How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREStars Junk Removal
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 92 furniture removal services · 5.0★ from 1,184 Google reviews
Report card
Percentile vs other furniture removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stars Junk Removal for 8 kinds of job.
Stars Junk Removal for trash removal & disposal
Clear ✕All 62 Google reviews tagged “Trash removal & disposal” · showing 40
Always on time and the guys are friendly. Had used them 3 times already and very reliable
If I could rate them a 10 I would ! Insanely professional, helpful, kind and hardworking! Every time they are our earth angels
Fred was responsive and on time. He came to quote me for the junk to be removed and showed up to pick up and remove the junk promptly. I will be contacting him again in the future to remove junk in a future clean out for my property.
These people are junk professionals! They removed some difficult things from my property: Long chain link fences, sheds, a large metal chicken coop, 2 bathtubs, etc. They are methodical and competitive in price and do a professional job.
From the first phone call they were great to work with. They were very flexible in scheduling the pick up. The two gentlemen who came gave me a fair estimate and were able to load their truck immediately. They did an excellent job and a big relief for me. They were originally referred by friends of ours who also had an excellent experience with them.
Fred and his colleague came on time. Notified us before arriving. Made sure they cleaned up the area and were very friendly and professional.
They got here within 30 minutes of submitting the request and did an amazing job. Highly recommended!
Coordinating with Claudio was a breeze - 12 hours after texting Star Junk for an estimate, my junk was removed for the estimated cost. The haulers, Fred and John, were extremely professional, fast, and even swept before they left! I would definitely recommend.
Such a positive and processional company. Eduardo is wonderful to work with. He came on on time, provided timely cost estimate. We found he is kind and hardworking professional. They deliver on time work, efficient and cost effective service. Highly recommend this company. 5 stars +!!!
Very quick response. Reasonably priced. Very nice guys who came to pick up our staff.
Excellent and speedy service! Staff were all communicative and did a great job. Highly recommend.
These folks are personable and hard-working. They did whatever I wanted them to do. They made it very easy for me to look through the boxes of stuff that had been hidden away in the basement. They finished ahead of time and under budget. I would recommend them to anyone.
Very Professional, hauled everything out, gave a great price, nice, and good communication. Thank you
I called for a appointment, I got a quote and service on the same day. Juan was nice and worked hard. He was very considerate. After removed the furniture, he used another path to keep the house cleaned. We are very happy with the service. Definitely, highly recommended.
Fast, courteous
I highly recommend this company. They were quick and so professional. We had a huge job for them to help with and they brought truck after truck to help us. I highly recommend this company!!!
They where fast and on time
These guys were absolutely GREAT! Super communicative, prompt, hardworking, efficient and fantastic customer service. Juan and his crew did a fantastic job with our office closure, providing cubicle breakdown and hauling of all office furniture, appliances and e-waste. Thank you for making this process so easy!
Awesome job , best rate in town and lighting speed response
They were great! On time and very nice! I will use them again when needed.
Would use them again for sure—they’re reliable and reasonable and just all around great!!:)
Juan and his partner were very nice and diligent. They had trouble with their truck, but still made to my appointment on time. I really appreciate it! Thanks
I called this company last week to get my garage and back yard cleaned out. I ended up having a lot more than I expected, but Fred and his team made sure I was taken care of properly! A+ service highly recommend to anyone looking for this service. I will definitely be calling again!
Very professional, very efficient
The crew from Stars Junk was professional and hard working. Eduardo always made sure to check with me regarding the items to haul away. They provided a fair quote and hauled away items I would not have thought they could lift. Most of the items were from my family's old farming business and made up of metal parts.…
Awesome teamwork! Very supportive and nice, and very professional.
Excellent service. They arrived and got the job done faster than expected. Very fast and friendly. Highly recommend
Jonathan was very awesome and patient, also considerate of my budget and what I could do financially, he and his partner cleaned everything and even swept up small glass and debris, also very helpful and communicative as well.
Prompt, fast, professional, responsive and would use again. I have used this company multiple times and they made everything easy.
I paid more than almost 600$ for getting rid of cardboard boxes and packaging stuff. They started complaining about trash being too heavy and were asking 100$ extra for trash. Wow, they are just a ripoff and I would never ever use their services again
Did a great job and I will be using this company again 😀
Very fast response times and the service was outstanding. And the rates where perfect for my budget . 5 our of 5 . And I would refer them to my friend .
We needed to have some junk hauled on short notice, and they came with less than 24 hours of notice, and hauled away a full truck of junk. Great service and very professional.
They were prompt, efficient and easy to work with. Fair pricing, too.
All inclusive of all items
Extremely fast and responsive. They were in and out within minutes!
These guys were AMAZING! They just left here and did a 5 star job! I will definitely use them again and refer to all friends and acquaintances… Thanks again u guys!!! Kimberly
I called to have junk removed from a commercial property, they went the same day and sent me photos. Excellent service
Two kind respectful workers Josh and Tiago came and loaded a huge truck full of refuse. Emotionally difficult situation due to family illness and neglected property. They were hardworking and handled everything gracefully, making it easier for me. Even making useful suggestions about how to complete the next steps. Thank you. TM
I’ve hired Star’s Junk about 5 times in the past 2 months for hauling. Each time, they are responsive, on time, fairly priced, and provide great customer service. Highly recommend their services!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Junk removal | 303 | — |
| Furniture removal | 265 | — |
| House & garage cleanouts | 138 | — |
| Appliance removal & disposal | 67 | — |
| Trash removal & disposal | 62 | — |
| Yard debris removal | 56 | — |
| Electronic waste removal & disposal | 53 | — |
| Construction debris removal | 51 | — |