How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%5+0.4Craft & service penalty96−0.4Momentum penalty80−2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORESteam Master Cleaning
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 1,038 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Steam Master Cleaning for 8 kinds of job.
Steam Master Cleaning for carpet steam cleaning
Clear ✕All 162 Google reviews tagged “Carpet steam cleaning” · showing 40
Brandon Mason did an absolutely amazing job!! He did an absolutely amazing job of explaining what what we should get done and what would work for what! He worked very quickly and effeciently! He also was extremely kind and I can't recommend him enough!
Thank you to Devyn for doing an amazing job. loved the results and he was so kind !
Mason did a great job getting our old stairs looking refreshed. He was upfront with pricing and professional. I will definitely bring using them in the future.
Great and prompt service from Jose. My couch and recliner are looking and smelling like new
Very professional. Very kind and efficient. Made sure the carpets were clean, fresh, and looking new again. Big thank you to Jose Perez for his great services! I'll for sure be scheduling another cleaning when needed, with Steam Master Cleaning.
This company came out same day to service a couple of rooms at my home. Josh A. did a great job! He was fast and efficient in quoting the service and completing the cleaning. I will be booking the remainder of our rooms soon. I highly recommend using Steam Master. I was not notified about card processing fees before…
Brandon was very professional, polite and explained everything in detail. He made sure everything was in top shape before he left and that I, as a customer, was satisfied with the cleaning job. I will be in contact in the future. As long as Mr. Brandon can do the job. Awesome guy. 👍🏿
I had Steam Master clean two bedroom carpets (high end carpet) and one wool rug 9x11. We had pet stains from a sick fog and they had been freshly cleaned up. First, they would not give a price estimate until they’re came out. It was $890 for 2 bedrroms and a rug! I cut out a few extraneous things and lowered the…
Steam Master Cleaning did an absolute top-notch job from start to finish. The quality of the work was incredible, but what really set the experience apart was Fernando. He was extremely professional, punctual, and treated the home with complete care and respect. Fernando took his time to explain the process, tackled…
Steam masters cleaning did a wonderful job. The technician showed on time was friendly and knowledgeable. I was about to replace the whole carpet but now it looks brand new.
Jacob was great. He came in, did a thorough assessment, broke down all the available options for cleaning with several tiered levels of depth of cleaning. He was very knowledgeable, kind, compassionate to our budget. Jacob did ann excellent job cleaning our six different carpeted areas! We would definitely…
Juan did an amazing job, last minute carpet cleaning with enzyme treatment for the pets. Great company, great people and good price. Highly recommend for any carpet cleaning requirements.
Deven was amazing, he had a whole upstairs area to clean and did a fantastic job. I have never used this company before and know I will be calling again.
A 5, Josh was very professional and constantly kept making sure all was turning looking great. Josh is an excellent asset to your Organization. In addition to the Carpet, he Cleaned our Tile floors in our home. I would gladly recommend Steam Master Cleaning to all.
Huge thanks to Jose Perez for his professionalism and the provided deep clean. He took his time and ensured I understood the whole process. I am very happy with the results and I definitely recommend Jose if you are in need of an excellent cleaning. Thank you Jose!
AMAZING job! Chris R came out to check out my carpets with years worth of build up. Didn’t think anything was going to be able to be done to them but he broke everything down and restored my carpets. They look amazing.
Joshua Grymes And Fernando were very professional and helped me decide the right treatment for my particular house. Very pleasant to work with and knowledgeable about how to get the right job for me home
They were so helpful! My apartment is a little tricky to get into, and they managed it well. They did a great job with the carpets!
Juan Acosta did great work on a carpet cleaning! He was patient, great at communicating when I miss understood the process and offered solutions to problems. I’ll ask for Juan Acosta every time I need a job well done. We were charged $320 for a loft, a movie room, and stairs. I’ve attached before and after pictures…
Andrew and Juan were the perfect team and knowledgeable. Andrew was honest and upfront about all services and courteous to my home. The work was completed in a timely manner and very detailed. I would highly recommend these two gentlemen for services in future households!
Service was very professional from scheduling to finish. They listened to my feedback and offered advice and recommendation for future. Definitely will keep them in mind for future carpet, rug, and grout cleaning jobs.
Joshua was especially great. I had just moved into the house next door and someone literally broke into it while I was running errands. Joshua told me who and what he saw and helped me figure out what happened. Also, the carpets were like new. I had called in a panic two days before when I realized how dire the…
Did a wonderful job on my rental home. The carpet was filthy.
Mason was awesome, knew what he was doing and did it. gave us a deal on the price. left the house as clean as when he arrived. Too bad competitors, this is our new go to for carpet and rug cleaning!
This company is phenomenal. Immediately responsive even at odd hours. I’ve had carpets cleaned with other companies and once they dry they look the same…see picture below of what my 6 year old carpet looks like once Austin was finished working magic. This is a carpet in a kids playroom. Not a spill or stain left on…
I have a large lab that had diarrhea and decided the best place to go while we were out of the house. House was in our Babies room and it was a big mess and we called out steam master cleaning and they got us fixed up with a really solid cleaning and de-staining and the carpet looks brand new and we are very happy.…
Joshua grymes was very thorough when cleaning my carpet much recommend very courtesy
Josh did a wonderful job with the pet stain removal and carpet cleaning! Quick and thorough service!! A+++
Great and thorough job! Josh Araujo and Jose did an amazing job. Courteous and professional! Will recommend you guys in the future !
Oh, the trials and tribulations of the infamous cleaning of the carpets. This dreary task usually leaves you feeling empty and alone. But on this day, nay, I say, nay. Steam Masters Cleaing sent their Harold of Carpets, task to eliminate past misfortunes and undesirables of elder chaweenie misconduct. Lord Bradley…
Technician did a fine job; however beware hidden add on charges (waste disposal fee over $40). $99 special turned into a total of $158 with extra fees.
Bradley came to the rescue for us at the last minute and highly recommend.
Damian did an amazing job on my carpet change them drastically as well as made it smell 3 times better then what it did before he came
Josh A did an amazing job! He explained everything very well, was professional. The results were much better than we actually expected. Thank you so much Josh!
Joshua Rodriguez our service tech did an outstanding job on our floors. We have a large commercial business and had multiple large stains and heavy traffic areas that look great now.
Josh R. Cleaned my carpet today which had been abused by previous renters and their dog. The service was quick and extremely effective. The carpet looks much better and smells WAY better. Give this man a raise!
Devyn and Fernando did a great job at a short notice. Will recommend them 👍🏼
Just had my home carpet cleaned with Steam Master Cleaning and they did an awesome job. Manny’s work was amazing. 10/10 recommended. He was great to work with, super detailed, and efficient with his work. I’ve had our carpet cleaned before but this was by far the best I’ve seen. Big thanks to the team for the stellar job.
Josh G. was amazing. He did such a good job I wanted to cry and give him a hug. He was very thorough, and he took his job like he enjoyed what he did. It was done in a timely manner to my standards n I just love the way my couch and carpet looks new all over again. Thank you again Josh‼️‼️
Joshua Rodriguez was incredibly diligent and compassionate he somehow managed to tackle years old stain our house is spotless we couldn’t be more grateful for a job well done
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 162 | $170–$390 |
| Pet stain & odor removal | 92 | $203–$385 |
| Upholstery cleaning | 70 | $196–$359 |
| Carpet cleaning | 69 | $170–$429 |
| General carpet cleaning | 62 | $170–$359 |
| Area rug cleaning | 42 | $164–$359 |
| Grout cleaning | 12 | — |
| Flooring | 12 | — |
