How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREStars Junk Removal
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 92 furniture removal services · 5.0★ from 1,184 Google reviews
Report card
Percentile vs other furniture removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stars Junk Removal for 8 kinds of job.
Stars Junk Removal for furniture removal
Clear ✕All 265 Google reviews tagged “Furniture removal” · showing 260
Fred and his partner did a great job for me as always. I’m so thankful to have trusted haulers I can call whenever I need help. I have been using Stars Hauling for over 15 years for my real estate clients as well as for my family. They are the best!!!
They were friendly and removed our old couches and coffee table in less than ten minutes for $225 I will use them in the future.
Wow...I texted Jonathan 45 minutes ago asking for a junk pickup...he responded quickly. 20 minutes later, Eduardo arrived in his truck...reasonable quote for some pruning debris and a patio set...ten minutes later, the job was done! This was my third time using Stars...love their responsiveness at a reasonable price
Great as always. Have used this company for several years. Very reasonable price & this time Conrado & his guys did a great job getting the junk out of the basement. They're quiet, patient, flexible & always very nice to work with overall. Update 2024: This time Eduardo & his helper came out & were again,…
Tracked 6 companies to remove my furniture. Star was as much as $100 less than 3 other companies. The only one that could come quickly. Overall GREAT.
Fast and efficient.
These people are junk professionals! They removed some difficult things from my property: Long chain link fences, sheds, a large metal chicken coop, 2 bathtubs, etc. They are methodical and competitive in price and do a professional job.
Came right on time, gave a verbal estimate before doing the work, did the work quickly, and we're flexible on payment method.
We have used them several times, and they always are very professional, proficient and helpful
Claudio and his crew arrived on time, and quickly and efficiently removed the items we needed hauled away. I would recommend his services.
I needed an old couch and broken dining table out of the house. It definitely cost a little more than I expected, but it wasn't too surprising given that we have a few flights of stairs leading up to the house. 😅 The service itself was great, though! Everyone at Stars Junk Removal was responsive, friendly, and polite. Would definitely recommend to others!
I got an immediate quote yesterday afternoon and they appeared this morning on time and it was simple and easy.
I had used 1800gotjunk and they were horrible! They just threw my furniture around and they would not take all of it. My son called Stars Junk Removal and they came out within the hour and took care of my furniture and removed all of the items. Jonathan and Pedro were wonderful. Very respectful and did a great…
Excellent prompt service, fast response and at an affordable price! Highly recommended
If you need fast, reliable, quality and friendly service, look no further. Professional team, definitely will use their service in the future and will recommend to our friends.
Very fast on time and a good rate compared to others will definitely use these guys anytime
From the first phone call they were great to work with. They were very flexible in scheduling the pick up. The two gentlemen who came gave me a fair estimate and were able to load their truck immediately. They did an excellent job and a big relief for me. They were originally referred by friends of ours who also had an excellent experience with them.
Good value!
Juan and Josh took care of the furniture removal in no time. Both of them had a polite and friendly demeanor.
We've used Stars Junk on two different properties and the work has been great! They did a free estimate, gave a 30 min call heads up once we did book them, and cleared out all the items in a timely manner! I highly recommend them.
First of all it was a a very Hot day, It turned out to be a big removal, but they accommodated us. It was done in one day and took two truck loades. Josh was great to work with! Josh and his partner were working side by side all by then selfs they worked well together. They did a great job!! We plan to call then…
Such a positive and processional company. Eduardo is wonderful to work with. He came on on time, provided timely cost estimate. We found he is kind and hardworking professional. They deliver on time work, efficient and cost effective service. Highly recommend this company. 5 stars +!!!
Very quick response. Reasonably priced. Very nice guys who came to pick up our staff.
Stars Junk Removal was excellent. Priscilla was our contact person and project manager and she was great from first contact to end of project. She stayed in contact with us via text and phone throughout and made sure that her technicians Eduardo and Pedro contacted us 20 minutes before they were scheduled to…
I called for a appointment, I got a quote and service on the same day. Juan was nice and worked hard. He was very considerate. After removed the furniture, he used another path to keep the house cleaned. We are very happy with the service. Definitely, highly recommended.
I really appreciate the quick response time as the team arrived the same day. Great job!
Fast response, on-time for appointment and extremely professional. Second time using this company, highly recommended for your junk removal needs!
Juan was super professional. Super great experience with this company!
I highly recommend this company. They were quick and so professional. We had a huge job for them to help with and they brought truck after truck to help us. I highly recommend this company!!!
Quick and professional
These guys were absolutely GREAT! Super communicative, prompt, hardworking, efficient and fantastic customer service. Juan and his crew did a fantastic job with our office closure, providing cubicle breakdown and hauling of all office furniture, appliances and e-waste. Thank you for making this process so easy!
Awesome job , best rate in town and lighting speed response
Stars Junk responded promptly and came right at the time they promised, even in the pouring rain. They quickly and efficiently got all the debris and junk loaded, and did a spectacular job of cleanup. The area is absolutely clean now. I would use them again, and I recommend them highly.
They were on time and fast! Appreciated the help removing our bed frame. Will use them again.
Fred and Victor did a wonderful job. They were incredibly fast and efficient, not to mention strong. I will definitely call Stars Junk Removal again when I replace my couch.
It couldn't have been easier. Texts were swift and the quote acceptable. My pick-up was scheduled from 12-2pm, and they arrived at 12pm. This alone made me happy. The team were courteous and in and out within 10 minutes. With quality service being so hard to come by these days, I'm glad I could leave a positive review for Stars Junk Removal.
Even during holidays, Star Junk staff were very responsive and on time. They offered and delivered on a their free estimate offer. Very professional. Highly recommend their services.
Affordable, professional, and on time! THJS is a great company to remove anything you need to get rid of. Extremely polite and professional also.
Showed up super fast and for a reasonable price! Will definitely call again when we need them!
I am from Maryland and am in town to pack up my family’s home due to a death. I called them and they were available for a pick up in 30 mins. Professional!!!
I called this company last week to get my garage and back yard cleaned out. I ended up having a lot more than I expected, but Fred and his team made sure I was taken care of properly! A+ service highly recommend to anyone looking for this service. I will definitely be calling again!
This is my 3rd time utilizing their services. Wanted to get rid of old furniture quickly along with other stuff as part of a move. The guys were prompt with followups and updates. Showed up on time. Infact I requested them to come early than scheduled. Friendly and professional.
Excellent customer service. Highly recommended.
Awesome teamwork! Very supportive and nice, and very professional.
Excellent service. They arrived and got the job done faster than expected. Very fast and friendly. Highly recommend
Very good communication to get updates for the crew's estimated arrival time. The crew worked quickly and were very careful while removing the furniture from my home. The crew handled themselves professionally and were easy to communicate with. Pricing is fair for the job performed.
2nd time using stars. This time to remove a sectional sofa. I was able to schedule something the day before . They arrived on time and were able to find my apartment easily. They provided a reasonable quote and removed to sofa in no time. They were very professional and responsive . So far I have been very satisfied with their services.
Jonathan was very awesome and patient, also considerate of my budget and what I could do financially, he and his partner cleaned everything and even swept up small glass and debris, also very helpful and communicative as well.
Prompt, fast, professional, responsive and would use again. I have used this company multiple times and they made everything easy.
Great service, Great value, could not be more happier!!
Did a great job and I will be using this company again 😀
I'm a property manager and we use them for our facility area that had accumulated lots of old furniture and junk. They were extremely professional, kind, thorough, and the price was just right.
I opted to go with another service who ended up No Showing for scheduled pick up. I reached back out after Stars Junk Removal responded to my initial inquiry right away and offered pick up same day with a time and quote. Again, so kind and accommodating I was offered yet another same day pick up! Juan (Driver) text…
Easy to book, got a confirmation message at time of booking. They give a heads up when on the way, and seem to get there early in their 2 hour window. They made it super easy even with some bulky dresser that needed some finessing to get down the stairs. Recommend and will use again for future needs!
All inclusive of all items
Fast and Easy service! Called them at 10ish am and they’re here in 20mins. Mattress and frames gone in 60secs lol Thanks again!
Definitely would call again, very responsive work and they hauled my junk quickly.
The guys came in and haul the furnitures out and done.
I’ve hired Star’s Junk about 5 times in the past 2 months for hauling. Each time, they are responsive, on time, fairly priced, and provide great customer service. Highly recommend their services!
They came with less than a day's notice, right in the middle of their scheduled time slot. The haulers were professional, gave a quick, fair estimate for a garage full of junk, and hauled it right away after I agreed with their price. They were fast workers, and were in and out in the span of 20 minutes. I…
We didn’t have much. Some bar stools, large cardboard boxes, garage junk and Knick knacks. Not even a half of a truck load. Small amount. They were here maybe 15-20min. Nice guys. Quick. They charged $275 but I booked online for same day service and I had three time options to choose from. And we didn’t have to haul…
Very easy! Responsive, quick, and friendly!
My mom passed away suddenly and I was faced with a full 2 bedroom home to empty in a short amount of time. I cannot adequately described the large amount of anxiety I had trying to empty her home in 2 days. I called Stars Junk....they were an absolute life saver. They arrive exactly on time, they came in and emptied…
Claudio M. And his co worker was efficient and professional. They also worked fast, and did more than I expected afterwards, such as sweeping the back patio and and making sure the entire area was cleaned. I will definitely be calling the next time I need junk removed!!
As a Realtor I have depended on Stars Junk Hauling service for years. They are always courteous, professional and ready to jump in to get the job done as soon as they arrive. Prices have gone up in the pandemic as with everything it seems, I still think they're competitive considering all the price hikes the past 2…
Same day service, reasonable price. I do recommend this company.
Thanks to Stars Junk Removal. They picked up our mattresses on the same day we called them. I called them at 8:45 in the morning and the truck was at our house an hour later removing the junk. Thanks so much. Great price, and the haulers Eduardo and Thaigo were so easy to work with. Thanks!
Apppintment was easy to make and they showed up right on time after contacting me to confirm their arrival. Gave me a reasonable quote to haul away a mixture of items, including an old stairmaster, and got right to work. Quick and easy. Highly recommend them.
This mover impressed me. I need to dispose a used sofa due to moving. They came within 16 hours after I called them. The two movers handled the moving in a professional way. Their quote is competitive too. I really like them. -Nian Z
Wow! I called and they came within an hour. They were kind, very efficient, and I feel so relieved to be rid of the junk in my garage.
Great service, fast and reliable 👏 👌
Thorough complete Customer Satisfaction! 5 Stars. Entire experience from initial contact (with Claudio)to completed job (with Eduardo) was a wonderful experience. Professional, friendly, on time, respectful, knowledgeable, patient and kind. We would highly recommend STARS Junk Removal. No need to look any further for your hauling needs.
Stars Junk Removal helped me get rid of my old couch, came the same day I called! was on time!! so fast!! very fair price!! Thank you!
Stars Junk Removal was a breeze to work with and had great pricing, they were able to come out for a next day appointment and haul away our unwanted appliances. The two gentlemen that helped us out (Josh & Juan) were prompt, professional, and super efficient. We will definitely be using Stars Junk Removal again anytime we need something hauled away!
Super responsive. Great service. Had them take 3 beds and mattresses. They took more stuff that they came for. Efficient and timely. Great value for money. More than that they were able to quote before they came in so that was helpful too. Highly recommended.
The Stars Junk folks were total STARS! They arrived within the hour that I contacted them. They worked hard and quickly...and all of this at a fair price!
I contacted them on their website for furniture and electronics removal and booked an appointment on same day. These guys kept me updated via text and were at my home on time. Upon reaching they gave a reasonable estimate of the work and completed it professionally. I would recommend them for furniture and electronics removal services.
When I called Stars Junk earlier in the day it was just for information and a cost quote regarding hauling away an old couch and mattress. I called back about an hour later and a different associate was immediately able to know what I was referring to which tells me the first guy notated what I’d mentioned. I loved…
Available quickly. Arrives on time. Good communication, and a fair price.
They texted me when they were near my house and took a ton of furniture away that I didn't need. It took all of 15-20 minutes and at a reasonable price. Highly recommended.
They were a fair price and were able to be there in 30 minutes. Friendly and courteous service.
Johnathan and Pedro were prompt and responsive. They were able to come on the same day and haul away construction debris and old furniture. Did a great job for good value and cleaned up the driveway after. Would use again.
Professional, on time.
It’s a great service! Got the appointment with out any delay. Very professional and helpful service. I’ll recommend this service to others for sure.
Fast, professional, affordable, and very flexible.
Very friendly and communicative team! They let me know when they were on their way, and the whole removal process was fast. Really appreciate their help!
Needed a same day pickup of a bed frame and mattress and Stars Junk came that afternoon and took care of the job quickly and carefully. Used booties and masks.
Wow! They were at my house and the stuff was gone all in less than an hour from when I called. Super easy. They were quick and professional and showed up wearing masks.
Reasonable price
Made appointment for same day. Jonathan & Pedro showed up on time ready to go. Quoted reasonable price up front and got to work immediately. Took less than an hour to do backyard, side yard, and partial garage clean out. Will definitely use their service again.
They did an excellent job removing unwanted office items and helping to move large furniture. They were friendly, professional and very helpful and courteous! I would definitely recommend them.
Excellent. They were professional and were able to move an extremely heavy TV cabinet down a flight of stairs in the rain for junk removal. Very helpful!
Professional service, and on time. Thanks
The team were friendly and professional! Will definitely book them again. They also quoted a reasonable price!
They were quick to respond to my initial inquiry They provided a price right away and best of all they came right away just as they said they would.
Jonathan and Pedro were very pleasant and helpful. I’d use this business for my hauling needs again without hesitation!
I hired Stars Junk to remove a bed, tables, recliner and misc junk. They're very responsive -- responds within minutes -- and came on time at their appointment. They provided a fair estimate and worked fast. Highly recommend!
They were fast and friendly! Arrived same day at the agreed upon time. Great service. Everyone involved was informative and friendly.
This is the second time I've used Stars Junk Removal; employees are friendly, professional, reliable and efficient. Received a courtesy call before coming and reasonably priced. Will definitely use them again. 👍🏻😊
Excellent Customer Service! We recently needed some older furniture hauled from the house so called STARS JUNK after reading all of the positive reviews. When calling STARS Junk, they provided us with a pick up time that same morning. The haulers showed up on time and completed the removal within minutes. They were…
Freddy and his team member texted to let me know they were on the way. Very nice, professional and accommodating. He quoted a price which I accepted and he said they could do the work now if I wanted. In less than an hour the junk was gone!
Super efficient, responded within 5 min mutes, followed up with txt messages, were on time. Will definitely will work with them in the future, thank you!
The helpers were awesome. Great service in affordable range.
This guys are professional, polite, and get the job done. Thank you Juan, Jonathan, and Freddy.
Victor and crew were very processional and worked quickly. They were careful to not cause damage and I would gladly use their services again.
Professional speedy on time hassle free service Very happy with it Will use them again
Great service! Arrived on time and loaded everything up quickly. Very friendly and professional service. Definitely recommend!!
Careful, efficient and great clean up afterword.
I have used Stars five times now.The prices are competitive with others, but what I like is their professional. They show up on time and do a thorough job.
Absolutely 5-star experience - the smile on my face when the all the junk was out of my garage was ear-to-ear!
Fred and his associate was on time, efficient, and very friendly. Not only provide great pricing, but also willing to patiently wait for me during I drop-off my son to school. They are very professional. I strongly recommend others to use their service, and I will definitely use their service again.
They responded promptly with terms and availability. I was able to book with them quickly with no issues and they came through as promised. Very happy with their service.
Best price, friendly, and IN-and-OUT in 1 HOUR from the time I placed my call!
They were quick and very careful of surrounding property.
Genuine, sincere endorsement: Best junk haulers, exceeded all expectations. Removed refrigerator, stove, bulky loveseat, bookcases, media shelves, and assorted smaller junk. Responsive to initial inquiry, on time and masked haulers, reasonable estimate, courteous, efficient, expert, careful, and all-around wonderful work. Highly recommended!
Josh & his team arrived on time and did a very good job with removing the furniture I needed hauled away. They also cleaned up after. We definitely hire them again.
Professional guys - quick to respond. I was able to get and old bed and some mattresses out the same afternoon I called! Amazing!
Very professional, very efficient and they made the whole process painless. Would recommend them to everyone who want to use their services.
Fast and very professional. The movers were very quiet even with all the bulky items. Highly recommend.
Stars Junk removal was the most reasonable Junk removal service!!! They moved quickly and took everything I needed taken, and for an affordable cost! Would use them again.
We have used Stars twice now and they have been exceptional each time. They are punctual, fast, and professional each time. Highly recommend Stars Junk.
I called the same day and within one hour they were here taking my furniture awesome job thank you so much
On time and quick loading of items
Outstanding removal service. Immediate responses to questions, flexible pickup of items, outstanding customer service. I highly recommend this company.
Fair price, on time, excellent communication, and very responsive.
They were respectful, prompt, and careful with the removal of furniture. Got in, did the job, and got out quickly and efficiently.
I would have given then 5 Stars but I got a quote for the same items to be removed. I didn’t know the actual date I needed the items removed. I called a week later and it was $ 30.00 more expensive 😩 Make sure you get a written quote ir confirmation number when getting a quote Workers were clean / Professional…
I want to Thank Star Junk for the service that they gave me today of junk removal I had a old sofa and a lot of multiple items they were very professional they were on time and They gave me Quality Servive Workers Josh and Juan were very Professiona,l Hard working very. Good Quality Work andvery careful once again…
A bit pricey (but my estimate was much different than the final load, YMMV) but they were courteous to keep the door closed so my cat wouldn’t get out. Worked fast and they were professional.
Outstanding your guys are true professionals, I will definitely use your service again. You guys delivered on time as promised, Thank you so much.
Employees were prompt and polite. Removal was quick and painless. Would definitely use again.
Excellent service. Would recommend.
I called Stars, and my couch was gone in 45 minutes.
I have used these guys past couple years, they work fast, accurate, friendly, and on time. Most important there price is very reasonable. No need to use any other hauling company.
Jonathon and Pedro arrived at beginning of time window and quickly removed a bed from a second story balcony. I was wondering if I made a mistake in choosing the low bidder, but they were totally professional and responsive. Couldn't have been done better.
Fast, efficient and reliable. We called the day before the picked up and they showed up on the next morning within the timeframe they provided. They were quick with what they were doing and in-out in no time. They also send text when they were on the way so definitely appreciated that. Would recommend And use them again in the future.
Prompt, professional, and fairly priced. We were totally satisfied with our service.
I’d give 10 stars if I could. Exceptional service overall. I sent an estimate request on yelp and within minutes I received a response and a quote from I believe his name was either Luis or Claudio. Extremely nice and gave me a really really good price. (Beat all the other quotes I got) The gentlemen that came to do…
Professional and friendly staff. I was happy with the cost to remove old furniture. I will definitely use them again
They were so kind!! they were really punctual. 👍👍
Their website is very user-friendly. It takes only a couple minutes to navigate through and book the time slot you prefer. And within minutes they follow with a phone call to confirm. On the day of the removal appointment day, they sent update messages when they were on the way, and arrived pretty on time. I had one…
Stars was very prompt to reply to my requests and inquires. Very easy to work with. This is the second time I have used them. Would highly recommend.
Jonathan and his crew were excellent! I would highly recommend them anytime to anyone needing to have major junk hauled away fast! Extremely happy with the service. Great job guys!! C. Williams
Responded quickly, very nice people, good prices. 👍
This is my second time using Stars Junk. They are Quick to respond, Really easy to work with. They came out, gave me a quote and took my stuff away there and then. Highly recommend and will book Stars Junk again in the future.
Very affordable and good service.I will definitely recommend them to my family and friends! ☺️☺️ 价钱很好很公道～ 服务态度也很好！
I called and they quoted me a better price than several other places. It was just before 2 and he said they’d be there between 2 and 4. I hung up and right about 10 minutes later I get a text that they’re on their way. 5 minutes later they were pulling into my driveway. It was just a couch but they grabbed it out of…
This company responded very fast when I inquired about a quote. They arrived on time as well on the day of appointment. The two guys that came are named Juan and Jonathan. Both of them were super nice and polite. Very laid back guys and got the job done quickly. Highly recommend.
Very good service. They arrived same day, provided a reasonable estimate, worked very efficiently and cleared the waste quickly, leaving the area free of debris. Lucas, Jonathan and Pedro were courteous and professional. I would recommend them.
Quick fast any easy. First contact to mattress removal took all of 58 minutes. Out the door no hassle
They were super prompt, clean, fast, and respectful of the property around them! Worth every penny!!
Very responsive. Contacted them Sunday for a quote and had a pickup scheduled for Monday morning. Texted me when they were on the way. They were very on time and wore face masks. Removed three couches in 15 mins! Highly recommended.
I emailed Star Junk Removal requesting a quote. I was called ten minutes later. They came out less than two hours later. Junk was gone a half later. Great guys, great service.
Very professional, attentive, thorough, and quick!!! Communication was spot on. I would recommend this business to anyone in need of their service.
Fast and easy, on time and professional. No hidden fees. You get a quote, and that's what you pay. Will use again.
Very quick and professional service
I was impressed at their reasonable rate, immediate pickup and responsiveness.
Very professional. Came on town. Notified us thru the whole process. 10 stars
I have used their service many times and each time has been a consistent and great experience. These guys come on time, take stuff out quickly and offer reasonable prices. Very professional.
Great service. Friendly and courteous response team who got the job done quickly. I would highly recommend them to anyone needing junk removed.
It started with the very fast response time on Yelp by the owner, as well as the cheapest quote! Other similar businesses were kind of slow at responding, or they didn’t give a specific quote, or the pricing was way too high. So I had to go with Stars Junk! The next morning they came, they were very professional and…
Good price for the job
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Junk removal | 303 | — |
| Furniture removal | 265 | — |
| House & garage cleanouts | 138 | — |
| Appliance removal & disposal | 67 | — |
| Trash removal & disposal | 62 | — |
| Yard debris removal | 56 | — |
| Electronic waste removal & disposal | 53 | — |
| Construction debris removal | 51 | — |
