Analyzing 7,409,9737.4M ReviewsFor 20,94920.9K Experts

Experts Reviews · Company report
State Auto Body Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

State Auto Body Inc.

Tamarac, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 103 auto body shops · 5.0★ from 259 Google reviews

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Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.State Auto Body Inc. is better than 98% of auto body shops.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.State Auto Body Inc. is better than 96% of auto body shops.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.State Auto Body Inc. is better than 100% of auto body shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.State Auto Body Inc. is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.State Auto Body Inc. is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.State Auto Body Inc. is better than 58% of auto body shops.C
58

Reviews for your job

Customers hired State Auto Body Inc. for 4 kinds of job.

State Auto Body Inc. for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 51

All 3 Google reviews tagged “Steering & suspension repair”

Marianne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My mother has been going to Herman for years. He is so honest, kind and professional. He always goes beyond the call of duty. His prices are very reasonable and you never have to worry that you are going to be overcharged. His work is top notch and he works quickly to give you your car back in a timely manner. 100% recommended!

Reasonable priceSteering & suspension repairPaintingBody & Trim
My2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

HONEST!!!!!!! FAIR!!!! GREAT WORK!!!! SIMPLY THE BEST!!! A few yrs back, I was searching for an auto body shop. My neighbor told me about State Auto Body. It was what my neighbor told me that convinced me to try State Auto Body. She told me that she had an insurance claim to repair her car. When she took her…

Body & TrimPaintingSteering & suspension repair
MyLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My neighbor hit my 2020 Camry while it was parked on the street and moved it 10 ft. Since I have used State Auto Body before, I took it there the next day even thought they are 167 miles away. Herman and the crew does excellent work and goes above and beyond. My car has 64k miles and they did an excellent job.…

Customer photo from My's reviewCustomer photo from My's review
Body & TrimPaintingSteering & suspension repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 73%Reasonable 27%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim46—
Painting37—
Steering & suspension repair3—
Electrical3—

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