How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%5+0.4Craft & service penalty96−0.4Momentum penalty80−2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORESteam Master Cleaning
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 1,038 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Steam Master Cleaning for 8 kinds of job.
Steam Master Cleaning for area rug cleaning
Clear ✕All 42 Google reviews tagged “Area rug cleaning” · showing 40
A+ company!! Steam Master Cleaning came out today to give me an estimate on cleaning two of our large area rugs. The quote was reasonable and straightforward. I paid and they got to work right away. They were super meticulous, careful, and thorough. The rugs look brand new and I could not be happier!! Thanks you guys!!
Amazing carpet cleaning! Austin was super friendly, accommodating and informative!
Service was very professional from scheduling to finish. They listened to my feedback and offered advice and recommendation for future. Definitely will keep them in mind for future carpet, rug, and grout cleaning jobs.
This company is phenomenal. Immediately responsive even at odd hours. I’ve had carpets cleaned with other companies and once they dry they look the same…see picture below of what my 6 year old carpet looks like once Austin was finished working magic. This is a carpet in a kids playroom. Not a spill or stain left on…
I have found Joshua Rodriguez professional, respectful, and able to clearly articulate the process. Wheat he needed (water access), and assurances to my concern for any water damage to my floor, and instructions for after care for best results. When I need your services again, please send Joshua Rodriguez!
Devyn, Drake and team were great! Walked me through the entire process thoroughly and were super respectful and quick.
Mason and Drake did an amazing job cleaning my carpet and area rug. They were super friendly and efficient. Very happy with their service!
We got rid of the carpets in the house because of allergies, but we still have a couple of rugs that need to be cleaned. I called a couple of companies, but they required a minimum job that was greater than the two carpets. Steam Master Cleaning was willing to come and give me a quote. I ended up adding additional…
Damien did an excellent job on the flooring and area rugs
Steam Master Cleaning was recommended by a friend. Austin was very knowledgeable when answering my questions, patient when I asked him to go over a spot again, and overall great to work with. He and Joshua made a strong team.
I was hesitant to use this company that was new to me. But they exceeded my expectations. Andrew and Agustin were proficient and friendly technicians. Andrew was quizzed and he answered every question I had with knowledge and patience. Results were amazing. A dog urine stained white area rug was made looking…
Merced and pete did great job my carpets th price was great and service was efficient!
Tim and Jose did a great thorough job on everything we called SteamMasters for plus some added on services we needed. Both very professional. I recommend using them for all their services.
Ed did a great job doing my carpet.
Had a great experience, they were able to come in quickly. Terrelll was super helpful, very professional and great at explaining their services. Would recommend.
Phil and Hunter were great! Will use again.
STAY FAR AWAY FROM THIS COMPANY I Booked a rug cleaning appt. as the rug was drying there appeared to be many blue ink spots. i called the company and service guy came back out, and owned his mistake said he shouldnt of rinsed it. Scott said if he didnt do XY & Z that the blue spots wouldnt of appeared. He took the…
Scott Salas did an incredible job with my area rug and using the pet treatment as well as cleaning. Highly recommended him.
Shane provided great pet treatment service to my stair case and excellent customer service ☀️
Shane was an amazing professional! Carpets have been transformed! Thanks to his excellent work we can enjoy allergen-free clean carpets!!
They did an amazing job at our house and we couldn't be happier! Great customer service, very responsive and very communicative when they did the job. Will definitely use again!
Scott cleaned my area rug. I have two pets that can bring in dirt and stuff and it looks great! Highly recommend.
Shane and Jackson did a great job on our carpets.
We had a great experience with this company. They were on time, friendly and professional. They cleaned some large area rugs as well as our concrete flooring. 5 stars for sure!
Marcus was very professional & Answered all my questions about my stains
Thank you Matthew for a professional and thorough job on the furniture removing all the pet hair and sanitizing.
I highly recommend this business. John and Isaiah cleaned our drapes and area rugs. John was very knowledeable and answered all our questions. The work was thorough and quick. Drapes and rugs look great. They did an awesome job! I would use their services again.
Honestly the best company to go with for cleaning!! The owners are Positive and passionate about their Company and employees each employee brings something worth wild to each cleaning experience! Bryan Raul Merced Jose Scott John Sam Isaiah great guys I recommend getting to know each technician as they clean your house!
Matt Lucio came by at the scheduled time. It took less than a week to get someone out to clean our carpets. We have a puppy, another dog, a toddler and a baby who have all had their way in various aspects with our carpet and rugs. Matt was on time, clearly explained to my wife and i the treatments available and…
I had an amazing experience with Matthew from Steam Master Cleaning today! He was super professional and very detail oriented. I was quite impressed with his work and would highly recommend to anyone looking to get their carpets and rugs cleaned. I'll definitely be using their services again in the future!
Area rug cleaned. Job well done by Courtney Hamilton.
I had Ben Bravo as a teach this morning . Promptly. He cleaned my tile and in the kitchen and entry way and 3 rooms of carpet and stairs and hallway. All were pet stained and dirty dirty!!!! They came out wonderful !!!! I’m so happy!!! It looks like a new house! My floors and carpets look new. I’m so proud!! I…
Spoke with Bri over the phone, she scheduled my appointment quick and easy and Adam came out and did a fantastic job on my Area rugs and was very kind and knowledgeable!!! Highly recommend!!! 😊
Adam and James did a great job on my carpets, area rugs and sofa. I will be recommending them to family and friends as well as using them for future jobs. They were professional, on time and knowledgeable.
We’re selling our house, and our three cars and a German shepherd really did a number in terms of dirt and grime We had Ben out and he graciously moved the appointment back three times with us because of weather and travel. He then spent all day working on the house (9:30 am to 7:39 p.m) cleaning the entire house.…
The three gentlemen who visited my house over two separate visits to clean our area rugs and install carpet padding under them were all incredibly polite, friendly, and efficient. I cannot say enough nice things about them. They were a pleasure to have in our home and did everything they could to make the work…
The Steam Master carpet and rug cleaning was excellent. Colton provided outstanding customer service. Our carpets and rugs look and smell brand new. Thanks!
Adam and Enrique did a wonderful job cleaning our 2 wool area rugs and carpet. They were very professional and very pleasant. Adam answered all my questions and they made sure the job was to my satisfaction. Will definitely recommend to friends and use them in the future!
Adam performed a great job. He was on time and walked me thru it all before starting.
I have 2 older yorkies that have started to lose control of their bladders more frequently than I can keep up with. Adam & Mason showed up the same day I called ready to save my couches. I have a baby shower at my home this weekend and needed the smell gone quick! They were great. Did exactly what I asked for and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 162 | $170–$390 |
| Pet stain & odor removal | 92 | $203–$385 |
| Upholstery cleaning | 70 | $196–$359 |
| Carpet cleaning | 69 | $170–$429 |
| General carpet cleaning | 62 | $170–$359 |
| Area rug cleaning | 42 | $164–$359 |
| Grout cleaning | 12 | — |
| Flooring | 12 | — |
