Experts Reviews · Company report
Stars Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Stars Junk Removal

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 92 furniture removal services · 5.0★ from 1,184 Google reviews

Report card

Percentile vs other furniture removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stars Junk Removal is better than 96% of furniture removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stars Junk Removal is better than 96% of furniture removal services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stars Junk Removal is better than 98% of furniture removal services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stars Junk Removal is better than 100% of furniture removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stars Junk Removal is better than 100% of furniture removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stars Junk Removal is better than 100% of furniture removal services.A
100

Reviews for your job

Customers hired Stars Junk Removal for 8 kinds of job.

Stars Junk Removal for trash removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.62
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Trash removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 41

All 62 Google reviews tagged “Trash removal & disposal” · showing 20

Cristy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Always on time and the guys are friendly. Had used them 3 times already and very reliable

Trash removal & disposal
Erica11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

If I could rate them a 10 I would ! Insanely professional, helpful, kind and hardworking! Every time they are our earth angels

Trash removal & disposal+ Responsiveness+ Punctuality
Terrence7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Fred was responsive and on time. He came to quote me for the junk to be removed and showed up to pick up and remove the junk promptly. I will be contacting him again in the future to remove junk in a future clean out for my property.

Appliance removal & disposalElectronic waste removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These people are junk professionals! They removed some difficult things from my property: Long chain link fences, sheds, a large metal chicken coop, 2 bathtubs, etc. They are methodical and competitive in price and do a professional job.

Furniture removalJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

From the first phone call they were great to work with. They were very flexible in scheduling the pick up. The two gentlemen who came gave me a fair estimate and were able to load their truck immediately. They did an excellent job and a big relief for me. They were originally referred by friends of ours who also had an excellent experience with them.

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Pratima1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fred and his colleague came on time. Notified us before arriving. Made sure they cleaned up the area and were very friendly and professional.

Junk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Fernando4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They got here within 30 minutes of submitting the request and did an amazing job. Highly recommended!

Trash removal & disposal+ Responsiveness+ Punctuality+ Quality
Virginia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Coordinating with Claudio was a breeze - 12 hours after texting Star Junk for an estimate, my junk was removed for the estimated cost. The haulers, Fred and John, were extremely professional, fast, and even swept before they left! I would definitely recommend.

Appliance removal & disposalElectronic waste removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Tian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Such a positive and processional company. Eduardo is wonderful to work with. He came on on time, provided timely cost estimate. We found he is kind and hardworking professional. They deliver on time work, efficient and cost effective service. Highly recommend this company. 5 stars +!!!

Appliance removal & disposalFurniture removalJunk removal+ Professionalism
Genady9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very quick response. Reasonably priced. Very nice guys who came to pick up our staff.

Furniture removalTrash removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Bryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent and speedy service! Staff were all communicative and did a great job. Highly recommend.

Junk removalTrash removal & disposalYard debris removal
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These folks are personable and hard-working. They did whatever I wanted them to do. They made it very easy for me to look through the boxes of stuff that had been hidden away in the basement. They finished ahead of time and under budget. I would recommend them to anyone.

Appliance removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Nakia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very Professional, hauled everything out, gave a great price, nice, and good communication. Thank you

Appliance removal & disposalElectronic waste removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Nikki11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called for a appointment, I got a quote and service on the same day. Juan was nice and worked hard. He was very considerate. After removed the furniture, he used another path to keep the house cleaned. We are very happy with the service. Definitely, highly recommended.

Appliance removal & disposalConstruction debris removalFurniture removal+ Responsiveness+ Punctuality+ Quality
Todd3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast, courteous

Trash removal & disposal+ Responsiveness+ Professionalism
Kayla9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend this company. They were quick and so professional. We had a huge job for them to help with and they brought truck after truck to help us. I highly recommend this company!!!

Appliance removal & disposalConstruction debris removalDonated goods pickup+ Responsiveness+ Punctuality+ Quality
AdrianLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They where fast and on time

Trash removal & disposal+ Punctuality+ Quality+ Professionalism
Amelia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys were absolutely GREAT! Super communicative, prompt, hardworking, efficient and fantastic customer service. Juan and his crew did a fantastic job with our office closure, providing cubicle breakdown and hauling of all office furniture, appliances and e-waste. Thank you for making this process so easy!

Appliance removal & disposalElectronic waste removal & disposalFurniture removal
Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome job , best rate in town and lighting speed response

Furniture removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
james1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were great! On time and very nice! I will use them again when needed.

Appliance removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality

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