How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%5+0.4Craft & service penalty96−0.4Momentum penalty80−2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORESteam Master Cleaning
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 1,038 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Steam Master Cleaning for 8 kinds of job.
Steam Master Cleaning for general carpet cleaning
Clear ✕All 62 Google reviews tagged “General carpet cleaning” · showing 20
Very professional. Very kind and efficient. Made sure the carpets were clean, fresh, and looking new again. Big thank you to Jose Perez for his great services! I'll for sure be scheduling another cleaning when needed, with Steam Master Cleaning.
I’m extremely pleased with the service I received. My carpet had gotten wet, and although the carpet itself dried, the padding underneath retained a musty, moldy smell that I was concerned would not go away. The team thoroughly treated and cleaned the carpet, neutralized the odor, and completely eliminated the moldy…
Jacob was great. He came in, did a thorough assessment, broke down all the available options for cleaning with several tiered levels of depth of cleaning. He was very knowledgeable, kind, compassionate to our budget. Jacob did ann excellent job cleaning our six different carpeted areas! We would definitely…
Juan Acosta did great work on a carpet cleaning! He was patient, great at communicating when I miss understood the process and offered solutions to problems. I’ll ask for Juan Acosta every time I need a job well done. We were charged $320 for a loft, a movie room, and stairs. I’ve attached before and after pictures…
Oh, the trials and tribulations of the infamous cleaning of the carpets. This dreary task usually leaves you feeling empty and alone. But on this day, nay, I say, nay. Steam Masters Cleaing sent their Harold of Carpets, task to eliminate past misfortunes and undesirables of elder chaweenie misconduct. Lord Bradley…
Joshua Rodriguez our service tech did an outstanding job on our floors. We have a large commercial business and had multiple large stains and heavy traffic areas that look great now.
Josh R. Cleaned my carpet today which had been abused by previous renters and their dog. The service was quick and extremely effective. The carpet looks much better and smells WAY better. Give this man a raise!
Fernando provides excellent service, he was really straightforward and honest about the whole process
Just had my home carpet cleaned with Steam Master Cleaning and they did an awesome job. Manny’s work was amazing. 10/10 recommended. He was great to work with, super detailed, and efficient with his work. I’ve had our carpet cleaned before but this was by far the best I’ve seen. Big thanks to the team for the stellar job.
Joshua Rodriguez was incredibly diligent and compassionate he somehow managed to tackle years old stain our house is spotless we couldn’t be more grateful for a job well done
Devyn, Drake and team were great! Walked me through the entire process thoroughly and were super respectful and quick.
With 3 small kids and a lenient wife, needless to say the carpets were beyond repair, or so I thought. While I was pricing how much carpet replacement was , my wife was reading the reviews from this place. She said “ honey can we just try them out , if I doesn’t work out I’ll just have my brother replace the…
First time using Steam Master Cleaning and I could not be more impressed. Other carpet cleaners I've used were in and out, careless with my walls and furniture, and unprofessional. My technicians Adam and Mason took their time and kept me involved from start to finish. They setup corner gaurds and placed my couch…
Tim did an awesome job on our carpets. We had to get them professionally steamed/cleaned per our move-out instructions, and he made the whole thing super easy. He showed up on time, explained what he was doing, and you could actually see the difference right away, stains and traffic areas looked way better and the…
Got on google & searched up the nearest carpet cleaning service & found Steam Master Cleaning and Restoration …. Gave them a call, got a quote & let them do service!! & I am a FIRST time customer with them and WOW! I am impressed with the work that was done by Tim Dahlke . Thank you for doing such an amazing job!…
I have used Steam Master twice and the service / results have been consistently excellent! Austin was very knowledgeable, honest, worked quickly, and restored our carpet like new. I will certainly use them for any cleaning needs in the future.
Had a great experience, they were able to come in quickly. Terrelll was super helpful, very professional and great at explaining their services. Would recommend.
I hired Steam Master Cleaning to clean all the carpets of a 4-bedroom house I rented for two years. There was a LOT of carpet - every room in the house besides the kitchen and bathrooms had brand new carpet installed right before I moved in two years ago and I really want my deposit back so I needed the place to…
I accidentally poured nail polish on my carpet and called steam master and they were able to come that same day. Shane came and was very professional and friendly. The price was very reasonable. And he did such a wonderful job. We ended up cleaning more rooms than we originally planned and he was able to accommodate…
We just had our carpets cleaned by Steam Master Cleaning & Restoration for the first time. Our technician was Phil, and he was excellent - knowledgeable, thorough, and personable. I would definitely use the company again and request Phil. Thanks!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 162 | $170–$390 |
| Pet stain & odor removal | 92 | $203–$385 |
| Upholstery cleaning | 70 | $196–$359 |
| Carpet cleaning | 69 | $170–$429 |
| General carpet cleaning | 62 | $170–$359 |
| Area rug cleaning | 42 | $164–$359 |
| Grout cleaning | 12 | — |
| Flooring | 12 | — |
