Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts

Experts Reviews · Company report
Sterling Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%93+22.5Value 14%96+13.6Replies to reviews 7%74+5.2Craft & service penalty83−1.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Sterling Electric

Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #88Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 142 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sterling Electric is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sterling Electric is better than 93% of electricians.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sterling Electric is better than 83% of electricians.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sterling Electric is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sterling Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sterling Electric is better than 74% of electricians.B
74

Reviews for your job

Customers hired Sterling Electric for 8 kinds of job.

Sterling Electric for electrical outlet & switch relocation

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Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$224–$807
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch relocation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#74 / 102
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Electrical outlet & switch relocation”

Chad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I really like the service and the way they work through what's the best option for us. They also think how things will work for us down the road and prepare us for that.

Paid $3,500–4,000Reasonable priceRemodelingGround wire installationElectrical wiring installation
AdamLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These guys did a great job. Made extra effort to keep wire routing as clean as possible. Their work looks like it was original to the house.

Electrical wiring installationLight fixture installationElectrical outlet & switch relocation
Jackie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I've used Sterling Electric for several jobs over the last few years. They are extremely knowledgeable and work efficiently. Repairs included removing knob and tub wiring, replacing light fixtures, wiring repairs after a storm took out two rooms of a house, switch and outlet replacements, etc. I couldn't ask for…

Paid $2,000+Reasonable priceElectrical wiring installationLight fixture installationElectrical outlet & switch relocation
Lonnie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I’ve used them for a couple years now and they are by far one of the best.

Reasonable priceElectrical wiring installationLight fixture installationLight fixture repair
Karah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We are so happy with the work done by Sterling Electric. The work was both affordable and completed quicker than I expected. The electrician was very personable. We will not hesitate to contact them for any future electrical needs.

RemodelingElectrical wiring installationElectrical outlet & switch relocation
Ruth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent work! Have used twice now with no complaints.

Electrical outlet & switch installationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
NicolaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jim was on time (actually a little early), professional, courteous, and responsive to my requests. He even completed a couple of extra tasks that I "added on" while he was here for the scheduled service. I recently relocated to Fort Wayne, and this is the 2nd time I've used Sterling for electrical work in my home. I highly recommend them!

Electrical wiring repairLight fixture installationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Professionalism
LeeLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Allen did a bang up job! Very pleased and would recommend highly!

Light fixture installationOutdoor lighting installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality

Price

$415-13% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 63%Overpriced 3%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Light fixture installation22$196–$811
Electrical wiring installation18$410–$1.7k
Electrical outlet & switch repair17$114–$415
Electrical outlet & switch installation16$248–$958
Electrical panel repair9$209–$888
Electrical panel replacement or upgrading9$1.9k–$4.3k
General repairs8$93–$415
Electrical outlet & switch relocation8$224–$807

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