Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Sterling Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%93+22.5Value 14%96+13.6Replies to reviews 7%74+5.2Craft & service penalty83−1.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Sterling Electric

Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #88Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 142 Google reviews

📞 Call (260) 404-1802Request a call backWebsite ↗

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sterling Electric is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sterling Electric is better than 93% of electricians.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sterling Electric is better than 83% of electricians.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sterling Electric is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sterling Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sterling Electric is better than 74% of electricians.B
74

Reviews for your job

Customers hired Sterling Electric for 8 kinds of job.

Sterling Electric for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$351–$3.2k

All 2 Google reviews tagged “Installation”

MatthewLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

it was great doing business with Sterling Electric. The owner does most of the work. He is very busy but took his time to complete and go over the project with me. He first came and gave me a quote and stuck to the amount he quoted. I would not hesitate to have him do any electrical job at my house! Job well done!

Electrical outlet & switch installationInstallation+ Responsiveness+ Punctuality+ Quality
LeeLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Allen did a bang up job! Very pleased and would recommend highly!

Light fixture installationOutdoor lighting installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality

Price

$415-13% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 63%Overpriced 3%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Light fixture installation22$196–$811
Electrical wiring installation18$410–$1.7k
Electrical outlet & switch repair17$114–$415
Electrical outlet & switch installation16$248–$958
Electrical panel repair9$209–$888
Electrical panel replacement or upgrading9$1.9k–$4.3k
General repairs8$93–$415
Electrical outlet & switch relocation8$224–$807

Compare with

Solutions Electricians Inc logoSolutions Electricians IncExperts Score 99Fort Wayne · 5.00★Three Rivers Electric logoThree Rivers ElectricExperts Score 96Fort Wayne · 4.94★Home Electric logoHome ElectricExperts Score 90Fort Wayne · 4.89★