Experts Reviews · Company report
Stoll Rug & Furniture Cleaners logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%3+0.5Craft & service 20%13+2.6Value 10%15+1.5Momentum 8%8+0.6Track record 7%78+5.5Accountability 5%18+0.9Experts Score= 13Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.13SCORE

Stoll Rug & Furniture Cleaners

Sylvania, OH · Grade FLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 20 interior cleaning services · 4.6★ from 85 Google reviews

Report card

Percentile vs other interior cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Stoll Rug & Furniture Cleaners is better than 3% of interior cleaning services.F
3
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Stoll Rug & Furniture Cleaners is better than 3% of interior cleaning services.F
3
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Stoll Rug & Furniture Cleaners is better than 13% of interior cleaning services.F
13
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Stoll Rug & Furniture Cleaners is better than 15% of interior cleaning services.F
15
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Stoll Rug & Furniture Cleaners is better than 8% of interior cleaning services.F
8
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Stoll Rug & Furniture Cleaners is better than 78% of interior cleaning services.B
78
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Stoll Rug & Furniture Cleaners is better than 18% of interior cleaning services.F
18

Reviews for your job

Customers hired Stoll Rug & Furniture Cleaners for 4 kinds of job.

Recent priced reviews

Sheila3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I've been meaning to post a review since Doug with Stoll came out a couple of weeks ago to steam clean our loveseat and sofa. Our 4 year old oatmeal color furniture looks amazing again. Doug took great care with the cleaning of the upholstery and several darkened spots. We very much appreciated his work.

Paid $300–350Reasonable priceUpholstery cleaning
LonnieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent service! Always cleaned and sanitized as expected!! Great and friendly customer service!

Paid $50–100Reasonable pricePet stain & odor removalArea rug cleaning

Price

$173-15% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Area rug cleaning6—
Upholstery cleaning2$181–$327
Pet stain & odor removal2—
General carpet cleaning2$203–$310

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