How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREStars Junk Removal
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 92 furniture removal services · 5.0★ from 1,184 Google reviews
Report card
Percentile vs other furniture removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stars Junk Removal for 8 kinds of job.
Stars Junk Removal for junk removal
Clear ✕All 303 Google reviews tagged “Junk removal” · showing 80
Fred and his partner did a great job for me as always. I’m so thankful to have trusted haulers I can call whenever I need help. I have been using Stars Hauling for over 15 years for my real estate clients as well as for my family. They are the best!!!
We had Stars come to our house again, and again the service was impeccable. It was easy to schedule and the guys were very efficient and careful not to remove anything we wanted to keep. The price was more than reasonable, too, We will definitely use again.
Good clear knowledge of what to do. Good price. Excellent cleanup. Very happy.
Wow...I texted Jonathan 45 minutes ago asking for a junk pickup...he responded quickly. 20 minutes later, Eduardo arrived in his truck...reasonable quote for some pruning debris and a patio set...ten minutes later, the job was done! This was my third time using Stars...love their responsiveness at a reasonable price
Fast and professional service!
(from 2024) Same experience today - super friendly and helpful and same day pickup. Thanks again. (from 2021) Contacted Stars on their website about 10am on a Saturday, by 2pm they had a crew out to pick up the remnants of a deck build, old auto parts and some more general junk. Guys were quick, friendly and very…
Getting my junk removed couldn't have been easier! They showed up on time (actually a few minutes early), gave me a reasonable quote, and removed the junk quickly and efficiently. I will be using them regularly. I have been using these folks for 3 years and always great
Great as always. Have used this company for several years. Very reasonable price & this time Conrado & his guys did a great job getting the junk out of the basement. They're quiet, patient, flexible & always very nice to work with overall. Update 2024: This time Eduardo & his helper came out & were again,…
Very nice guys! Hard working, professional and fast!!
Fred was responsive and on time. He came to quote me for the junk to be removed and showed up to pick up and remove the junk promptly. I will be contacting him again in the future to remove junk in a future clean out for my property.
Eduardo and his team did a great job cleaning up an old property that we bought. There was junk piled high both indoors, outdoors and in a tool shed. They worked professionally over 3 days to clean by the whole area. There were 11 truckloads of junk but it is clean now. The prices were also very reasonable.
Fast and efficient.
Thank you Star Junk for helping us with millions of junk. Team Eduardo and Pedro fast and reliable. Good job to both and i won't hesitate to get Eduardo and Pedro back for another inifity junk.. Thank you for your Excelent job.
These people are junk professionals! They removed some difficult things from my property: Long chain link fences, sheds, a large metal chicken coop, 2 bathtubs, etc. They are methodical and competitive in price and do a professional job.
This is the second time I’ve used Stars Junk and I’ve been pleased both times. They are prompt, friendly and the service is more affordable than others I’ve used in the past.
Professional and efficient. They organized the collected junk and did not just throw them in the back of their truck. I will recommend your service to friends.
Fast response, reasonable price. My hot tub is gone in an hour. Great job.
Came right on time, gave a verbal estimate before doing the work, did the work quickly, and we're flexible on payment method.
We have used them several times, and they always are very professional, proficient and helpful
They were on time and very professional
Great service! I found 'Stars Junk Removal' through a Yelp search. I call them. They show up on time, professional, started a job and finished extremely fast. They are the BEST! Thank you to Eduardo and Pedro.
Such an easy and great experience! I will definitely use them again.
I had used 1800gotjunk and they were horrible! They just threw my furniture around and they would not take all of it. My son called Stars Junk Removal and they came out within the hour and took care of my furniture and removed all of the items. Jonathan and Pedro were wonderful. Very respectful and did a great…
It was through a yelp search, I found stars junk removal. I just quickly called them and scheduled an appointment. I will need to admit that I had to call them thrice to confirm my appointment, but their friendly desk, staffs were very responsive. So the guys come in, evaluate the junk I had, and quickly give me an…
They were so efficient and helpful. I would definitely use them again!
If you need fast, reliable, quality and friendly service, look no further. Professional team, definitely will use their service in the future and will recommend to our friends.
From the first phone call they were great to work with. They were very flexible in scheduling the pick up. The two gentlemen who came gave me a fair estimate and were able to load their truck immediately. They did an excellent job and a big relief for me. They were originally referred by friends of ours who also had an excellent experience with them.
Quick respond and arrived on schedule and remove junk as expected. Reasonable price. Matched other competitor! I would use their Service again.
The team who came to clear my junk was great. Very professional and considerate of my home as well as my pets. They were patient with me and helpful during the whole process. I'll certainly be using them again and recommending them to others.
They worked quickly and were on time. Very nice.
The guys were very prompt and efficient. I would definitely use them again
Fred and his colleague came on time. Notified us before arriving. Made sure they cleaned up the area and were very friendly and professional.
We've used Stars Junk on two different properties and the work has been great! They did a free estimate, gave a 30 min call heads up once we did book them, and cleared out all the items in a timely manner! I highly recommend them.
Great service every time!! Love using them best service!!!
First of all it was a a very Hot day, It turned out to be a big removal, but they accommodated us. It was done in one day and took two truck loades. Josh was great to work with! Josh and his partner were working side by side all by then selfs they worked well together. They did a great job!! We plan to call then…
Such a positive and processional company. Eduardo is wonderful to work with. He came on on time, provided timely cost estimate. We found he is kind and hardworking professional. They deliver on time work, efficient and cost effective service. Highly recommend this company. 5 stars +!!!
Professional friendly quick and everything cleaned up.
Excellent and speedy service! Staff were all communicative and did a great job. Highly recommend.
These folks are personable and hard-working. They did whatever I wanted them to do. They made it very easy for me to look through the boxes of stuff that had been hidden away in the basement. They finished ahead of time and under budget. I would recommend them to anyone.
Quick and professional and reasonable priced - even with a tv removal.
Stars Junk Removal was excellent. Priscilla was our contact person and project manager and she was great from first contact to end of project. She stayed in contact with us via text and phone throughout and made sure that her technicians Eduardo and Pedro contacted us 20 minutes before they were scheduled to…
Excellent service and very responsive, helpful and on time!
Both of the gentlemen were professional, helpful, and reasonable with their area. They were fast, thorough, and exceeded my expectations! The company was communicative and responsive via text. I am happy I found them!
Eduardo and Pedro are true professionals. There was no nonsense quotes or up selling. They came in on time and started to remove my parents old furniture and junk. They were very careful and removed everything we agreed on and even cleaned up after themselves. Star Junk Removers hands down have the best prices and…
Everyone at this business is very friendly and professional, from the person who took my call to the guys who showed up early. Outstanding communication and service.
They're efficient and well-mannered. They finished removal in a speedy manner and cared to remove their shoes before walking into the house. Happy to use their service and will look for them for future needs.
Fred and Victor did a wonderful job. They were incredibly fast and efficient, not to mention strong. I will definitely call Stars Junk Removal again when I replace my couch.
Even during holidays, Star Junk staff were very responsive and on time. They offered and delivered on a their free estimate offer. Very professional. Highly recommend their services.
Stars Junk picked up a bunch of old furniture for me as I was moving homes. They were very careful and professional, even providing same day service. They are great value and I would recommended their service to anyone!
Wow. That’s all I can say. When you’re unpacking and the boxes and junk starts to pile up as you progress, it can be deflating and frustrating. Stars Junk Removal was prompt, reasonable priced, and showed up as scheduled. They were so friendly, professional and helpful as well. I’ll be calling them again for more…
Wonderful experience! Very friendly and efficient! Great customer service!
Quick reply, lowest price I could find and did a great job.
I am from Maryland and am in town to pack up my family’s home due to a death. I called them and they were available for a pick up in 30 mins. Professional!!!
Juan and his partner were very nice and diligent. They had trouble with their truck, but still made to my appointment on time. I really appreciate it! Thanks
I called this company last week to get my garage and back yard cleaned out. I ended up having a lot more than I expected, but Fred and his team made sure I was taken care of properly! A+ service highly recommend to anyone looking for this service. I will definitely be calling again!
Incredibly quick service. Arrived with a quote and had my junk removed within 15 minutes. Will absolutely use again!
This is my 3rd time utilizing their services. Wanted to get rid of old furniture quickly along with other stuff as part of a move. The guys were prompt with followups and updates. Showed up on time. Infact I requested them to come early than scheduled. Friendly and professional.
Star Removal was a great service I’d use again! Within a few hours of calling them, they came out to give me a quote on a very large item removal. They followed up with me via text/phone calls, and came back out to remove my item within an hour of my giving the green light. Super professional and reliable.
The crew from Stars Junk was professional and hard working. Eduardo always made sure to check with me regarding the items to haul away. They provided a fair quote and hauled away items I would not have thought they could lift. Most of the items were from my family's old farming business and made up of metal parts.…
Excellent service. They arrived and got the job done faster than expected. Very fast and friendly. Highly recommend
Have used multiple times, always do an amazing job!
So fast and easy - thank you so much!
Jonathan was very awesome and patient, also considerate of my budget and what I could do financially, he and his partner cleaned everything and even swept up small glass and debris, also very helpful and communicative as well.
Verryyyniccceee
Prompt, fast, professional, responsive and would use again. I have used this company multiple times and they made everything easy.
Did a great job and I will be using this company again 😀
I'm a property manager and we use them for our facility area that had accumulated lots of old furniture and junk. They were extremely professional, kind, thorough, and the price was just right.
Hands down the best junk haulers. Prices are on point. Fast and friendly services. HIGHLY RECOMMEND THEM. Don't waste ur time with any other company.
Strongly recommend their service 👍
I would definitely call Stars Junk again for their friendly service and good value. Thank you Stars Junk.
Very good service. They came right away. Will use them again
They were prompt, efficient and easy to work with. Fair pricing, too.
All inclusive of all items
Quick Service. Was able to get estimate and removal completed in less than 48 hours.
Fantastic service. On-time, professional, friendly, above and beyond. Eduardo and Tiago were wonderful. Our business will absolutely hire again.
These guys were AMAZING! They just left here and did a 5 star job! I will definitely use them again and refer to all friends and acquaintances… Thanks again u guys!!! Kimberly
I’ve hired Star’s Junk about 5 times in the past 2 months for hauling. Each time, they are responsive, on time, fairly priced, and provide great customer service. Highly recommend their services!
They came with less than a day's notice, right in the middle of their scheduled time slot. The haulers were professional, gave a quick, fair estimate for a garage full of junk, and hauled it right away after I agreed with their price. They were fast workers, and were in and out in the span of 20 minutes. I…
We didn’t have much. Some bar stools, large cardboard boxes, garage junk and Knick knacks. Not even a half of a truck load. Small amount. They were here maybe 15-20min. Nice guys. Quick. They charged $275 but I booked online for same day service and I had three time options to choose from. And we didn’t have to haul…
My mom passed away suddenly and I was faced with a full 2 bedroom home to empty in a short amount of time. I cannot adequately described the large amount of anxiety I had trying to empty her home in 2 days. I called Stars Junk....they were an absolute life saver. They arrive exactly on time, they came in and emptied…
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Junk removal | 303 | — |
| Furniture removal | 265 | — |
| House & garage cleanouts | 138 | — |
| Appliance removal & disposal | 67 | — |
| Trash removal & disposal | 62 | — |
| Yard debris removal | 56 | — |
| Electronic waste removal & disposal | 53 | — |
| Construction debris removal | 51 | — |