How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%5+0.4Craft & service penalty96−0.4Momentum penalty80−2Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORESteam Master Cleaning
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.9★ from 1,038 Google reviews
Report card
Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Steam Master Cleaning for 8 kinds of job.
Steam Master Cleaning for upholstery cleaning
Clear ✕All 70 Google reviews tagged “Upholstery cleaning” · showing 40
Austin did a very thorough job. Our upholstered furniture looks brand new. The carpet in the one room we had cleaned looks great . We are very pleased!
Great job done by Andrew and Jesus. They inspected the 4 pieces of upholstered furniture I wanted to clean (sectional sofa, love seat, armchair, bench) and then proposed two price points and explained the treatments that would be included in each. They were very easy to work with and courteous, and my furniture looks great. Would hire again!
Josh A did an amazing job on my couch and ottoman. I had multiple stains that I couldn't get out myself, and he was able to get them out for me! I also got a deodorizing treatment and was shocked at how much cleaner it all smelled. Clearly I had gone nose blind. I really appreciate how this business sent the…
Jose was very friendly, and he did a great job. We were worried about some stains on our couch, and he was able to remove all of them and it looks good-as-new. We were very happy with his service!
Steam Masters has the most amazing employees. Devyn was super polite and respectful during my appointment. His work was impressive. Happy customer.
My sofa and two chairs were soaked with water and left with water stains all over them. Josh admitted that the nozzle on the hose was broken and was putting out way too much water, but he continued to do it without my permission when I didn’t even know what was happening. There was water everywhere in my living…
Devyn did a great job cleaning my couch! He was very thorough with the clean and was very nice! I would recommend
Great and thorough job! Josh Araujo and Jose did an amazing job. Courteous and professional! Will recommend you guys in the future !
Josh A did an amazing job! He explained everything very well, was professional. The results were much better than we actually expected. Thank you so much Josh!
Hank did a great job with cleaning my upholstered linen sofas. He was on time, professional and knowledgable. Highly recommend!
Josh G. was amazing. He did such a good job I wanted to cry and give him a hug. He was very thorough, and he took his job like he enjoyed what he did. It was done in a timely manner to my standards n I just love the way my couch and carpet looks new all over again. Thank you again Josh‼️‼️
To be honest, I was hesitant and a little put off because Steam Master wouldn’t give me a quote over the phone. However, I decided to move forward because of their positive reviews and reputation for removing stubborn carpet stains. Jose came out and gave me a detailed consultation and fair quote, and I cannot say…
Bradley was very knowledgeable about the service and products he was using to clean the furniture. He gave me a quote on my ceramic tile flooring. Customer service was excellent.
Bradley came and did our couch today. It looks like a brand new couch. It was very dirty very old and it looks excellent now. Super happy with the service and the price.
Josh and Fernando were great on time and very friendly I would recommend y'all request these men when getting your furniture cleaned
Easy to schedule. Arrived on time. Informative techs. Took the time to clean couch with pet stains. Will hire again.
Steam Master is #1 in the ATX area for a reason! Long story short, I have a beloved cat that is getting older and he had an accident on our new couch. After trying to take care of it myself with a myriad of cleaners and nothing was working, I contacted Steam Master. Manny was the first employee to come out, give a…
Today I had the pleasure of having Tim Dahlke from Steam Master Cleaning and Restoration vacuum, clean and protect my carpeting throughout my home. He was punctual, professional and did an outstanding job. I would highly recommend his service and the company he works for.
Tim with Steam Master really took great care of us. He worked and worked until he got this chair clean and looking new again. Tim was super easy to work with. We will definitely use Steam Master again next time.
I called on Friday, and they were able to schedule a visit to quote the job the next day. I needed upholstery cleaning on my sectional couch and 3 rooms of carpet cleaning. Bradley arrived around 1:30 for my 12-5 time slot, and he was very knowledgable. He explained the process steps needed to get the proper…
Austin did an outstanding job cleaning our couch and carpet. He was very knowledgeable and offered suggestions on additional services to enhance the cleaning experience.
Our tech, Austin, arrived ontime, explained all the options and answered our questions. He did an amazing job cleaning our sectional and exceeded our expectations! I highly recommend Austin at Steam Master!
Tim was very thorough and detailed in making sure my carpets and furniture were properly cleaned!
Ed and Matt came right on the front end of my time window and they were absolutely fantastic. The communication from Steam Master Cleaning in general leading up to my appointment was also great. They were so respectful of my space, they were quick, efficient, and above all else my couch looks AMAZING. 10/10 would hire them back again.
I had a great experience with Steam Master Cleaning, I needed a couch restored back to life after it was covered in dog hair from the previous owner and had got rained on after we picked it up. Paul and Lang came out and did a great job on making the couch look brand new again and were nice people!
Wow!!! I think I have a brand new couch! Joe is the very best! He was so friendly , courteous, knowledgeable and skilled at what he does! Next month I will schedule a couple of area rugs to be cleaned and I will ask specifically for Joe. You’ll think you have new furniture and carpet when he gets done!
I was ready to get rid of my sectional. But decided to have it professionally cleaned as a last ditch effort! I’m glad I did. Mason was very knowledgeable, kind and friendly. He was honest about the best treatment and services for my couch. I didn’t feel scammed or pushed. I felt listened to and respected as a customer! Great service!
I had a great experience with this cleaning company! They were able to come out the same day to clean my couch, and Brandon did an excellent job. He was very professional, friendly, and made sure my couch got the proper care it needed. He even took the time to explain the preventative treatment options to help keep…
Fernando Rivera came and cleaned all of my carpets and couches. He was great! It took a really long time but he didn’t rush, instead took great care to make sure it was all done right. He was professional and thorough and I could not be happier with the result. I highly recommend Steam Master and Fernando specifically.
I would give 1000% stars if I could! Tim and Fernando were prompt, friendly, affordable, hard working! I honestly thought they were the owners since their attention to detail and professionalism was so great. I would do business with this company again for sure! If your floors or couches need some TLC call NOW!!!
Tim and Jose did a great thorough job on everything we called SteamMasters for plus some added on services we needed. Both very professional. I recommend using them for all their services.
They are the best service I have used for carpets and sofas!! Worth every penny
Daniel and Matthew were so helpful and nice. they came in and inspected our sofa and gave us different cleaning options with their recommendations. our sofa turned out like it’s brand new and we’re in and out within 30 mins. super fast! also very affordable. i’d recommend this company and request these guys!
Mason just finished cleaning my couch and I am so happy with the work he did. He was friendly, efficient, and the couch looks so much better. I’d recommend Mason and Steam Master Cleaning.
Tom and Paul left my sectional looking like new! They were able to remove all stains and pet odors. Very efficient!
This is our 3rd time using this company and every time they're great! Kyle worked really hard to get all the kids stains from our white couch and made it look like new!
We have a white couch and large matching chair that had gotten very dirty over the last year. Phil and his trainee did a wonderful job in fact it really looks brand new. I want to tell you what a great Customer Service team you have in those two. They we professional, courteous and my sister and I were very…
Phil and Hunter were great! Will use again.
Great service and.friendly cleaner. Would recommend to anyone who needs this service
Shane was amazing! He did a great job on our outdoor furniture.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 162 | $170–$390 |
| Pet stain & odor removal | 92 | $203–$385 |
| Upholstery cleaning | 70 | $196–$359 |
| Carpet cleaning | 69 | $170–$429 |
| General carpet cleaning | 62 | $170–$359 |
| Area rug cleaning | 42 | $164–$359 |
| Grout cleaning | 12 | — |
| Flooring | 12 | — |
