Experts Reviews · Company report
Stars Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Stars Junk Removal

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 92 furniture removal services · 5.0★ from 1,184 Google reviews

Report card

Percentile vs other furniture removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stars Junk Removal is better than 96% of furniture removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stars Junk Removal is better than 96% of furniture removal services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stars Junk Removal is better than 98% of furniture removal services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stars Junk Removal is better than 100% of furniture removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stars Junk Removal is better than 100% of furniture removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stars Junk Removal is better than 100% of furniture removal services.A
100

Reviews for your job

Customers hired Stars Junk Removal for 8 kinds of job.

Stars Junk Removal for yard debris removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Yard debris removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 50

All 56 Google reviews tagged “Yard debris removal” · showing 40

Clara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fred and his partner did a great job for me as always. I’m so thankful to have trusted haulers I can call whenever I need help. I have been using Stars Hauling for over 15 years for my real estate clients as well as for my family. They are the best!!!

Furniture removalJunk removalYard debris removal+ Responsiveness+ Punctuality+ Professionalism
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

FRed and the crew at Stars is the best! Responsive and showed up exactly on time. Offer text updates on their appointments and arrivals. Great prices and they also clean and sweep the area after removal. Top notch service. I have used them a dozen times and they do not disappoint.

House & garage cleanoutsYard debris removal+ Responsiveness+ Punctuality+ Quality
MarcLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Wow...I texted Jonathan 45 minutes ago asking for a junk pickup...he responded quickly. 20 minutes later, Eduardo arrived in his truck...reasonable quote for some pruning debris and a patio set...ten minutes later, the job was done! This was my third time using Stars...love their responsiveness at a reasonable price

Yard debris removalJunk removalFurniture removal+ Responsiveness+ Quality+ Professionalism
OmarLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My regular go to pickup guys for everything , thank you all for the 15th excellent pickup !!

Appliance removal & disposalHouse & garage cleanoutsYard debris removal+ Responsiveness+ Punctuality+ Professionalism
Terrence7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Fred was responsive and on time. He came to quote me for the junk to be removed and showed up to pick up and remove the junk promptly. I will be contacting him again in the future to remove junk in a future clean out for my property.

Appliance removal & disposalElectronic waste removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
Indra10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Eduardo and his team did a great job cleaning up an old property that we bought. There was junk piled high both indoors, outdoors and in a tool shed. They worked professionally over 3 days to clean by the whole area. There were 11 truckloads of junk but it is clean now. The prices were also very reasonable.

Appliance removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called for an estimate and they arrived within 1/2 hour and hauled all the debris away! Fast, courteous and professional.

Customer photo from Laura's reviewCustomer photo from Laura's reviewCustomer photo from Laura's review
Yard debris removal+ Responsiveness+ Punctuality+ Quality
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These people are junk professionals! They removed some difficult things from my property: Long chain link fences, sheds, a large metal chicken coop, 2 bathtubs, etc. They are methodical and competitive in price and do a professional job.

Furniture removalJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys were very prompt and efficient. I would definitely use them again

Junk removalYard debris removal+ Responsiveness+ Punctuality+ Professionalism
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good value!

Furniture removalYard debris removal+ Responsiveness+ Punctuality+ Quality
Virginia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First of all it was a a very Hot day, It turned out to be a big removal, but they accommodated us. It was done in one day and took two truck loades. Josh was great to work with! Josh and his partner were working side by side all by then selfs they worked well together. They did a great job!! We plan to call then…

Appliance removal & disposalFurniture removalJunk removal+ Punctuality+ Professionalism+ Value
Bryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent and speedy service! Staff were all communicative and did a great job. Highly recommend.

Junk removalTrash removal & disposalYard debris removal
Nakia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very Professional, hauled everything out, gave a great price, nice, and good communication. Thank you

Appliance removal & disposalElectronic waste removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Nikki11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called for a appointment, I got a quote and service on the same day. Juan was nice and worked hard. He was very considerate. After removed the furniture, he used another path to keep the house cleaned. We are very happy with the service. Definitely, highly recommended.

Appliance removal & disposalConstruction debris removalFurniture removal+ Responsiveness+ Punctuality+ Quality
AliLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you are looking for a price-competitive debris/junk removal service without jeopardizing the quality of and professional service, Stars Junk Removal is your service provider. I have used there services several times over the past 5 years, and will always chose them over others.

Construction debris removalYard debris removal+ Responsiveness+ Punctuality+ Quality
Gene5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The crew from Stars Junk was professional and hard working. Eduardo always made sure to check with me regarding the items to haul away. They provided a fair quote and hauled away items I would not have thought they could lift. Most of the items were from my family's old farming business and made up of metal parts.…

Construction debris removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Jamie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service. They arrived and got the job done faster than expected. Very fast and friendly. Highly recommend

Furniture removalJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Katie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service!

Construction debris removalYard debris removal
MitchLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Did a great job and I will be using this company again 😀

Construction debris removalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
KatieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hands down the best junk haulers. Prices are on point. Fast and friendly services. HIGHLY RECOMMEND THEM. Don't waste ur time with any other company.

Junk removalHouse & garage cleanoutsYard debris removal+ Responsiveness+ Punctuality+ Quality
Alison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were prompt, efficient and easy to work with. Fair pricing, too.

Junk removalTrash removal & disposalYard debris removal+ Responsiveness+ Professionalism+ Value
FrankLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

All inclusive of all items

Appliance removal & disposalConstruction debris removalDonated goods pickup+ Responsiveness+ Punctuality+ Quality
Rylan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic service. On-time, professional, friendly, above and beyond. Eduardo and Tiago were wonderful. Our business will absolutely hire again.

Junk removalYard debris removal+ Responsiveness+ Punctuality+ Quality
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve hired Star’s Junk about 5 times in the past 2 months for hauling. Each time, they are responsive, on time, fairly priced, and provide great customer service. Highly recommend their services!

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Huanjin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were on time and did a great job.

Yard debris removal+ Responsiveness+ Punctuality+ Quality
Nicholas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Claudio M. And his co worker was efficient and professional. They also worked fast, and did more than I expected afterwards, such as sweeping the back patio and and making sure the entire area was cleaned. I will definitely be calling the next time I need junk removed!!

Furniture removalJunk removalYard debris removal+ Responsiveness+ Quality+ Professionalism
Sheila2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

As a Realtor I have depended on Stars Junk Hauling service for years. They are always courteous, professional and ready to jump in to get the job done as soon as they arrive. Prices have gone up in the pandemic as with everything it seems, I still think they're competitive considering all the price hikes the past 2…

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Jo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Obrigado! Two Brazilian gentlemen took on a huge job loading junk! They were outstanding, polite, strong, and efficient! Would definitely recommend this service, and we will be using them again in the near future! Thank you! Update: used this business again, and was not disappointed. The young men they sent were…

Junk removalTrash removal & disposalYard debris removal+ Responsiveness+ Punctuality+ Quality
Jesus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job, very hard working carried large appliances down narrow stairs and they were careful of walls.

Construction debris removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Russ5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Available quickly. Arrives on time. Good communication, and a fair price.

Furniture removalYard debris removal+ Responsiveness+ Punctuality+ Professionalism
Misty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast, professional, affordable, and very flexible.

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Layla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Super efficient, responded within 5 min mutes, followed up with txt messages, were on time. Will definitely will work with them in the future, thank you!

Furniture removalYard debris removal
Matt7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fred and Rafael showed up on time in the rain and gave me a good quote to remove a bunch of yard waste. They took everything away. Professional service. I can and will refer Stars Junk to anyone who needs stuff hauled away.

Yard debris removal+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used Star Junk multiple times and they have always been fairly priced, professional, offering quick response times, and overall hassle free.

Construction debris removalElectronic waste removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
Tabetha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Stars Junk removal was the most reasonable Junk removal service!!! They moved quickly and took everything I needed taken, and for an affordable cost! Would use them again.

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Lorelei1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been using Fred and the guys at Stars Junk for many years at many houses. They always show up on time give a reasonable quote, start immediately and go above and beyond when cleaning out my Real Estate listing messes. They leave it swept clean and ready to sell. They are the greatest.

Junk removalHouse & garage cleanoutsYard debris removal+ Responsiveness+ Punctuality+ Professionalism
BrianLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I contacted them for a rush job and they got back to me within 5 minutes saying they can make it out tomorrow to remove trash and junk. 2 very professional young men arrived ready to work cleaned out a truck load in under an hour! One of them saw a spider and freaked out lol. I would recommend them 10x over

Junk removalYard debris removal+ Punctuality+ Professionalism
Debbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Juan and his assistant were very professional, quick to respond and managed the job smoothly. Very happy with their speedy work!

Yard debris removal+ Responsiveness
RobertLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This is now my second time using Stars Junk this year, and they did not disappoint. On my first junk/hauling project, their quote came in much lower than all of their competitors. I was communicating directly with Claudio, and everything went flawlessly! On my second project, I contacted Claudio directly and we set…

House & garage cleanoutsYard debris removal
Kristine14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional, attentive, thorough, and quick!!! Communication was spot on. I would recommend this business to anyone in need of their service.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality

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