Auto body shop · Fort Worth, TX · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%71+5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#72 of 123 auto body shopsiPosition by Experts Score among all companies we track in this category. · better than 42%
4.9★★★★★265 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Steve's Automotive Refinish 4.9 out of 5 based on 265 reviews, with the owner responding to 71% of feedback. Customers frequently praise the shop for quick turnaround times, accurate estimates, and clear communication regarding repairs like paint, body work, and tinting. While most highlight professional service and fair pricing compared to dealerships, several low-star reviews criticize high costs for minor damage, refusal to provide detailed quotes without payment, and scheduling difficulties.
Google rating: 4.9 out of 5 from 265 reviews (97% five-star).
Reviews on this page: 265 Google reviews (245 with written comments, 31 with photos).
Owner responses: the business replied to 71% of reviews.
Most recent review: November 3, 2026.
Service: Auto Body Shop serving Fort Worth, Texas.
Data from Google, last updated November 3, 2026.
Score profile vs other auto body shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Steve's Automotive RefinishAuto Body Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Steve's Automotive Refinish: 90/100 on this factor. Category median: 90.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Steve's Automotive Refinish: 78/100 on this factor. Category median: 86.B
78
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Steve's Automotive Refinish: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Steve's Automotive Refinish: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Steve's Automotive Refinish: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Steve's Automotive Refinish: 71/100 on this factor. Category median: 57.B
71
Bar = this company · dark tick = category median.
Star ratings
265 Google reviews we collected
4.9of 5
5 stars25697%
4 stars10%
3 stars10%
2 stars21%
1 star52%
Praise vs complaints
Phrases our text analysis found in 245 written reviews
98%praise
Praise46598%
Complaints102%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price556%
Reasonable444%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results12326%
Would recommend9119%
Price & value7716%
Staff & attitude7215%
Speed & response6313%
Honesty & trust276%
Communication225%
What customers talk about
We read 245 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Steve did an amazing job with restoring my 1979 Chevy chevelle.”
“When I got into a terrible accident, I found myself in a very challenging situation.”
“…me in there busy schedule and wowwwwww my truck looks amazing will recommend my friends and family for dent less repair.…”
“Competitive pricing, responsive, reliable and friendly customer service.”
“I stopped by to get an estimate from this shop for OEM and After Market.”
“He was professional, timely, and easy to work with.”
“The work was completed the same day and the estimate was accurate.”
“Steve is trustworthy and did an excellent job on my Camaro.”
“He answered my questions and I brought him my car to give me an estimate on aligning the passenger door.”
People customers mention
Steven6 reviews
Reed6 reviews
Civic3 reviews
Refinishing3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Steve's Automotive Refinish for 4 kinds of job. Pick one to see what they paid and said.
I called and talked to Steve. He answered my questions and I brought him my car to give me an estimate on aligning the passenger door. The work was completed the same day and the estimate was accurate. Everything costs less than the deductible for my insurance plan. I am pleased and will use him again if needed.
Great priceBody & Trim
LLisaLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Professional and courteous. Great job on fixing our car. Competitive pricing, responsive, reliable and friendly customer service. The best experience we've had for.body repair in the metropollex. Highly recommended!!
Great price
LLindsey2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Steve did an amazing job with restoring my 1979 Chevy chevelle. He was professional, timely, and easy to work with. Would highly recommend!
CCadenLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Steve and his crew did an excellent job replacing both of my driver side doors. Fair prices for quality work and got it done in a reasonable timeframe.
Reasonable priceInstallationBody & Trim
Kkleners2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I needed body work on my 69 chevelle. He said it would be a few months… his crew was so excited they worked day and night and knocked it put in ONE WEEk. And it’s perfect!!
Reasonable priceBody & Trim
SShawnLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Steve and his team are great. My Silverado truck fender got scratched really bad while parked. He fixed the scrapes and repainted it. Looks brand new and at a great price too. I’d come back for any auto paint needs.
I called and talked to Steve. He answered my questions and I brought him my car to give me an estimate on aligning the passenger door. The work was completed the same day and the estimate was accurate. Everything costs less than the deductible for my insurance plan. I am pleased and will use him again if needed.
Price assessment: Great price
Services: Body & Trim
L
Lisa MLocal Guide · 40 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Professional and courteous. Great job on fixing our car. Competitive pricing, responsive, reliable and friendly customer service. The best experience we've had for.body repair in the metropollex. Highly recommended!!
Price assessment: Great price
Response from the owner · 12 hours ago
Thank you for the great review. We appreciate the support!
L
Lindsey Gonzalez2 reviewsiTotal number of Google reviews Lindsey has written across all businesses on Google Maps, not just this one.
Steve and his crew did an excellent job replacing both of my driver side doors. Fair prices for quality work and got it done in a reasonable timeframe.
Price assessment: Reasonable price
Services: Installation, Body & Trim
Response from the owner · 12 hours ago
Thank you for the review!
K
kleners Martin2 reviewsiTotal number of Google reviews kleners has written across all businesses on Google Maps, not just this one.
I needed body work on my 69 chevelle. He said it would be a few months… his crew was so excited they worked day and night and knocked it put in ONE WEEk. And it’s perfect!!
Price assessment: Reasonable price
Services: Body & Trim
Response from the owner · 12 hours ago
Thank you for the review, we love working on classics!
S
Shawn WattsLocal Guide · 15 reviewsiTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
Steve and his team are great. My Silverado truck fender got scratched really bad while parked. He fixed the scrapes and repainted it. Looks brand new and at a great price too. I’d come back for any auto paint needs.
Price assessment: Great price
Services: Body & Trim
Response from the owner · 12 hours ago
Thank you Shawn!
D
Don11 reviewsiTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
Took in our Honda Odyssey in for a hood repainting. Dropped off our vehicle while we went away on vacation. Steve's team had the van completed by the time we came back and washed. Secure and gated parking. Workmanship and service they get a 10 out of 10. You have earned our future business. Thank you
Price assessment: Great price
Services: Body & Trim
Response from the owner · 12 hours ago
Thank you for the review.
J
James Womack IILocal Guide · 35 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Steve and his crew did an amazing job replacing my front bumper! The turn around time was very quick and the paint job and fitment looks like it came from the factory!
Price assessment: Reasonable price
Services: Body & Trim
Response from the owner · 12 hours ago
Thanks so much! We’re glad you’re happy with the work and the experience. We truly appreciate your trust and look forward to helping you again!
B
Blake Stocker2 reviewsiTotal number of Google reviews Blake has written across all businesses on Google Maps, not just this one.