Analyzing 7,482,6377.5M ReviewsFor 21,07421.1K Experts

Experts Reviews · Company report
Studio Z Salon & Spa/TanSpa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%30+2.1Craft & service penalty97−0.3Momentum penalty95−0.5Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Studio Z Salon & Spa/TanSpa

Monona, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #144Position by Experts Score among all companies we track in this category. of 168 massage therapists · 4.8★ from 853 Google reviews

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Report card

Percentile vs other massage therapists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Studio Z Salon & Spa/TanSpa is better than 83% of massage therapists.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Studio Z Salon & Spa/TanSpa is better than 75% of massage therapists.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Studio Z Salon & Spa/TanSpa is better than 97% of massage therapists.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Studio Z Salon & Spa/TanSpa is better than 100% of massage therapists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Studio Z Salon & Spa/TanSpa is better than 95% of massage therapists.A
95
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Studio Z Salon & Spa/TanSpa is better than 30% of massage therapists.D
30

Reviews for your job

Customers hired Studio Z Salon & Spa/TanSpa for 8 kinds of job.

Studio Z Salon & Spa/TanSpa for massage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$106–$137
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Massage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 10

All 15 Google reviews tagged “Massage”

Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Lisa is an.excellent massage therapist. Thanks for getting me in when I was cancelled from prior apt. top service.

Paid $60–80Massage
TravelerLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Lisa was great. Thorough, cared about my comfort level. She is very strong and offers a wide range of options for pressure. I found her conscientious about my trigger points and responding appropriately. Best head massage ever!!!

Paid $100–120Massage
KatieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★

Whatever you do, if you have a full-time job, do not join their Spa Z membership. I’ve been a member for a year now and every month, I tried to book the next month or two’s visits ahead of time and I was always told there are no openings when I would ask for anything after work hours, weekends, holidays, etc. I was…

Paid $100–120Skin treatmentsMassage
Katja3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I had a really excellent massage with Brianna. She really knows what she is doing. I went in with a specific area of discomfort and she was able to offer some great suggestions for me. Most importantly I walked out feeling much better than I had previously.

Paid $100–120Massage
MandyLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I’ve been going to Melissa for over 10 years for cuts & highlights, she’s absolutely the best! Very professional & knows what’s she doing. If you’ve got specific requests or need recommendations/ideas, she can do it! I’m in good hands with her! She also did my hair for my wedding back in 2014! All in all, StudioZ has a great atmosphere!

Bridal servicesShampoo & conditioningHaircut
Sharon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tanisha is a great massage therapist. Give her a try!

Back massagesMassage
Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Brianna was very professional, friendly, and gave me an excellent massage. Will definitely go back to her!

Paid $140–160Massage
Chenoa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently had liposuction surgery. I did a few Lymphatic massage's with Cassidy. I'm absolutely grateful because, I woke up without any complications or drainage. I have been healing well and still no drainage. I feel valued as a client everytime I go in and not only for lymphatic massage's but facials and just…

BlowoutsBody waxingBrazilian waxing
IrinaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Linh is a professional friendly masseuse. She straightened out my old overused body today and made me feel good again . thank you , Linh .

Massage
AshleyLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $100–120Massage
Shawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Rating only, no written review.

HaircutHair coloringMassage
Marthaa year ago★★★★★

Rating only, no written review.

Paid $120–140Massage
Heila12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $120–140Massage
Ritaa year ago★★★★★

Rating only, no written review.

Paid $160–180Massage
MorganLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $100–120Massage

Price

$830% vs typical massage therapists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut308$41–$83
Shampoo & conditioning123—
Hairstyling113—
Hair coloring94—
Skin treatments30$103–$149
Manicure29$45–$59
Pedicure29$61–$79
Massage15$106–$137

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