Experts Reviews · Company report
Stoll Rug & Furniture Cleaners logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%3+0.5Craft & service 20%13+2.6Value 10%15+1.5Momentum 8%8+0.6Track record 7%78+5.5Accountability 5%18+0.9Experts Score= 13Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.13SCORE

Stoll Rug & Furniture Cleaners

Sylvania, OH · Grade FLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 20 interior cleaning services · 4.6★ from 85 Google reviews

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Report card

Percentile vs other interior cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Stoll Rug & Furniture Cleaners is better than 3% of interior cleaning services.F
3
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Stoll Rug & Furniture Cleaners is better than 3% of interior cleaning services.F
3
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Stoll Rug & Furniture Cleaners is better than 13% of interior cleaning services.F
13
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Stoll Rug & Furniture Cleaners is better than 15% of interior cleaning services.F
15
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Stoll Rug & Furniture Cleaners is better than 8% of interior cleaning services.F
8
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Stoll Rug & Furniture Cleaners is better than 78% of interior cleaning services.B
78
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Stoll Rug & Furniture Cleaners is better than 18% of interior cleaning services.F
18

Reviews for your job

Customers hired Stoll Rug & Furniture Cleaners for 4 kinds of job.

Stoll Rug & Furniture Cleaners for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$150–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 57/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Area rug cleaning”

★★★★★ Jaxon · 3 months ago

Took my 8x10 rug to get cleaned. First was $40 cheaper than the original quote they gave me. Got the rug back and it still smelled like dog. Called them, they came and got the rug, cleaned it 2 more times and sanitized it (all free) and dropped it back off to me. We’re very apologetic. And it smells great now! They…

Pet stain & odor removalArea rug cleaning
★★★★ Gary · 10 months ago

I picked up 2 rugs for my sister-in-law.

Paid $150–200Reasonable priceArea rug cleaning
★★★★★ Lonnie · 11 months ago

Excellent service! Always cleaned and sanitized as expected!! Great and friendly customer service!

Paid $50–100Reasonable pricePet stain & odor removalArea rug cleaning
★★★★★ Joanne · Edited 5 years ago

Stoll's recut and bound a new area rug, cleaned and repaired the edge of another one. Thanks for another great job!

Area rug cleaningService not listed+ Professionalism
★★★★★ James · 5 years ago

We've been using Stoll to clean our carpeting for over 10 years. They always do exceptional and professional work. Just recently their tech Jeremy did an awesome job.

Area rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Carolyn · 6 years ago

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Quality+ Professionalism+ Value

Price

$173-15% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Area rug cleaning6—
Upholstery cleaning2$181–$327
Pet stain & odor removal2—
General carpet cleaning2$203–$310

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