How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%5+0.4Craft & service penalty96−0.4Momentum penalty80−2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORESteam Master Cleaning
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 1,038 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Steam Master Cleaning for 8 kinds of job.
Steam Master Cleaning for pet stain & odor removal
Clear ✕All 92 Google reviews tagged “Pet stain & odor removal” · showing 20
Great and prompt service from Jose. My couch and recliner are looking and smelling like new
Mason was very professional, friendly and honest about our situation. He did a great job and our carpet looks great!
Joshua.R he did an awesome job. What a difference I purchased this couch that was dog pee, and dog smell infested and I did not think it would come out. He was able to get it all out and make it smell really good.. Josh is well knowledgeable and very kind I would recommend him.
Very professional. Very kind and efficient. Made sure the carpets were clean, fresh, and looking new again. Big thank you to Jose Perez for his great services! I'll for sure be scheduling another cleaning when needed, with Steam Master Cleaning.
Great job done by Andrew and Jesus. They inspected the 4 pieces of upholstered furniture I wanted to clean (sectional sofa, love seat, armchair, bench) and then proposed two price points and explained the treatments that would be included in each. They were very easy to work with and courteous, and my furniture looks great. Would hire again!
I had Steam Master clean two bedroom carpets (high end carpet) and one wool rug 9x11. We had pet stains from a sick fog and they had been freshly cleaned up. First, they would not give a price estimate until they’re came out. It was $890 for 2 bedrroms and a rug! I cut out a few extraneous things and lowered the…
Steam masters cleaning did a wonderful job. The technician showed on time was friendly and knowledgeable. I was about to replace the whole carpet but now it looks brand new.
Jacob was great. He came in, did a thorough assessment, broke down all the available options for cleaning with several tiered levels of depth of cleaning. He was very knowledgeable, kind, compassionate to our budget. Jacob did ann excellent job cleaning our six different carpeted areas! We would definitely…
Josh A did an amazing job on my couch and ottoman. I had multiple stains that I couldn't get out myself, and he was able to get them out for me! I also got a deodorizing treatment and was shocked at how much cleaner it all smelled. Clearly I had gone nose blind. I really appreciate how this business sent the…
Andrew and Juan were the perfect team and knowledgeable. Andrew was honest and upfront about all services and courteous to my home. The work was completed in a timely manner and very detailed. I would highly recommend these two gentlemen for services in future households!
From the time I called until they left, I really appreciated their services. Josh G, our service tech was amazing. He listened to what I needed, gave his recommendations and helped me pick out the best cleaning option. I really appreciated the great professional customer service! Besides that, my carpet came out…
This company is phenomenal. Immediately responsive even at odd hours. I’ve had carpets cleaned with other companies and once they dry they look the same…see picture below of what my 6 year old carpet looks like once Austin was finished working magic. This is a carpet in a kids playroom. Not a spill or stain left on…
Andrew did an amazing job cleaning my carpet after my dog had an accident! He worked efficiently and was very knowledgeable, i’d definitely recommend!
Joshua grymes was very thorough when cleaning my carpet much recommend very courtesy
Josh did a wonderful job with the pet stain removal and carpet cleaning! Quick and thorough service!! A+++
Oh, the trials and tribulations of the infamous cleaning of the carpets. This dreary task usually leaves you feeling empty and alone. But on this day, nay, I say, nay. Steam Masters Cleaing sent their Harold of Carpets, task to eliminate past misfortunes and undesirables of elder chaweenie misconduct. Lord Bradley…
Josh A did an amazing job! He explained everything very well, was professional. The results were much better than we actually expected. Thank you so much Josh!
We had such a great experience with Steam Master Cleaners! Drake and his teammate were incredibly professional, kind, and easy to work with from start to finish. They went above and beyond to work within our budget and gave us the most treatment possible delivering amazing results. Our carpets look and smell so…
Josh R. Cleaned my carpet today which had been abused by previous renters and their dog. The service was quick and extremely effective. The carpet looks much better and smells WAY better. Give this man a raise!
Fernando provides excellent service, he was really straightforward and honest about the whole process
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 162 | $170–$390 |
| Pet stain & odor removal | 92 | $203–$385 |
| Upholstery cleaning | 70 | $196–$359 |
| Carpet cleaning | 69 | $170–$429 |
| General carpet cleaning | 62 | $170–$359 |
| Area rug cleaning | 42 | $164–$359 |
| Grout cleaning | 12 | — |
| Flooring | 12 | — |
