Experts Reviews · Company report
Stars Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Stars Junk Removal

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 92 furniture removal services · 5.0★ from 1,184 Google reviews

Report card

Percentile vs other furniture removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stars Junk Removal is better than 96% of furniture removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stars Junk Removal is better than 96% of furniture removal services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stars Junk Removal is better than 98% of furniture removal services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stars Junk Removal is better than 100% of furniture removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stars Junk Removal is better than 100% of furniture removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stars Junk Removal is better than 100% of furniture removal services.A
100

Reviews for your job

Customers hired Stars Junk Removal for 8 kinds of job.

Stars Junk Removal for appliance removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.67
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Appliance removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 44

All 67 Google reviews tagged “Appliance removal & disposal” · showing 20

OmarLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My regular go to pickup guys for everything , thank you all for the 15th excellent pickup !!

Appliance removal & disposalHouse & garage cleanoutsYard debris removal+ Responsiveness+ Punctuality+ Professionalism
Terrence7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Fred was responsive and on time. He came to quote me for the junk to be removed and showed up to pick up and remove the junk promptly. I will be contacting him again in the future to remove junk in a future clean out for my property.

Appliance removal & disposalElectronic waste removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
Indra10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Eduardo and his team did a great job cleaning up an old property that we bought. There was junk piled high both indoors, outdoors and in a tool shed. They worked professionally over 3 days to clean by the whole area. There were 11 truckloads of junk but it is clean now. The prices were also very reasonable.

Appliance removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Darla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast and efficient.

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Marilyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used them several times, and they always are very professional, proficient and helpful

Appliance removal & disposalConstruction debris removalFurniture removal+ Responsiveness
efremmail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome guys!!! Helped me on a very short notice. Pleasure to deal with. Thank you!

Appliance removal & disposalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Virginia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First of all it was a a very Hot day, It turned out to be a big removal, but they accommodated us. It was done in one day and took two truck loades. Josh was great to work with! Josh and his partner were working side by side all by then selfs they worked well together. They did a great job!! We plan to call then…

Appliance removal & disposalFurniture removalJunk removal+ Punctuality+ Professionalism+ Value
Virginia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Coordinating with Claudio was a breeze - 12 hours after texting Star Junk for an estimate, my junk was removed for the estimated cost. The haulers, Fred and John, were extremely professional, fast, and even swept before they left! I would definitely recommend.

Appliance removal & disposalElectronic waste removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Tian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Such a positive and processional company. Eduardo is wonderful to work with. He came on on time, provided timely cost estimate. We found he is kind and hardworking professional. They deliver on time work, efficient and cost effective service. Highly recommend this company. 5 stars +!!!

Appliance removal & disposalFurniture removalJunk removal+ Professionalism
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These folks are personable and hard-working. They did whatever I wanted them to do. They made it very easy for me to look through the boxes of stuff that had been hidden away in the basement. They finished ahead of time and under budget. I would recommend them to anyone.

Appliance removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Nakia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very Professional, hauled everything out, gave a great price, nice, and good communication. Thank you

Appliance removal & disposalElectronic waste removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Nikki11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called for a appointment, I got a quote and service on the same day. Juan was nice and worked hard. He was very considerate. After removed the furniture, he used another path to keep the house cleaned. We are very happy with the service. Definitely, highly recommended.

Appliance removal & disposalConstruction debris removalFurniture removal+ Responsiveness+ Punctuality+ Quality
Kayla9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend this company. They were quick and so professional. We had a huge job for them to help with and they brought truck after truck to help us. I highly recommend this company!!!

Appliance removal & disposalConstruction debris removalDonated goods pickup+ Responsiveness+ Punctuality+ Quality
Amelia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys were absolutely GREAT! Super communicative, prompt, hardworking, efficient and fantastic customer service. Juan and his crew did a fantastic job with our office closure, providing cubicle breakdown and hauling of all office furniture, appliances and e-waste. Thank you for making this process so easy!

Appliance removal & disposalElectronic waste removal & disposalFurniture removal
james1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were great! On time and very nice! I will use them again when needed.

Appliance removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Paula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They're efficient and well-mannered. They finished removal in a speedy manner and cared to remove their shoes before walking into the house. Happy to use their service and will look for them for future needs.

Appliance removal & disposalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Sam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Affordable, professional, and on time! THJS is a great company to remove anything you need to get rid of. Extremely polite and professional also.

Appliance removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Jocelyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am from Maryland and am in town to pack up my family’s home due to a death. I called them and they were available for a pick up in 30 mins. Professional!!!

Appliance removal & disposalDonated goods pickupFurniture removal+ Responsiveness+ Professionalism
Anastasia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome teamwork! Very supportive and nice, and very professional.

Appliance removal & disposalElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
AhwaneeLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Prompt, fast, professional, responsive and would use again. I have used this company multiple times and they made everything easy.

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism

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