Michael Azzam14 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleStephanie was a consummate professional and very easy to work with.
Stephanie McFearin-Sonego Realtor
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%56+4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#47 of 66 real estate investorsPosition by Experts Score among all companies we track in this category. · better than 29%
4.9 ★★★★★ 186 Google reviews · 19 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
95%reviews answered by the owner
Nov 2026latest review
Stephanie McFearin-Sonego Realtor at a glance
Google reviewers rate this real estate agent 4.9 out of 5 based on 186 reviews, with the owner responding to 95 percent of them. Clients frequently cite strong communication, responsiveness, and professionalism during buying and selling transactions, noting that the agent explains processes clearly and manages details effectively. One common criticism involves a lack of attention to specific client qualifications and preferences, with one reviewer alleging that the agent blocked them after a deal fell through.
- Google rating: 4.9 out of 5 from 186 reviews (98% five-star).
- Reviews on this page: 186 Google reviews (164 with written comments, 2 with photos).
- Owner responses: the business replied to 95% of reviews.
- Most recent review: November 2, 2026.
- Service: Real Estate Investor serving Parma, Ohio.
Data from Google, last updated November 12, 2026.
Score profile vs other real estate investors
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stephanie McFearin-Sonego Realtor: 95/100 on this factor. Category median: 99.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stephanie McFearin-Sonego Realtor: 96/100 on this factor. Category median: 98.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stephanie McFearin-Sonego Realtor: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stephanie McFearin-Sonego Realtor: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stephanie McFearin-Sonego Realtor: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stephanie McFearin-Sonego Realtor: 56/100 on this factor. Category median: 56.C
56
Bar = this company · dark tick = category median.
Star ratings
186 Google reviews we collected
- 5 stars18298%
- 4 stars21%
- 3 stars00%
- 2 stars00%
- 1 star21%
Praise vs complaints
Phrases our text analysis found in 164 written reviews
- Praise28098%
- Complaints62%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude8128%
- Would recommend6021%
- Communication5921%
- Speed & response4516%
- Quality & results259%
- Honesty & trust114%
- Price & value52%
What customers talk about
We read 164 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Stephanie was a consummate professional and very easy to work with.”
“We truly appreciate all her help and would highly recommend her to anyone looking to buy or sell a home!”
“…er time and for the everything I learned, but I would absolutely not recommend her based on my experience, especially if you are a client that doesn’t…”
“As a lender, having a Realtor partner who is just as committed to communication and making the process as smooth as possible makes all the difference.”
“She was professional, responsive, and communicated exceptionally well throughout the entire transaction.”
“I had an amazing experience working with Stephanie.”
“She's knowledgeable, proactive, and genuinely cares about the people she works with.”
“…ontacts that will come out and do the work on short notice and at a reasonable price.…”
People customers mention
- Estate 4 reviews
- Agent 4 reviews
- Cleveland 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I had the pleasure of working with Stephanie on a recent closing, and I can't say enough good things about her! She truly goes above and beyond for her clients and makes sure they feel supported every step of the way. She's knowledgeable, proactive, and genuinely cares about the people she works with. As a lender,…
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Stephanie is the best decision you can make. She is super friendly with positive energy. You will feel supported because she is communicative and a problem solver. Do not hesitate to put her on your home team!
Chasey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We couldn’t have asked for a better realtor! She helped us through both buying our new home and selling our old one, and she was patient and supportive every step of the way. She never rushed us or made us feel pressured. Instead, she took the time to explain everything, answer our questions, and guide us through…
Alex-icloud2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
It was a pleasure working with Stephanie. She’s hard working and a very knowledgeable realtor. I’ve worked with many in the past, She’s one of the best. I would recommend her!
Jaime2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I highly recommend Stephanie! Working with her is like working with an old friend. She is easy to talk to and answers her phone! Thank you for a great transaction Stephanie!
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Working with Stephanie was an absolute pleasure! She was professional, responsive, and communicated exceptionally well throughout the entire transaction. She represented the buyer with integrity, kept everything moving smoothly, and helped make for a seamless closing. I truly appreciated her teamwork and would gladly work with her again!
Photos
Customer reviews
4.9 ★★★★★ 186 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Heather Weddle1 reviewTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had the pleasure of working with Stephanie on a recent closing, and I can't say enough good things about her! She truly goes above and beyond for her clients and makes sure they feel supported every step of the way. She's knowledgeable, proactive, and genuinely cares about the people she works with. As a lender, having a Realtor partner who is just as committed to communication and making the process as smooth as possible makes all the difference. I absolutely loved working with Stephanie and look forward to many more successful closings together! Highly recommend! ⭐️⭐️⭐️⭐️⭐️
Jennifer Wan3 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleStephanie is the best decision you can make. She is super friendly with positive energy. You will feel supported because she is communicative and a problem solver. Do not hesitate to put her on your home team!
Chasey Luthy2 reviewsTotal number of Google reviews Chasey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe couldn’t have asked for a better realtor! She helped us through both buying our new home and selling our old one, and she was patient and supportive every step of the way. She never rushed us or made us feel pressured. Instead, she took the time to explain everything, answer our questions, and guide us through the entire process step by step. Buying and selling a house can feel overwhelming, but she made the experience so much easier and less stressful. We truly appreciate all her help and would highly recommend her to anyone looking to buy or sell a home!
- Ease of reaching staff: Very easy
Alex-icloud Maiola2 reviewsTotal number of Google reviews Alex-icloud has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIt was a pleasure working with Stephanie. She’s hard working and a very knowledgeable realtor. I’ve worked with many in the past, She’s one of the best. I would recommend her!
- Ease of reaching staff: Very easy
Jaime Zack2 reviewsTotal number of Google reviews Jaime has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI highly recommend Stephanie! Working with her is like working with an old friend. She is easy to talk to and answers her phone! Thank you for a great transaction Stephanie!
- Ease of reaching staff: Very easy
Rachel Ketring4 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWorking with Stephanie was an absolute pleasure! She was professional, responsive, and communicated exceptionally well throughout the entire transaction. She represented the buyer with integrity, kept everything moving smoothly, and helped make for a seamless closing. I truly appreciated her teamwork and would gladly work with her again!
Curt Turoff1 reviewTotal number of Google reviews Curt has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had the pleasure of working with Stephanie on a recent transaction and she was outstanding from start to finish. Her communication was excellent and she stayed on top of every detail. She always put her clients needs first. I would highly recommend her.
Nick9 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAs a home buyer, and specifically a first time homeowner, I cannot recommend Stephanie highly enough! She made the entire process fun, easy, and incredibly smooth. Being first time buyers, we had a lot of questions. Stephanie was super thoughtful, knowledgeable, and patient, and always made us feel like we asked good questions. Her communication with and commitment to her clients are second to none! If you're looking for a realtor, you can stop here!
Response from the owner · 3 months ago
Hi Nick and Katy, thank you so much for your incredibly kind words! ❤️ It really means the world to me that you both trusted me to help guide you through such an exciting milestone. Watching you both become first time homeowners and helping you find your perfect home in Madison, Ohio is such a rewarding experience. I am so glad I can make the process feel smooth, fun and less overwhelming. There are never “too many questions” when you’re buying your first home, and I’m always happy to make sure my client’s feel informed and confident every step of the way. Thank you for allowing me to be part of your journey. It was truly an honor. I’ll always be here for you, your family, friends, or anyone you know who needs a trusted realtor in the future.
Katy Wade5 reviewsTotal number of Google reviews Katy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleStephanie is the best! She cares so much about her clients and you can tell she loves what she does! Buying a house can be stressful but Stephanie made the process so easy and enjoyable! She is so knowledgeable and I recommend her to anyone looking for a house! Thanks to her I got my dream home!
Response from the owner · 3 months ago
Hi Katy! Thank you so much for incredibly kind words! ❤️🏠 It was truly an honor to help you and Nick purchase your very first home in Madison, Ohio. From navigating multiple offers to getting through inspections and making sure we made it to the closing table, I loved being part of your journey. Seeing your dream of homeownership becomes a reality – and sharing in those happy tears on closing day - is exactly why I love what I do. thank you for trusting me to be a Realtor, and I wish you both so many wonderful memories in your new home! 🏡
Business details
- Phone: (440) 554-7712
- Website: stephaniesonego.exprealty.com
- Service area: Parma, OH