How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%5+0.4Craft & service penalty96−0.4Momentum penalty80−2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORESteam Master Cleaning
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 1,038 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Steam Master Cleaning for 8 kinds of job.
Steam Master Cleaning for area rug cleaning
Clear ✕All 42 Google reviews tagged “Area rug cleaning” · showing 20
A+ company!! Steam Master Cleaning came out today to give me an estimate on cleaning two of our large area rugs. The quote was reasonable and straightforward. I paid and they got to work right away. They were super meticulous, careful, and thorough. The rugs look brand new and I could not be happier!! Thanks you guys!!
Amazing carpet cleaning! Austin was super friendly, accommodating and informative!
Service was very professional from scheduling to finish. They listened to my feedback and offered advice and recommendation for future. Definitely will keep them in mind for future carpet, rug, and grout cleaning jobs.
This company is phenomenal. Immediately responsive even at odd hours. I’ve had carpets cleaned with other companies and once they dry they look the same…see picture below of what my 6 year old carpet looks like once Austin was finished working magic. This is a carpet in a kids playroom. Not a spill or stain left on…
I have found Joshua Rodriguez professional, respectful, and able to clearly articulate the process. Wheat he needed (water access), and assurances to my concern for any water damage to my floor, and instructions for after care for best results. When I need your services again, please send Joshua Rodriguez!
Devyn, Drake and team were great! Walked me through the entire process thoroughly and were super respectful and quick.
Mason and Drake did an amazing job cleaning my carpet and area rug. They were super friendly and efficient. Very happy with their service!
We got rid of the carpets in the house because of allergies, but we still have a couple of rugs that need to be cleaned. I called a couple of companies, but they required a minimum job that was greater than the two carpets. Steam Master Cleaning was willing to come and give me a quote. I ended up adding additional…
Damien did an excellent job on the flooring and area rugs
Steam Master Cleaning was recommended by a friend. Austin was very knowledgeable when answering my questions, patient when I asked him to go over a spot again, and overall great to work with. He and Joshua made a strong team.
I was hesitant to use this company that was new to me. But they exceeded my expectations. Andrew and Agustin were proficient and friendly technicians. Andrew was quizzed and he answered every question I had with knowledge and patience. Results were amazing. A dog urine stained white area rug was made looking…
Merced and pete did great job my carpets th price was great and service was efficient!
Tim and Jose did a great thorough job on everything we called SteamMasters for plus some added on services we needed. Both very professional. I recommend using them for all their services.
Ed did a great job doing my carpet.
Had a great experience, they were able to come in quickly. Terrelll was super helpful, very professional and great at explaining their services. Would recommend.
Phil and Hunter were great! Will use again.
STAY FAR AWAY FROM THIS COMPANY I Booked a rug cleaning appt. as the rug was drying there appeared to be many blue ink spots. i called the company and service guy came back out, and owned his mistake said he shouldnt of rinsed it. Scott said if he didnt do XY & Z that the blue spots wouldnt of appeared. He took the…
Scott Salas did an incredible job with my area rug and using the pet treatment as well as cleaning. Highly recommended him.
Shane provided great pet treatment service to my stair case and excellent customer service ☀️
Shane was an amazing professional! Carpets have been transformed! Thanks to his excellent work we can enjoy allergen-free clean carpets!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 162 | $170–$390 |
| Pet stain & odor removal | 92 | $203–$385 |
| Upholstery cleaning | 70 | $196–$359 |
| Carpet cleaning | 69 | $170–$429 |
| General carpet cleaning | 62 | $170–$359 |
| Area rug cleaning | 42 | $164–$359 |
| Grout cleaning | 12 | — |
| Flooring | 12 | — |
