Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
Google reviewers rate the Stephens County Humane Society 4.5 out of 5 based on 302 reviews, frequently praising the staff for their professionalism, kindness, and clean facilities. Positive feedback highlights affordable spay and neuter services, successful adoptions, and the organization's no-kill policy. However, critical reviews describe rude interactions with management, inadequate home checks for fosters, and instances of animal deaths or lost pets following adoption.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
303 Google reviews we collected
Phrases our text analysis found in 176 written reviews
How often each topic comes up in the written reviews
We read 176 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very polite even though I got there rgt at closing time!”
“I wouldnt recommend this place to anyone they are neglectful and unprofessional when it comes to the care of the animals I was a foster not once did…”
“I highly recommend this place and its a no kill shelter”
“I would recommend any other shelter than this so called "rescue shelter".”
“Great folks doing great work to take care of cats and dogs here in Stephens County.”
“I looked for months to find the kind of dog we were looking for that was in our price range and they were even having a discount day when we adopted her!”
“Their adoption fees are extremely high and they didn't care at all that I had a disability.”
“went back the next day and adopted the other 2 kittens.”
“…t a blood sample the way those mornos were and they let me know right up front if i dont spay my dog in two weeks they where keeping my adption fee an…”
“I had already explained my work schedule.”
praise complaint · found by our text analysis, Google review wording unchanged.
Amazing people, super sweet and caring. They take good care of their animals. They gave me my baby Butch and he's probably the sweetest and best dog I've ever had. Come to Bark in the Park on Saturday Oct 3rd!!!
Needing help with dogfood and puppy food. They were out but he said he would "hook me up at the end of the week! Very polite even though I got there rgt at closing time! 😌
Everyone I spoke with here was so helpful and professional. The staff truly loves the animals and I appreciate that they put extra effort into their bios on Facebook. The meet and greet space outside was very comfortable and not overwhelming for my senior prior-shelter dog. I had such a positive experience here, and…
Awesome place. We’ve went to the for years now. Recently we found a kitten in our yard who was very sick and they took her right in and are gonna work on getting her better. 💜 the staff is amazing as well.
Really good people, very caring about there furry friends, I adopted the best dog ive ever had a few years ago. I highly recommend this place and its a no kill shelter
Had both my dogs fixed during the mobile station was there. The people were very caring and took great care of my furbabies.
4.5 ★★★★★ 302 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Amazing people, super sweet and caring. They take good care of their animals. They gave me my baby Butch and he's probably the sweetest and best dog I've ever had. Come to Bark in the Park on Saturday Oct 3rd!!!
Thorough and educated staff!! Highly recommend!
Always very respectful and informative. Place is always clean Staff is amazing
Needing help with dogfood and puppy food. They were out but he said he would "hook me up at the end of the week! Very polite even though I got there rgt at closing time! 😌
Everyone I spoke with here was so helpful and professional. The staff truly loves the animals and I appreciate that they put extra effort into their bios on Facebook. The meet and greet space outside was very comfortable and not overwhelming for my senior prior-shelter dog. I had such a positive experience here, and our sweet girl we adopted has adjusted beautifully.
Awesome place. We’ve went to the for years now. Recently we found a kitten in our yard who was very sick and they took her right in and are gonna work on getting her better. 💜 the staff is amazing as well.
Really good people, very caring about there furry friends, I adopted the best dog ive ever had a few years ago. I highly recommend this place and its a no kill shelter
Had both my dogs fixed during the mobile station was there. The people were very caring and took great care of my furbabies.
Thank you for spaying/neutering your animals to avoid unintended litters! And thanks for the 5 star review!
Had our male cat neutered through the humane society for very inexpensive. Everything went well and the cat is healthy.
I wouldnt recommend this place to anyone they are neglectful and unprofessional when it comes to the care of the animals I was a foster not once did they check to see where I lived ect they let anyone foster and adopt out to anyone without doing a physical home check they also treat thier fosters very poorly theres alot of favoritism several other people will tell you this shelter isnt a good one I suggest going somewhere else this kelly Nelson and Nancy very rude and unprofessional
Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
