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Styron Floor Covering

Flooring store · Lexington, NC · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%94+65.1Reliability 31%95+29.2Experts Score= 94Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 20 hardwood flooring dealersPosition by Experts Score among all companies we track in this category. · better than 74%
5.0 ★★★★★ 20 Google reviews · 23 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
25%reviews answered by the owner
Jul 2026latest review

Styron Floor Covering at a glance

Customers highlight the store's punctuality, accurate measurements, and competitive pricing compared to other quotes. Reviewers consistently praise the quality of craftsmanship in installing luxury vinyl, carpet, and tile, noting that installers often correct previous contractor errors. The business also offers broader services like demolition and electrical repairs, with clients citing reliable communication and professional attention to detail throughout the process.

  • Google rating: 5.0 out of 5 from 20 reviews (95% five-star).
  • Reviews on this page: 20 Google reviews (17 with written comments).
  • Owner responses: the business replied to 25% of reviews.
  • Most recent review: July 28, 2026.
  • Service: Hardwood Flooring Dealer serving Lexington, North Carolina.

Data from Google, last updated October 26, 2026.

Score profile vs other hardwood flooring dealers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.

Satisfaction94Reliability95Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 94 (median 92)Reliability: 95 (median 88)Momentum: 100 (median 100)
Styron Floor CoveringHardwood Flooring Dealers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Styron Floor Covering: 94/100 on this factor. Category median: 92.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Styron Floor Covering: 95/100 on this factor. Category median: 88.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Styron Floor Covering: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
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Bar = this company · dark tick = category median.

Star ratings

20 Google reviews we collected

  • 5 stars1995%
  • 4 stars15%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 17 written reviews

  • Praise22100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results523%
  • Staff & attitude523%
  • Would recommend523%
  • Speed & response314%
  • Honesty & trust29%
  • Communication15%
  • Price & value15%

What customers talk about

We read 17 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Troy Wiles, the man who actually did the work, did a fantastic job!”
  • “…s now and we are very pleased with the quality of the product and the professionalism.…”
  • “Styron Flooring is our "GO-TO" for all things flooring from here on out.”
  • “Their installer did an excellent job and was extremely punctual everyday.”
  • “Alan is dependable, reliable, knowledgeable and to top it off just a great guy.”
  • “" Alan is so easy to work with and Troy, who did the actual complex job, is a perfectionist!”
  • “They did a magnificent job and their price beat all the other quotes.”

People customers mention

  • Alan 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

MaryLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We have used Styron Flooring to install and care for our floors for over two decades now and we are very pleased with the quality of the product and the professionalism. Very satisfied, and I highly recommend.

AlisonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alan was fantastic to work with, and I can’t say enough about the quality and craftsmanship of the work the carpet and vinyl Installers did in our home. We are so thrilled and will be using Styron for any future flooring needs!

Nancy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I'm not a religious person, but every morning when I step onto my new "looks like fine wood" vinyl floor, I say out loud, "Oh GAWD! I love this floor!" Alan is so easy to work with and Troy, who did the actual complex job, is a perfectionist!

John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My wife & I recently had Styron Flooring upgrade our the living room with luxury vinyl flooring. We could not be more pleased with the results. Troy Wiles, the man who actually did the work, did a fantastic job! The craftsmanship was nothing less than spectacular. He corrected problems from the original contractor…

Janice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alan and the team at Styron are the absolute best! Don’t let the name fool you - Styron does flooring but so much more. We have a historic home that needed extensive repairs and major remodeling. Alan provided expert consultation and feedback on our vision and in the ensuing months helped us with, among other…

Angie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great place! Alan was awesome and able to match flooring that other places couldn’t. Will definitely be back for future projects!

Photos

Customer reviews

5.0 ★★★★★ 20 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Mary Beth VannLocal Guide · 14 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have used Styron Flooring to install and care for our floors for over two decades now and we are very pleased with the quality of the product and the professionalism. Very satisfied, and I highly recommend.

Alison ChaseLocal Guide · 14 reviewsTotal number of Google reviews Alison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alan was fantastic to work with, and I can’t say enough about the quality and craftsmanship of the work the carpet and vinyl Installers did in our home. We are so thrilled and will be using Styron for any future flooring needs!

Nancy Bruce9 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I'm not a religious person, but every morning when I step onto my new "looks like fine wood" vinyl floor, I say out loud, "Oh GAWD! I love this floor!" Alan is so easy to work with and Troy, who did the actual complex job, is a perfectionist!

John Cosgrove9 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My wife & I recently had Styron Flooring upgrade our the living room with luxury vinyl flooring. We could not be more pleased with the results. Troy Wiles, the man who actually did the work, did a fantastic job! The craftsmanship was nothing less than spectacular. He corrected problems from the original contractor who built the house. Styron Flooring is our "GO-TO" for all things flooring from here on out.

Janice Tsoules3 reviewsTotal number of Google reviews Janice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alan and the team at Styron are the absolute best! Don’t let the name fool you - Styron does flooring but so much more. We have a historic home that needed extensive repairs and major remodeling. Alan provided expert consultation and feedback on our vision and in the ensuing months helped us with, among other things, demolition, an overhaul of our electrical system, updating plumbing, major repairs, installation of a new bathroom, new and improved flooring, painting, and probably 100 other things I don’t have time to list! Alan is dependable, reliable, knowledgeable and to top it off just a great guy. My husband says our next child will be named Alan, boy or girl, and it would be a fitting tribute! You can’t go wrong with this company.

Angie Key5 reviewsTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place! Alan was awesome and able to match flooring that other places couldn’t. Will definitely be back for future projects!

Response from the owner · 4 years ago

Angie, I’m glad we were able to help you find what you needed! Looking forward to your next project as well.

Michael PhilipLocal Guide · 31 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I'm glad I called Styron. I had floors and toilets installed in both bathrooms. The work looks amazing and was done right. The guys that did the work are Pro !! A+ 5 stars Mike

david “Spark” griffith8 reviewsTotal number of Google reviews david has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best from start to finish. Wouldn’t consider any other place.

DEBORAH SAXON10 reviewsTotal number of Google reviews DEBORAH has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

THE WHOLE EXPERIENCE WAS POSITIVE AND FUN. THEY HAVE A LARGE SELECTION AND A LOT OF EXPERIENCE AND KNOWLEDGE. HIGH QUALITY MATERIALS ALL RESULTING IN BEAUTIFUL NEW FLOORS! THIS YEAR WE GOT LUXURY VINYL PLANK. NEXT YEAR WE'LL BE BACK TO STYRON FOR CARPETING. WHATEVER YOUR NEEDS, STYRON IS THE BEST PLACE TO GO. OUR FLOOR INSTALLERS EVEN PROVIDED SOME GREAT TUNES! WORTH EVERY CENT!

Craig CollinsLocal Guide · 145 reviewsTotal number of Google reviews Craig has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Styron offers great products and service. They are very reliable and I highly recommend them.

Styron Floor Covering on Google Maps →

Business details