Experts Reviews · Company report
Sterling Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%93+22.5Value 14%96+13.6Replies to reviews 7%74+5.2Craft & service penalty83−1.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Sterling Electric

Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #88Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 142 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sterling Electric is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sterling Electric is better than 93% of electricians.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sterling Electric is better than 83% of electricians.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sterling Electric is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sterling Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sterling Electric is better than 74% of electricians.B
74

Reviews for your job

Customers hired Sterling Electric for 8 kinds of job.

Sterling Electric for electrical outlet & switch repair

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Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#70 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Electrical outlet & switch repair”

craig3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great company for professional electrical work. I fit about as many odd jobs around the house as I could think of and George got it all knocked out in a day. This was my 3rd time choosing Sterling Electric and I will be turning to them again for any future electric work I need done. A wonderful local company to…

Customer photo from craig's reviewCustomer photo from craig's reviewCustomer photo from craig's reviewCustomer photo from craig's review
Reasonable priceLight fixture installationGeneral repairsElectrical outlet & switch repair
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jim arrived soon after my initial call. He immediately got to work tracking down what turned out to be a tricky problem. He got it repaired quickly. We are really glad that we called Sterling Electric.

Paid $200–400Great priceElectrical outlet & switch repair
Darlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

On time. Very efficient service..replaced three switches, replaced light fixture and fixed two other fixtures in an hour.

Paid $200–400Great priceLight fixture installationElectrical outlet & switch repair
Allison9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Quick and great service! Would recommend for any electric work.

Electrical outlet & switch repair
scott12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very knowledgeable, great price to fix the issue and repaired other issues. Would highly recommend to call first.

Paid $200–400Great priceLight fixture repairElectrical outlet & switch repairService not listed
Jackie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I've used Sterling Electric for several jobs over the last few years. They are extremely knowledgeable and work efficiently. Repairs included removing knob and tub wiring, replacing light fixtures, wiring repairs after a storm took out two rooms of a house, switch and outlet replacements, etc. I couldn't ask for…

Paid $2,000+Reasonable priceElectrical wiring installationLight fixture installationElectrical outlet & switch relocation
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

George was so kind and professional. Will definitely use Sterling Electric in the future.

Paid $200–400Reasonable priceElectrical outlet & switch repair
Drew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sterling Electric is an outstanding company. They are affordable, reliable, and deliver excellent workmanship. From start to finish, they took the time to listen to our ideas, talk through each project, and make sure everything was done right. Jim runs a first-class operation, and it really shows in the quality of…

Great priceRemodelingLight fixture installationElectrical outlet & switch repair
Karah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We are so happy with the work done by Sterling Electric. The work was both affordable and completed quicker than I expected. The electrician was very personable. We will not hesitate to contact them for any future electrical needs.

RemodelingElectrical wiring installationElectrical outlet & switch relocation
Sharon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jim did an amazing job! He was on time, friendly , professional and honest. I would use Sterling Electric again.

Electrical outlet & switch repairElectrical panel repair+ Punctuality+ Quality+ Value
MollyLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I'm impressed! Called several places with so many issues. I called Sterling and 45 minutes after ending our call he was at the house and within an hour had everything working. Very professional, knowledgeable and the service fee is the best you'll find in this area. Thank you so much for taking our situation seriously and getting things done!

Electrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
DanaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We tried changing a couple of outlets in our home and something went bad. Our light fixtures were flickering in a particular area of our home, which worried us because it could potentially be a precursor for a fire. We texted Sterling at 9:30 on a Friday night. (To our dismay, most electricians didn't offer after…

Electrical outlet & switch installationElectrical outlet & switch repairService not listed+ Responsiveness+ Punctuality+ Quality
SteveLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jim (the owner) actually performed the repair of an inoperative circuit at my house today. He diagnosed the problem very quickly and had repaired the problem within an hour. Professional, knowledgeable and reasonable. Based on my experience I highly recommend Sterling.

Electrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sterling has worked with us numerous times and has never failed to impress as to their professionalism, punctuality and ability to solve the problem!

General constructionRemodelingLight fixture installation+ Responsiveness+ Punctuality+ Quality
Mchelle14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sterling Electric did an awesome job. Very professional. Both techs that worked on my problem were very nice, friendly and knowledgeable. I will use them again.

Electrical outlet & switch repair+ Responsiveness+ Professionalism
LeeLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Allen did a bang up job! Very pleased and would recommend highly!

Light fixture installationOutdoor lighting installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
KarenLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Light fixture installationElectrical outlet & switch repair+ Responsiveness+ Quality+ Professionalism

Price

$415-13% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 63%Overpriced 3%Not sure 0%

Jobs customers hired them for

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