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Steve's Automotive Refinish

Auto body shop · Fort Worth, TX · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%71+5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#72 of 123 auto body shopsPosition by Experts Score among all companies we track in this category. · better than 42%
4.9 ★★★★★ 265 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
4.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
71%reviews answered by the owner
Nov 2026latest review

Steve's Automotive Refinish at a glance

Google reviewers rate Steve's Automotive Refinish 4.9 out of 5 based on 265 reviews, with the owner responding to 71% of feedback. Customers frequently praise the shop for quick turnaround times, accurate estimates, and clear communication regarding repairs like paint, body work, and tinting. While most highlight professional service and fair pricing compared to dealerships, several low-star reviews criticize high costs for minor damage, refusal to provide detailed quotes without payment, and scheduling difficulties.

  • Google rating: 4.9 out of 5 from 265 reviews (97% five-star).
  • Reviews on this page: 265 Google reviews (245 with written comments, 31 with photos).
  • Owner responses: the business replied to 71% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Auto Body Shop serving Fort Worth, Texas.

Data from Google, last updated November 3, 2026.

Score profile vs other auto body shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction90Reliability78Craft & service100Value100Momentum100Replies to reviews71Satisfaction: 90 (median 90)Reliability: 78 (median 86)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 71 (median 57)
Steve's Automotive RefinishAuto Body Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Steve's Automotive Refinish: 90/100 on this factor. Category median: 90.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Steve's Automotive Refinish: 78/100 on this factor. Category median: 86.B
78
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Steve's Automotive Refinish: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Steve's Automotive Refinish: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Steve's Automotive Refinish: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Steve's Automotive Refinish: 71/100 on this factor. Category median: 57.B
71

Bar = this company · dark tick = category median.

Star ratings

265 Google reviews we collected

  • 5 stars25697%
  • 4 stars10%
  • 3 stars10%
  • 2 stars21%
  • 1 star52%

Praise vs complaints

Phrases our text analysis found in 245 written reviews

  • Praise46598%
  • Complaints102%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price556%
  • Reasonable444%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results12326%
  • Would recommend9119%
  • Price & value7716%
  • Staff & attitude7215%
  • Speed & response6313%
  • Honesty & trust276%
  • Communication225%

What customers talk about

We read 245 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Steve did an amazing job with restoring my 1979 Chevy chevelle.”
    “When I got into a terrible accident, I found myself in a very challenging situation.”
  • “…me in there busy schedule and wowwwwww my truck looks amazing will recommend my friends and family for dent less repair.…”
  • “Competitive pricing, responsive, reliable and friendly customer service.”
    “I stopped by to get an estimate from this shop for OEM and After Market.”
  • “He was professional, timely, and easy to work with.”
  • “The work was completed the same day and the estimate was accurate.”
  • “Steve is trustworthy and did an excellent job on my Camaro.”
  • “He answered my questions and I brought him my car to give me an estimate on aligning the passenger door.”

People customers mention

  • Steven 6 reviews
  • Reed 6 reviews
  • Civic 3 reviews
  • Refinishing 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Steve's Automotive Refinish for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Gregan hour ago★★★★★

I called and talked to Steve. He answered my questions and I brought him my car to give me an estimate on aligning the passenger door. The work was completed the same day and the estimate was accurate. Everything costs less than the deductible for my insurance plan. I am pleased and will use him again if needed.

Great priceBody & Trim
LisaLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Professional and courteous. Great job on fixing our car. Competitive pricing, responsive, reliable and friendly customer service. The best experience we've had for.body repair in the metropollex. Highly recommended!!

Great price
Lindsey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Steve did an amazing job with restoring my 1979 Chevy chevelle. He was professional, timely, and easy to work with. Would highly recommend!

CadenLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Steve and his crew did an excellent job replacing both of my driver side doors. Fair prices for quality work and got it done in a reasonable timeframe.

Customer photo from Caden's reviewCustomer photo from Caden's review
Reasonable priceInstallationBody & Trim
kleners2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I needed body work on my 69 chevelle. He said it would be a few months… his crew was so excited they worked day and night and knocked it put in ONE WEEk. And it’s perfect!!

Reasonable priceBody & Trim
ShawnLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Steve and his team are great. My Silverado truck fender got scratched really bad while parked. He fixed the scrapes and repainted it. Looks brand new and at a great price too. I’d come back for any auto paint needs.

Great priceBody & Trim

Photos

Customer reviews

4.9 ★★★★★ 265 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Greg Swearingen
Review from Google · view on Google
★★★★★

I called and talked to Steve. He answered my questions and I brought him my car to give me an estimate on aligning the passenger door. The work was completed the same day and the estimate was accurate. Everything costs less than the deductible for my insurance plan. I am pleased and will use him again if needed.

  • Price assessment: Great price
  • Services: Body & Trim
Lisa MLocal Guide · 40 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional and courteous. Great job on fixing our car. Competitive pricing, responsive, reliable and friendly customer service. The best experience we've had for.body repair in the metropollex. Highly recommended!!

  • Price assessment: Great price
Response from the owner · 12 hours ago

Thank you for the great review. We appreciate the support!

Lindsey Gonzalez2 reviewsTotal number of Google reviews Lindsey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steve did an amazing job with restoring my 1979 Chevy chevelle. He was professional, timely, and easy to work with. Would highly recommend!

Response from the owner · 12 hours ago

Thank you Lindsey!

Caden TriceLocal Guide · 20 reviewsTotal number of Google reviews Caden has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steve and his crew did an excellent job replacing both of my driver side doors. Fair prices for quality work and got it done in a reasonable timeframe.

  • Price assessment: Reasonable price
  • Services: Installation, Body & Trim
Response from the owner · 12 hours ago

Thank you for the review!

kleners Martin2 reviewsTotal number of Google reviews kleners has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I needed body work on my 69 chevelle. He said it would be a few months… his crew was so excited they worked day and night and knocked it put in ONE WEEk. And it’s perfect!!

  • Price assessment: Reasonable price
  • Services: Body & Trim
Response from the owner · 12 hours ago

Thank you for the review, we love working on classics!

Shawn WattsLocal Guide · 15 reviewsTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steve and his team are great. My Silverado truck fender got scratched really bad while parked. He fixed the scrapes and repainted it. Looks brand new and at a great price too. I’d come back for any auto paint needs.

  • Price assessment: Great price
  • Services: Body & Trim
Response from the owner · 12 hours ago

Thank you Shawn!

Don11 reviewsTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steve was very warm and welcoming, this stood out to me that he wanted to assist me. I recommend Steve for Automotive work.

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 12 hours ago

Thank you!

Stephen Colon1 reviewTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Took in our Honda Odyssey in for a hood repainting. Dropped off our vehicle while we went away on vacation. Steve's team had the van completed by the time we came back and washed. Secure and gated parking. Workmanship and service they get a 10 out of 10. You have earned our future business. Thank you

  • Price assessment: Great price
  • Services: Body & Trim
Response from the owner · 12 hours ago

Thank you for the review.

James Womack IILocal Guide · 35 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Steve and his crew did an amazing job replacing my front bumper! The turn around time was very quick and the paint job and fitment looks like it came from the factory!

  • Price assessment: Reasonable price
  • Services: Body & Trim
Response from the owner · 12 hours ago

Thanks so much! We’re glad you’re happy with the work and the experience. We truly appreciate your trust and look forward to helping you again!

Blake Stocker2 reviewsTotal number of Google reviews Blake has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They fixed my gas tank really quickly and it looks great. A little more affordable than if done at the dealership, thank goodness.

Response from the owner · 12 hours ago

Thanks, Blake We’re glad everything came out even better than expected. Really appreciate the kind words.

Steve's Automotive Refinish on Google Maps →

Business details