Analyzing 6,670,6676.7M ReviewsFor 18,69018.7K Experts

Experts Reviews · Company report
Stocker Appliance Repair LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Stocker Appliance Repair LLC

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 354 Google reviews

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Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stocker Appliance Repair LLC is better than 96% of appliance repair.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stocker Appliance Repair LLC is better than 97% of appliance repair.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stocker Appliance Repair LLC is better than 94% of appliance repair.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stocker Appliance Repair LLC is better than 100% of appliance repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stocker Appliance Repair LLC is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stocker Appliance Repair LLC is better than 39% of appliance repair.D
39

Reviews for your job

Customers hired Stocker Appliance Repair LLC for 8 kinds of job.

Stocker Appliance Repair LLC for stove & cooktop repair

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Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$429
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Stove & cooktop repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Stove & cooktop repair”

Jen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

10/10 service & repairs team is great

Paid $300–350Great priceDishwasher repairStove & cooktop repairOven repair
Carmen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very speedy service! Came out within a few days of calling for repair of my oven vent hood. Thorough diagnostic evaluation! I appreciate this service and will definitely be calling him again for any future needs.

Paid $150–200Reasonable priceStove & cooktop repair
Lauren8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ryan at Stoker appliance is wonderful! I worked with him a few years ago when I was having oven problems. He went above and beyond.

Refrigerator repairStove & cooktop repair+ Responsiveness+ Punctuality+ Quality
Kela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ryan, with Stocker Appliance Repair was very professional. Our original appliance company had scheduled us in 3 weeks out, the day of I called to confirm the time and they told me they never had us on the schedule. Needless to say I was angry. I googled and found Stocker Appliance Repair. Ryan was able to fit us in…

Microwave repairRefrigerator repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Stocker Appliance Repair on multiple occasions for a variety of kitchen appliance repairs. Each visit Ryan has been knowledgeable, easy to communicate with, timely, flexible and most importantly he’s repaired my appliances successfully saving me from having to replace expensive appliances. It’s great…

Household appliance installationDishwasher repairStove & cooktop repair+ Responsiveness+ Punctuality+ Quality
Paula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ryan from Stocker Appliance Repair was professional from our first contact to his expert repair of our oven. We made our initial appointment with a woman in his company who was very courteous and professional. Within an hour, we got a call from Ryan saying that he could come soooner. He came a few days later and…

Stove & cooktop repair+ Responsiveness+ Punctuality+ Quality
Eve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ryan did a great job getting my appliance’s working again. He was punctual & professional, always hard to find that combination.

Oven repairStove & cooktop repairWasher/dryer repair
spszymanski2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ryan had done excellent work for me in the past so I immediately reached out when I had an electrical issue with my cooktop. He was able to come by the house the next morning and diagnose the problem on the spot. Professional, Courteous, and Knowledgeable ... Can't recommend Ryan strongly enough!

Refrigerator/freezer repairStove & cooktop repairWashing machine repair+ Responsiveness+ Punctuality+ Quality

Price

$256-6% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 67%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Washing machine repair42$126–$371
Dishwasher repair31$114–$390
Refrigerator/freezer repair26$132–$440
Dryer repair25$183–$365
Washer/dryer repair25$126–$335
Stove, cooktop & oven repair19$126–$427
Refrigerator repair14$253–$427
Oven repair13$139–$427

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