Experts Reviews · Company report
Studio Z Salon & Spa/TanSpa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%30+2.1Craft & service penalty97−0.3Momentum penalty95−0.5Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Studio Z Salon & Spa/TanSpa

Monona, WI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #135Position by Experts Score among all companies we track in this category. of 158 massage therapists · 4.8★ from 853 Google reviews

Report card

Percentile vs other massage therapists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Studio Z Salon & Spa/TanSpa is better than 83% of massage therapists.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Studio Z Salon & Spa/TanSpa is better than 75% of massage therapists.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Studio Z Salon & Spa/TanSpa is better than 97% of massage therapists.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Studio Z Salon & Spa/TanSpa is better than 100% of massage therapists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Studio Z Salon & Spa/TanSpa is better than 95% of massage therapists.A
95
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Studio Z Salon & Spa/TanSpa is better than 30% of massage therapists.D
30

Reviews for your job

Customers hired Studio Z Salon & Spa/TanSpa for 8 kinds of job.

Studio Z Salon & Spa/TanSpa for skin treatments

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$103–$149
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 27

All 30 Google reviews tagged “Skin treatments”

Jan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Wonderful facial experience!

Paid $200+Skin treatments
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cassidy is the best! So sad to see her go!

Paid $100–120Skin treatments
Jessie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kia was very knowledgeable and helpful. She took time to understand my current routine and added her recommendations to address my concerns. You can really tell she knows her stuff. Very pleased with my service.

Paid $120–140Skin treatments
J.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Cassidy is absolutely amazing! I always get the best facial from her as she’s so intuitive in knowing my skin’s current condition and needs, thus making each facial so personalized. She’s got such great energy, and is very nurturing and kind, always making me feel so relaxed and comfortable. Cassidy is just so great at what she does!

Paid $80–100Skin treatments
Signs&Wonders7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

A lot of peaceful energy… skin is radiant

Paid $100–120Skin treatments
KatieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★

Whatever you do, if you have a full-time job, do not join their Spa Z membership. I’ve been a member for a year now and every month, I tried to book the next month or two’s visits ahead of time and I was always told there are no openings when I would ask for anything after work hours, weekends, holidays, etc. I was…

Paid $100–120Skin treatmentsMassage
Terri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Cassidy is the best! Always feel so relaxed and pampered; she is very knowledgeable and helpful with recommendations for any issues I’m having. Highly recommend!

Paid $100–120Skin treatments
Phylliss5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Cassie is an expert at giving facials. She is warm and caring, and her touch is gentle and firm. The products she uses seem to be of high quality. I continue to be impressed with her work and I highly recommend her.

Paid $100–120Skin treatments
Debi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Can't beat a facial with Kia

Paid $60–80Skin treatments
Pam9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Exceptional facial and service. Recommend 100%

Paid $200+Skin treatments
SandyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My facial with Kia was the best and cannot wait for another. Studio Z has great staff and wonderful customer service all around which is hard to find now days.

Paid $80–100Skin treatments
KristineLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kia is the best! Always enjoy the facials and treatments. 100/10 would recommend!

Paid $100–120Skin treatments
Terry16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Completely satisfied and comfortable. Cassidy does excellent work and is very personable while she does her job!

Paid $160–180Skin treatments
Lori6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve had hair and skin services done at Studio Z for several years. I’ve always been very satisfied. Katelyn and Cassie rock!

Skin treatmentsShampoo & conditioningEyebrow shaping
Tia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always have a great experience when coming here. Have had haircut, pedicure and now my first facial.

Paid $100–120Skin treatmentsPedicure
Lynette14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

What a great experience! Calm, soothing and my skin feels great!

Paid $100–120Skin treatments
Jamie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cassidy did awesome for this first timer! Highly recommend!

Paid $100–120Skin treatments
Terry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Kia was awesome to work with. Being a facial "newbie", she was great at explaining the process & probable outcome. I love how my skin feels & looks and look forward to my next facial!

Paid $180–200Skin treatments
Jenn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Kai was amazing! She thoroughly explained the process so I knew what to expect. She didn't rush anything and was professional yet down to earth. Greatly appreciated my service from her! Jenn

Paid $140–160Skin treatments
KimberlyLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hello Kia is an amazing Esthetician! She is so knowledgeable about skincare and the beauty industry. I respect her and that she also refers to other colleagues, if it is not a service she provides.

Skin treatments
Robin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had an amazing and relaxing facial. Much better than I expected!

Skin treatments
Cathy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Booked a 1 hr Glo Flo Signature facial with Cassidy. It was my first professional facial as a 60-something year old female. Cassidy was very patient, professional, and answered all my questions. A partial massage of neck & shoulders was also part of the service. My skin felt heavenly afterwards. Cassidy…

Skin treatments
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sammy was absolutely wonderful! Made me feel incredibly comfortable and secure after I had recently had a very traumatic experience at The Ultimate Salon! She did an amazing job with the color, treatment and cut. I have already scheduled my next appointment and I refuse to go anywhere else. Thank you so so much!

BalayageBlowoutsHair coloring
Bonita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $100–120Skin treatments
Alissa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $100–120Skin treatments
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Paid $80–100HaircutSkin treatmentsShampoo & conditioning
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $100–120Skin treatments
Jackie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $140–160Skin treatments
Marcia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Skin treatments
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Skin treatments

Price

$830% vs typical massage therapists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut308$41–$83
Shampoo & conditioning123—
Hairstyling113—
Hair coloring94—
Skin treatments30$103–$149
Manicure29$45–$59
Pedicure29$61–$79
Massage15$106–$137

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