanding and patience. I was honestly very much pre-crashout and not quite as ready as I…
Had some chairs cleaned for the first time and they did great!!!
My area rugs look great! They were all steamed cleaned and sprayed first with a solution hopefully to get rid of dog odors. So far, so good!
Great service! They are so helpful and do a wonderful job! Highly recommend!
Technician was on time, polite and did a good job. Would definitely recommend their services.
As always… Starr Cleaning did an amazing job!!! I called on Tuesday and they came out Thursday to do my parents house. The stairs and carpets all look brand new. I continue to recommend them to EVERYONE!!!! Fantastic company 😁
Austin did such a great job cleaning my dirty, pet stained rug and carpet. My carpets look so good now. Thank you!
Starr Cleaning did an excellent job taking care of our carpet to make it beautiful and give it renewed life. With kids and dogs, it’s so difficult to keep up with but they did a great job. Will absolutely be hiring them again in the future
Starr Cleaning did an amazing job! Austin arrived early and explained all the process and listened to all my concerns with each room. Highly recommend!
On time, friendly and effective service!
My carpets smell so nice and look great! Very grateful to Starr Cleaning for the fabulous job Austin did in my house! Highly recommend! Easy to schedule, on time, great communication, excellent cleaning!
Highly recommend: Great communication all around, upfront pricing, prompt at appoint time, with heads-up text he was on his way, courteous, professional, carpets look and smell great!!!!!!
The job was fine, but it wasn't as thorough as I've had carpet cleaners in the past.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 739 | $170–$334 |
| Carpet steam cleaning | 510 | $170–$334 |
| Pet stain & odor removal | 341 | $139–$373 |
| Area rug cleaning | 339 | $170–$453 |
| Upholstery cleaning | 316 | $189–$353 |
| Mattress cleaning | 16 | — |
| Drapes & curtain cleaning | 8 | — |
| Leather cleaning | 4 | — |
