Experts Reviews · Company report
Stoll Rug & Furniture Cleaners logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%3+0.5Craft & service 20%13+2.6Value 10%15+1.5Momentum 8%8+0.6Track record 7%78+5.5Accountability 5%18+0.9Experts Score= 13Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.13SCORE

Stoll Rug & Furniture Cleaners

Sylvania, OH · Grade FLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 20 interior cleaning services · 4.6★ from 85 Google reviews

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Report card

Percentile vs other interior cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: reliability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Stoll Rug & Furniture Cleaners is better than 3% of interior cleaning services.F
3
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Stoll Rug & Furniture Cleaners is better than 3% of interior cleaning services.F
3
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Stoll Rug & Furniture Cleaners is better than 13% of interior cleaning services.F
13
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Stoll Rug & Furniture Cleaners is better than 15% of interior cleaning services.F
15
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Stoll Rug & Furniture Cleaners is better than 8% of interior cleaning services.F
8
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Stoll Rug & Furniture Cleaners is better than 78% of interior cleaning services.B
78
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Stoll Rug & Furniture Cleaners is better than 18% of interior cleaning services.F
18

Reviews for your job

Customers hired Stoll Rug & Furniture Cleaners for 4 kinds of job.

Stoll Rug & Furniture Cleaners for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.50
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$181–$327
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Upholstery cleaning”

★★ Joe · 4 weeks ago

Probably should post summer hours on the website if you are going to deviate from what’s listed. Went out of my way on Saturday to get some of the Stoll spot cleaner (magic in a bottle) and found the sign on the door that this was one of the closed Saturdays. That being said, the work your company does is pretty…

Reasonable priceUpholstery cleaning
★★★★★ Sheila · 2 months ago

I've been meaning to post a review since Doug with Stoll came out a couple of weeks ago to steam clean our loveseat and sofa. Our 4 year old oatmeal color furniture looks amazing again. Doug took great care with the cleaning of the upholstery and several darkened spots. We very much appreciated his work.

Paid $300–350Reasonable priceUpholstery cleaning

Price

$173-15% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Area rug cleaning6—
Upholstery cleaning2$181–$327
Pet stain & odor removal2—
General carpet cleaning2$203–$310

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