Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Sterling Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%93+22.5Value 14%96+13.6Replies to reviews 7%74+5.2Craft & service penalty83−1.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Sterling Electric

Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #88Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 142 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sterling Electric is better than 89% of electricians.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sterling Electric is better than 93% of electricians.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sterling Electric is better than 83% of electricians.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sterling Electric is better than 96% of electricians.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sterling Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sterling Electric is better than 74% of electricians.B
74

Reviews for your job

Customers hired Sterling Electric for 8 kinds of job.

Sterling Electric for outdoor lighting installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$992
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor lighting installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#54 / 86
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Outdoor lighting installation”

Chad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I really like the service and the way they work through what's the best option for us. They also think how things will work for us down the road and prepare us for that.

Paid $3,500–4,000Reasonable priceRemodelingGround wire installationElectrical wiring installation
Sadie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Sterling did a great job from start to finish. We were doing a home addition and they were very thorough by asking what all our needs were and by sharing options. Then, they were very prompt to get the work done at a very reasonable price. They were professional and kind and well educated.

Paid $2,000+Great priceElectrical wiring installationLight fixture installationElectrical panel replacement or upgrading
wendy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fantastic service experience and reasonable pricing. Would highly recommend, George did a great job installing our lamppost and motion lights!

Paid $800–1,000Reasonable priceElectrical wiring installationLight fixture installationOutdoor lighting installation
craig3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great company for professional electrical work. I fit about as many odd jobs around the house as I could think of and George got it all knocked out in a day. This was my 3rd time choosing Sterling Electric and I will be turning to them again for any future electric work I need done. A wonderful local company to…

Customer photo from craig's reviewCustomer photo from craig's reviewCustomer photo from craig's reviewCustomer photo from craig's review
Reasonable priceLight fixture installationGeneral repairsElectrical outlet & switch repair
Lonnie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I’ve used them for a couple years now and they are by far one of the best.

Reasonable priceElectrical wiring installationLight fixture installationLight fixture repair
Drew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sterling Electric is an outstanding company. They are affordable, reliable, and deliver excellent workmanship. From start to finish, they took the time to listen to our ideas, talk through each project, and make sure everything was done right. Jim runs a first-class operation, and it really shows in the quality of…

Great priceRemodelingLight fixture installationElectrical outlet & switch repair
LeeLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Allen did a bang up job! Very pleased and would recommend highly!

Light fixture installationOutdoor lighting installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality

Price

$415-13% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 63%Overpriced 3%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Light fixture installation22$196–$811
Electrical wiring installation18$410–$1.7k
Electrical outlet & switch repair17$114–$415
Electrical outlet & switch installation16$248–$958
Electrical panel repair9$209–$888
Electrical panel replacement or upgrading9$1.9k–$4.3k
General repairs8$93–$415
Electrical outlet & switch relocation8$224–$807

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