Analyzing 6,735,6476.7M ReviewsFor 18,99719K Experts

Experts Reviews · Company report
Stocker Appliance Repair LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Stocker Appliance Repair LLC

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 354 Google reviews

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Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stocker Appliance Repair LLC is better than 96% of appliance repair.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stocker Appliance Repair LLC is better than 97% of appliance repair.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stocker Appliance Repair LLC is better than 94% of appliance repair.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stocker Appliance Repair LLC is better than 100% of appliance repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stocker Appliance Repair LLC is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stocker Appliance Repair LLC is better than 39% of appliance repair.D
39

Reviews for your job

Customers hired Stocker Appliance Repair LLC for 8 kinds of job.

Stocker Appliance Repair LLC for microwave repair

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Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Microwave repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Microwave repair”

Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The company was responsive and professional and repaired my refrigerator and microwave efficiently and for a reasonable cost.

Paid $500+Reasonable priceRefrigerator/freezer repairMicrowave repair
staceyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kavon & Shamari are amazing techs they worked on my Microwave. I asked them to wear a mask no problem. They were extremely very neat, polite

Paid $200–250Reasonable priceMicrowave repair
Maryann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Stocker Appliance seems like a very professional firm at this early point in my dealings with them. They actually answer the phone, Ryan provided detailed objective info, and they were at my house the next day. While I didn't like the results (dead microwave not worth repairing), technician Kavon was timely,…

Microwave repair
Patricia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

You cannot go wrong by hiring Stocker.

Microwave repairWashing machine repair
Kela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ryan, with Stocker Appliance Repair was very professional. Our original appliance company had scheduled us in 3 weeks out, the day of I called to confirm the time and they told me they never had us on the schedule. Needless to say I was angry. I googled and found Stocker Appliance Repair. Ryan was able to fit us in…

Microwave repairRefrigerator repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Jon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had an issue with the stove and microwave. Ryan was able to repair both. Extremely clear and easy to communicate with. No hidden costs, everything upfront. Was on time for both visits, no hassles whatsoever. Was a great experience, thank you!

Microwave repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Professionalism

Price

$256-6% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 67%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Washing machine repair42$126–$371
Dishwasher repair31$114–$390
Refrigerator/freezer repair26$132–$440
Dryer repair25$183–$365
Washer/dryer repair25$126–$335
Stove, cooktop & oven repair19$126–$427
Refrigerator repair14$253–$427
Oven repair13$139–$427

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