How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty98−0.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREStarr Cleaning Services
Chandler, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 135 carpet cleaning · 4.9★ from 2,739 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Starr Cleaning Services for 8 kinds of job.
Starr Cleaning Services for pet stain & odor removal
Clear ✕All 342 Google reviews tagged “Pet stain & odor removal” · showing 160
Light carpet and white tile were cleaned beautifully. Thank you
This is the 3rd time I've used Starr to clean my carpets. Each time has gone very well. They communicate well, are flexible when our schedules change and do great work. They are very quick and efficient. I plan to continue using them going forward.
For the most part, Starr did a great job! My only complaint is the living room carpet that still had staining after cleaning. Overall, they did a great job!
The technician was prompt, professional, and attentive to the carpet and tile needs. He was respectful and caring as he worked.
Fabulous service across the board! Communication, timeliness, accommodations with scheduling and performance of overall service. I will use Starr again and again in addition to recommending them to my network.
I love Starr cleaning. They have been cleaning my carpets for a few years and I have been happy with their work every time. They are friendly and just do a great job! And best of all, they come when they say they are going to come. Very prompt and efficient.
He was very nice and educated me about the process and ways forward to prevent any smells post cleaning! good price for a professional cleaning and good positive service! gained a returning customer (: thanks
We've always had a great experience with Starr Cleaning. Today, Zane came out to clean 3 bedrooms for only $99 as they're running a special to celebrate their 10 year anniversary. He did an outstanding job. He was friendly, professional, informative, and took the time to answer all of our questions. The carpets…
Austin was on time and professional! He removed stains and wear marks that I’ve tried to clean on my own but couldn’t. Great service!
Job well done
Update: Been using this company for a couple of years now and always very pleased. The owner is very friendly yet professional at the same time. We will continue to use them for our carpet cleaning needs! Very professional but friendly at the same time! Felt like they hit our needs and walked us through options.…
Both Corrine and Jake were fantastic@ From the front end to the delivery: pleasant,professional and timely. Highly recommend. My tile floors and "old" carpet look great and nothing like the smell of a clean house! Thank you Starr Cleaning....FIVE STARRS .
This cleaning was the best. Have pets and the deodarizer they used during cleaning was very good at getting rid of that ugly dog accident scent.
Great service, quick response and professional. I've been using them for 3 years and would highly recommend.
We had a leak from a toilet that caused quite an odor in the adjoining bedroom. They went above and beyond to serve us.
Easy to schedule. Great service. Carpets are clean!
Austin was excellent! Our carpets looks like brand new! He was friendly and made sure everything was to our liking before he left. Absolutely fantastic service!
They did a great job on all of our carpeted rooms and sectional! we just got a new puppy and potty training has been rough. I add on the extra pet cleaning and my house smells so much better! Zane was our tech, he explained everything and gave some great advice on how to clean pet accidents in the future. Would recommend!
Always great service. Austin did a great job and was very helpful about expectations.
Amazing job! Everything looks great! Always great to work with. Zane was very professional. My tile looks amazing.
Love their service very thorough and professional
Zane did a wonderful job with our big 3 hour project of carpet cleaning on 2800 sq ft, pet stains, large sectional, and area rugs. From scheduling to service they were great all around! We would definitely recommend Starr cleaning and will continue using them again in the future!
Starr cleaning did an amazing job on my Sectional and ottoman! I have three toddlers, and you can imagine this stains from drinks, formula, pets that were removed. Thank you for bringing my couch back to life!
Our dog had some bad tummy issues and our area rug was in need of a good cleaning. They were able to schedule us same day (not saying they could always do this) but I was grateful they made the effort to call techs and see if they could and for our case I was thankful they were able to make it work! Our service…
Have used these guys twice over a three year span. Professional results with engaging personnel add to a win-win💯
Light carpet and white ceramic tile and grout were cleaned to perfection. Gentleman doing work was professional and polite.
Austin did an amazing job, very efficient and detailed. Very courteous and friendly. We recommend him for sure!
I can’t say enough good things about Starr Cleaning Services. They did a carpenter clean for me, and from start to finish they were incredibly professional, efficient, and thorough. What really stood out, though, was their understanding and patience. I was honestly very much pre-crashout and not quite as ready as I…
Had some chairs cleaned for the first time and they did great!!!
My area rugs look great! They were all steamed cleaned and sprayed first with a solution hopefully to get rid of dog odors. So far, so good!
Great service! They are so helpful and do a wonderful job! Highly recommend!
Technician was on time, polite and did a good job. Would definitely recommend their services.
As always… Starr Cleaning did an amazing job!!! I called on Tuesday and they came out Thursday to do my parents house. The stairs and carpets all look brand new. I continue to recommend them to EVERYONE!!!! Fantastic company 😁
Austin did such a great job cleaning my dirty, pet stained rug and carpet. My carpets look so good now. Thank you!
Starr Cleaning did an excellent job taking care of our carpet to make it beautiful and give it renewed life. With kids and dogs, it’s so difficult to keep up with but they did a great job. Will absolutely be hiring them again in the future
Starr Cleaning did an amazing job! Austin arrived early and explained all the process and listened to all my concerns with each room. Highly recommend!
On time, friendly and effective service!
My carpets smell so nice and look great! Very grateful to Starr Cleaning for the fabulous job Austin did in my house! Highly recommend! Easy to schedule, on time, great communication, excellent cleaning!
Highly recommend: Great communication all around, upfront pricing, prompt at appoint time, with heads-up text he was on his way, courteous, professional, carpets look and smell great!!!!!!
The job was fine, but it wasn't as thorough as I've had carpet cleaners in the past.
I was referred to Starr years ago they anre awesome!! I can always get an appointment within 2-3 days of texting in and Zane (the guy who came to clean) was great!! Polite, respectful and very thorough!! I will definitely keep using them!
Another fabulous cleaning from Austin and his team. With lots of foot traffic and babies crawling all over the place, it’s nice to have a company that uses only pet/kid-firendly products. Always a 5-star experience!
We have being using Starr Cleaning Services for many years due to their timely, efficient and excellent cleaning results. Austin is the best and pays close attention to areas of concern - he’s a miracle worker.
I've used Starr cleaning a few times now. Very nice job. I have little male dogs. End of explanation. Their pet carpet treatment is very effective and fresh smelling. Carpet is remarkably cleaner. Technician is efficient and professional.
You guys are the best!! Thank you Jake!! Carpet and tile look fabulous!! 🤩
Starr cleaning did an amazing job as usual! We’ve used them for the past 5 years for all our carpet cleaning needs! Austin was very professional and super friendly.
Best carpet cleaners ever!!
Mac did a great job getting a huge stain out of my couch, it looks so amazing!!!
Excellent service - prompt, professional, and my carpets look great. Highly recommend!
We just moved to AP and I was looking to get the carpets cleaned before we got all of our stuff in. We only had 2 days before moving and they were able to get me in the same day which I really appreciated - 1 master, 2 small bedrooms, large closet, loft, stairs and living room. However, once we moved in, I noticed…
Austin with Starr was right on time, and went out of his way to ensure that we were happy with the job he had done. Put extra effort into the areas that we were worried about
Highly recommend Starr Cleaning. Professional and affordable service - great work. I had three rugs treated and I am very happy with how they turned out. Thank you Austin!
Great Service, more then excellent. Would recommend.
Got the job done quickly & looks way better
I needed a deep clean on Carpets because of cat smell and tile this company responded very quickly and scheduled me ASAP I am very happy thank you also used them with my clients listings they always do a good job and guarutee their work
I had forgotten what our sectionals looked like! And just in time for Christmas . Area rugs look brand new again. Definitely will be using again! Raul was awesome! Very professional and right on time.
I’ve been using STARR CLEANING for a few years now. Their service doesn’t disappoint. Thank you Corrine and Raul!
Quick appointment and courteous service. Thank you.
Donte and arrived on time. He did a fantastic job cleaning our furniture. We have pets and special needs adults. I will always call Starr Cleaning with confidence
Amazing company! Great communication very fast lovely clean. I would hire them again!
Starr cleaning has always been quick to respond to my texts and calls and the techs who come to my house are always friendly. My carpets look great! Thank you!
Starr cleaning once again has proven why we get service with them. Our carpet looks very clean, our grout was very dirty, now our grout looks brand new. My house feels refreshed and even the air feels different in my house. Thank You again Starr Cleaning!
They were on time, professional and everything looked perfect!
I have use this company for carper wash and they did pretty good job. Unfortunately this time the quality was not the best I used them to do a dip was inside my car the seats and the carper but it was not very good theres was dirt left in the carpet and lot of per hair and didn’t vacuum very good under the seat.…
Did great work.
This is my second year using Starr!! Raul was so professional and friendly and he made my house look brand new.. I specifically requested Raul And he did not disappoint!! And am always going to ask for Raul because he's the best!
First off the cleaning and the results are amazing and the wife is super happy with how it came out.
If you want a company to go the extra mile for you Starr is the one to call. I am always happy with both homes they clean for us. The service not only the Phoenix Metro area but the Rim Country in Northern Arizona too👍
Starr Cleaning made getting my carpet and tile cleaned so easy! They did a great job! I will continue to use them.
Starr cleaning always does the best job! Highly recommend!
I have used your company in the past but today, Raul was excellent!!! Very detailed, thorough, complete, and I will definitely be requesting him.
I have used Starr Cleaners for over 3 years. The level of service they provide is exceptional. I have used Stanley Steemer and other local companies in the past, but by far, Starr Cleaners out performs them all. My carpets look brand new again and they smell great! They are extremely affordable and extremely…
Starr Cleaning Services were on time, efficient, and did a fantastic job on our carpet! I would highly recommend them if you want your carpets looking clean! The tech was personable and professional and our carpets look great!
Starr Cleaning Services does an excellent job of cleaning my carpets. I am a repeat customer because they do a great job at an affordable price.
We had our carpets cleaned in our apartment before moving out. I found Starr Cleaning based off their online reviews. I received a quick response from them to all of my questions and was able to schedule a cleaning with no problems. We had some pet stains in our main bedroom and you would never know they were there…
I am super happy! Raul did a terrific job. The carpeting looks new. We did have a few pet stains and they are gone. The area rug is at least two shades brighter than it was. Thank you very much. Oh yeah...price very reasonable:)
Jake was on time and ready to work. Very pleasant and respectful of the house. The carpet looks great! Highly recommended!
Our carpets & couch were trashed. Years of kids, pets and activities wreaking havoc. When Starr finished our home felt new! Carpets were fresh, home smelt great. Very happy
Austin, our Flooring Technician was on-time, courteous, professional, and personable. Austin was efficient, did the job in a timely manner, and left us with clean carpet, tile, and grout. The quote provided by Starr Cleaning Services was accurate with no hidden add on charges. I will be using them to clean my…
Beautiful, I need to wait a few days to get a better idea
Jake was professional, thorough, polite, and fast. I loved our experience and will be sharing it with friends and family. This is the best carpet cleaning experience I have had!
10-5-2023 I've used Starr cleaning quite a few times now, and as always did a fantastic job! Austin was very nice, on time & very efficient. Another job WELL Done! Thank you Austin/Starr. I will be seeing you again in the future. My husband was home while the gentleman cleaned the carpet. He said he was very nice…
Austin from Starr cleaning did an amazing job. My house is being put on the market and my carpets were pretty bad. Small children, pets and normal wear and tear. My carpets look almost brand new now that he cleaned them. I have used them for years in different homes and will always use Starr Cleaning for my carpets.
On time and did a great job!
This team is truly the best! I’m able to get someone out quickly, and they do a great job. We have special needs pets which means that clean up is regularly needed on carpets and furniture. They are able to take care of pet stains and odors, and even came back out at no charge the one time there were odors still…
Alr done business twice now with these people and both times that they came they did a amazing job and I’m going to continue to do business with them 💪💪
Floors look fabulous after
Austin services our carpets and rugs this week. He was on time (even early! 🙌🏼) and very professional! So excited to have everything clean and fresh! We definitely will use them again next time!
Good quality service and attention to detail. We used Starr for carpet and tile. Thank you!
Starr cleaning is amazing and Zane is the world's best technician!! Definitely request him if you use their services! 🥳🥳
⭐⭐⭐⭐⭐ From the onset, Starr Cleaning exhibited top-notch professionalism. The team was highly responsive, punctual, and showed great attention to detail. My couch, which was desperately in need of a deep clean, and was restored to an almost brand-new state. The difference was not only visible but smells great,…
Joe was professional and did a wonderful job! I will be using them again for future jobs, worth every cent and I couldn’t be happier! Thanks Joe & Starr for a great service, will recommend to friends and family.
I reached out to Starr Cleaning to shampoo/clean the carpet and tile at my house. They responded very quickly, answered all of my questions and schedule me that same week. They were punctual and did an amazing job! I’ll definitely use them again in the future.
Raul was great! Cleaned my sectional couch and ottoman that had dog stains. Very nice and professional! Left my house smelling like bath and body works! ❤️
Fast appt. Raul was prompt, friendly and knowledgeable. Would definitely use them again.
Great experience and good value!
Zane was incredibly nice and professional. We have a dog that left an odor in our carpet but once Zane was done the odor was completely gone and smelled amazing. He was quick, on time, and friendly. I would recommend this service to anyone.
Came to our home promptly to clean up after a pet that was sick. Great work. Thank you!
Excellent service. Professional, one-time and carpets look great. Would definitely recommend
I’ve used many companies in the past. But this company stands out by far. No more odor. No more stains. The tech was very professional and nice. Just the experience was fantastic!
Ivan was on time and professional. Nice work on the carpets. Starr Cleaning is my go to cleaning service for flooring.
So happy with the service I received. My carpets feel brand new and was pleasantly surprised on how quickly they were done. My technician Zane was friendly and professional. I will definitely be using Starr cleaning services in the future.
Not the first time we have used them! They are amazing! Professional, communicative and they do a great time each time!!
Zane did a great job! Super friendly and personable as well! I would absolutely use them again!
The representative was professional and helpful.
I’ve personally use this Company in two of my property’s . And will continue too.
Very nice and professional guy. Did a great job
All aspects excellent ftom booking, Zane's visit, and payment. Will definitely use Starr again!
I have used Starr Cleaning on multiple occasions and each time I am impressed. They show up on time and are extremely nice.
Works like a charm, showed up on time, quick service, and good prices.
I use them everytime!! Super super service, affordable and they don’t try to upsell you like sears and the other companies.
We had Austin as Starr's service rep. Not only was he on time and professional, he did a great job on our carpet. Our carpet is over 5 years old. We have had other carpet cleaners, but they never were able to remove our pet stains. So the stains had aged and darkened. We thought they would never come out. It…
My carpet had some tough stains from my dog. Raul did a great job of cleaning and bringing back the beauty of my carpet.
Joe did a great job!
did a walk through explaining what needs to be done. The two gentlemen got right to work. Quick and easy
I just want to take a moment and acknowledge the work that Joe did when he came over to clean our carpets. Not only are the carpets absolutely spotless, but he took the time to make sure the job was done right. I watched Joe take extra time in the areas that needed the most attention. To be blunt, my cat peed all…
Amazing
They came and did a move in clean for me. 5 stars. Great company.
Starr was amazing! They were able to get the stains out of our carpet and they had top-notch service. I would highly recommend his cleaning service.
I had a last-minute need for carpet cleaning after discovering a secret piddle spot my old dog had used, unbeknownst to me. With visitors coming Tuesday, I was worried I wouldn't find a cleaner. I went to Yelp and Starr Cleaning popped up with lots of 5-star reviews. I see why! Ivan was kind, thorough, and professional.
Had my couch cleaned they were fast and affordable and got back to me right away and worked well with scheduling. Will definitely use them again!
Great job, carpet looks much brighter. The 4 hours to dry was accurate. We had previously used another company, and the carpet waa damp three days later.
Very friendly and professional service by Joe! I will definitely use them again - great job👍🏼
I was referred to Star by a friend. I’m usually skeptical about carpet companies because typically very light work is put into the clean and stains remain. However I gotta give it up to Joe! He did a phenomenal job on my carpets! I am moving out of my place and I needed the carpets done for the move out so I won’t…
Raul was professional, on time, and wonderful to work with! He was efficient and flexible. He did great work on our items and was straight up with setting expectations. Would definitely recommend!
Raul was awesome! he showed up on time and was super nice and professional! They were also able to come the same day I called! Thank you sooo much!
Great value with excellent results! We have three dogs, and they always get the odors and any stains out of our carpets.
Friendly, professional and prompt. Fair value for service performed. Would definitely use again and recommend to anyone.
Great experience and professional service. Thank you.
The tech that came in was very nice and professional. He did a great and efficient job. I highly recommend the service to anyone else in need of any type of cleaning.
I have used this business on all of my homes for almost 5 years. That’s 3 homes of mine they have cleaned multiple times, each time they are amazing. They’re very profesional, on time, and attentive. Highly recommend!
Another company had to cancel on us after we had moved most of our things out of our closets and bedrooms. I contacted star cleaning service to have our two bedrooms cleaned and pet treated. They fit us in really fast despite my last minute call. Their follow up by text and email with the appointment was super…
The entire experience was great. The technician reviewed our concerns, made recommendations and then was fast and efficient in cleaning the carpets. He then took the time afterwards to talk with us regarding what he did and made sure that we were satisfied with the results. He was personable and professional. We will definitely use this company again!
Very friendly and professional.
I couldn’t be happier with the services I received. Zane was right on time and very friendly! Quality service all around.
Joe was very professional, nice, and hard working! My old carpets were in bad shape and he made them look so good! They got back to me immediately and were able to schedule me right away for a great price with no surprise fees. I am thrilled with this company!
Company communicated wonderfully and was accommodating to a schedule change on my end. Raul did a great job and was very professional. Carpets look great and I’ll definitely use this company again in the future.
First, I called Star Cleaning Services on one of their busiest weeks to have my old, dog stained carpet cleaned. Even though they were booked, the offered me a 6:00 am appointment. It was fantastic that they didn’t just turn me away! I received a text to let me know their employee (his name) was on his way. As…
Zane was fantastic! Showed up on time and did a great job! Can’t wait to use them again in a few months!
Zane was very helpful and had a great personality. I highly recommend this company for any cleaning service that you may need.
Used them a couple times now to clean some couches and had a good experience each time. Would recommend to friends and family.
Austin was great to work with. Quick and professional!
I had my 5x7 area rugged cleaned by Starr cleaning and I think they did a nice job! I dropped my rug off on a Thursday, and picked it up the following Tuesday. I thought the price was very reasonable, and the most affordable I had found. My rug looked pretty similar to when I first got it when I picked it up which I…
Zane did an amazing job! Carpets were soiled with pet hair and with wear mark and stains. Looks good as new now! Super happy Thanks 👍
Raul was great. Did a great job, was friendly, quick and efficient.
From the first phone call to the completion of their job, Starr was great! Joe was my technician and I was very pleased with his work and professionalism. You've earned a repeat customer and I will call back in another 6 months for another appointment. Thanks again!
Ivan did a great job cleaning the pet stains from my carpet in the main living room and cleaning the carpet in our family room. He was professional, courteous and got the job done quickly.
The technician, Raul, was done with his previous job and called to see if he wanted to come early, which was awesome. I had planned on having my Saltillo tile cleaned, but Raul explained it would not be a good idea because of how fragile it is, which I did not know. He spent a good 2 hours cleaning my leather…
Very communicative on what they were doing and the results to expect.
Raul did a great job! We will definitely use them again!
Zane was solid as always. They’re my go to guys for refreshing upholstery
Technician on time and up front about prices! (No hidden fees)Carpets look and smell great!!
Such nice people who listened to my concerns and worked with me to make time for me on short notice. I had a cat that was diagnosed with a parasite and needed the carpets steam cleaned to get rid of the cysts. Carpet smells amazing and feels so clean! I have no doubt there is not one cyst alive as their employee was…
Arrived on time and did a excellent job on the carpet. I also sent him over to my neighbor across the street.
Austin answered my call around 6 pm on a Sunday evening. I was panicked as my foster dog had just peed on my bed. Ugh! I was so happy that he could fit me in the next morning at 8 am. Whew! He texted about 10 minutes before his arrival, was punctual, courteous reasonably priced, and did a fabulous job! I am so…
Everything about interaction with the company was very easy, they arrive late but I didn't have any problem with that, they communicate with me all the time. I think they did a great job, with the carpet (2 bedroom) but my area carpet (in the living room) is not clean enough it need another cleaning. It is still…
Our toilet over flowed into our Master closet and it was a huge mess. Once we got the water up our carpets needed cleaned and deodorized. I called and they got us in asap! They explained the whole process and provided an estimate right away. The cleaning itself was simple and quick and our carpets look and smell…
Affordable
On time, needed done and they had time and not overly expensive. Great company
I called Starr cleaning services to request for upholstery cleaning, new puppy had a couple of accidents. They immediately texted me and called me within five minutes or less. They were able to schedule me in right away. Joe Hughes is the service representative that showed up. Joe walked me through the process…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 739 | $170–$334 |
| Carpet steam cleaning | 510 | $170–$334 |
| Pet stain & odor removal | 341 | $139–$373 |
| Area rug cleaning | 339 | $170–$453 |
| Upholstery cleaning | 316 | $189–$353 |
| Mattress cleaning | 16 | — |
| Drapes & curtain cleaning | 8 | — |
| Leather cleaning | 4 | — |




