How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty90−1Momentum penalty32−6.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORESummers Plumbing Heating & Cooling
Merrillville, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 4,966 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Summers Plumbing Heating & Cooling for 8 kinds of job.
Summers Plumbing Heating & Cooling for a/c system maintenance
Clear ✕All 333 Google reviews tagged “A/C system maintenance” · showing 140
Anthony was great! Very knowledgeable and efficient.
Kevin Travis came out to my house in Griffith and did an amazing job. He went above and beyond to re run my lines while installing the new a-coil on my furnace. Being a service technician myself he stands out for amazing customer service, a hard worker and an all around good person. Definitely recommend summers for…
My technician Nic did an excellent job! Very friendly, very knowledgeable and it was a great experience. Thank you!
Technition Casey was professional and efficient. He took pictures and explained everything he did and saw. Very happy with the services.
Such a great experience. Polite. Friendly. Explained things so I could understand. Made suggestions without being pushy. 10/10 for sure.
My Technician was great! I hope he's available for my next service call.
I had an air conditioner put in a year ago and it does not work. The people come out to “fix” it and charge me $200 to $400 and the problem never gets fixed. 👎
He’s awesome. Super helpful . And super welcoming . this guy is the best very helpful and very understanding. And goes above and beyond to help . Give this guy a raise seriously he’s awesome . God bless him
JP and Joe were fantastic. They helped figure out what was wrong with our AC and were very knowledgeable.
Mr Kocher was Fantastic with our general maintenance service for our air conditioning unit! Very Professional, knowledgeable and friendly. I highly recommend Summers Plumbing Heating and Cooling for all your household needs!
Thorough, professional explanation of inspection and options
JP was very knowledgeable and explained everything to me as he did the tune up on my air conditioner. He was patient and and answered my questions.
Kevin came out to my house to check my AC. He was professional, knowledgeable, and troubleshot my system in a matter of minutes!
Vince was very efficient and professional. He knew exactly what he was doing; I would have Vince work on our AC or Furnace anytime.
Very pleasant and explained everything thoroughly to me.
Great work
Wanted to thank my technician, JP! He took his time to make sure the job was done right and can't thank him enough.
Tim was professional and polite. He discussed every step of the way how he was going to check out my air conditioner and as he found things that needed to be replaced, he covered them with me immediately. I couldn’t have asked for someone who made me feel more like I understood what I’ve never understood and politely educated me on what was happening.
Very well manored, very polite, very well informative told us what we needed to hear and was up front and honest about everything definitely would go with Summers on anything outstanding technician
Tim was very good at explaining everything about our A/C unit. Very personable. He enjoys his job!
Let's start with the good; customer service is always friendly and every technician we've had, whether it's for plumbing or heating/cooling, has been great. Now the bad; spent close to $20k on a new HVAC system less than 12-months ago and we're now on our 2nd repair/service issue. They can't control issues with the…
Anthony was fantastic. He was very helpful and gave us a ton of knowledge about our current system and what the possibilities we have down the road when we look to upgrade. My family and I are always grateful when we can work with technicians like him and companies like Summers.
Needed a professional to look at our ducts and zones in the new house. Kevin, Josh and JP took care of us and explained the problem, solutions and ways to help with costs. Thanks again!
2026 update: I've been having Summers work on projects for me for a few years now, from a dead hot water tank, to a cracked furnace, to a water softener and new, more more reliable sump. All the techs that have come out and I'm sure I don't remember them all - Dan, Brian, Charlie, Mike, Zach (I'm sorry if I forgot…
Very friendly, and professional, if there were a 6 star racing, he is deserving
In & out in no time Pleasant young man On time too!
Excellent job thanks appreciate the great service
We came back from Vacation & I called Summer's to put in a call for our Water Heater would not Light Up or on. Bryan Mejan came out at the time He said he would, with a Back Up Water Heater just in case it would not Come on. Bryan Did get it working and Lit for the Time Being. Even though he is our Son, He was…
Kenny G was on time and professional did a service maintenance on our AC even recommended a surge protector for our unit which im going to get from you guys sometime in October thanks to Kenny for working in the rain.
When Jason arrived he was very polite and made sure everything was checked out and in cool working condition.
Keith did a great job! He was very professional.
Russell was knowledgeable and pleasant.
Donnel did an excellent job of handling the preventative maintenance for our new Amana system. He explained what needed explaining, and he exhibited a high degree of professionalism throughout the service.
Very professional. He explained things well. He was on time, work was neat and he answered all my questions.
Great job! Went above and beyond!!! The company would be lost without you. What a Wonderful teacher you must be.
Will did a great job with our maintenance check on both air conditioning and heating systems. Very personable and informative. Thank you Summers
First time using Summers. They were on time and very friendly. Very happy with them!
Very personable; great customer service and explained everything clearly regarding the condition of our aging A/C unit!
Review of Summers and Joe C as our tech. Excellent communication coming from dispatch about arrival day / time. And Joe couldn't have been nicer or more helpful. I would recommend him for any callout you might need. (He was at our house for air conditioner troubleshooting.). He offered his opinion on our issue and…
Joe Christenson from Summers Heating did a terrific job. He was very thorough, knowledgeable, and explained everything very well.
Zack was kind and explained everything to us— 10/10 service!
Joe was very informative 🙂
Braden is extremely helpful and thorough… Truly appreciate the time he spent to make us comfortable. A+ rating!!
I was pleased how quickly the job was done. Russell did a good job. Answered any questions and concerns I had.
Kevin and his trainee Kyle were great! Very professional, knowledgeable, and courteous. Their team came and quickly and efficiently replaced our AC.
Keith did a great job diagnosing the problem and repairing the A.C. I highly recommend Summer’s for all your HVAC and Plumbing needs.
Joe did our annual AC maintenance. He was very thorough and professional. He provided us with a lot of good information about our system.
Routine maintenance
Kevin has really helped us with our air conditioner. I have called another company before and so glad I found Summers and Kevin.
was very good at his job and checked everything that was needed
My tech was spot on cleaning my furnace. Charles is his name .very friendly and he definitely gave my furnace a good cleaning .I definitely would recommend summers for your heating and air
We had Stan come out to change our laundry sink pump and it was all around great service.
Connor cleaned and checked my furnace. Very professional very insightful, Very friendly.
Very thorough and went above and beyond to diagnose the problem.
Braden got here quickly and explained everything thoroughly and was very friendly.
Jason was very knowledgeable and informative. He was thorough but also worked quickly. Thank you
Summers always do a good job! Today Zach came out took care of my air conditioning problem and clearly explained the solutions. I also took the membership deal and know I'll get good service for my plumbing, heating and air conditioning needs.
On time for an appt. Friendly!
Everything went great, he had the AC cleaned and working great in no time. He was friendly and informed me of everything he was doing.
Braden did a great job of explaining the thorough cleaning job that he did on our furnace! He was very respectful and a pleasant young man! Very happy with his service!
Very knowledgeable on the products
Russell went over what was being checked and explained what it was he was doing . He was very friendly and enjoy his visit. JOB WELL DONE 5-stars
absolutely terrific… joe christenson was totally professional… highly recommended.
Justin was great. Knowledgeable, professional, and very polite. I will be using your company for all my future needs.
Our AC went out about 5p, called Summers and Joe Christenson was over within a couple hours. Friendly, knowledgeable, and professional. It’s because of employees like Joe we wouldn’t call anyone else and recommend Summers.
Mike did great job!
Bryan Mejan was friendly but respectful, cordial and professional. Quick and effective very knowledgeable, in fact he gave us some advices to maintain and prevent issues with safety. Overall very pleased with his service.
Braden arrived and quickly completed his AC tune up. Summers overall is a great company and their membership is worth the cost.
Very nice guy, very professional and went above and beyond to explain everything to us.
Great job tech showed up promptly and took care of the issue. Outstanding service showed up in less than an hour
Braden was very professional and knowledgeable about his work. He explained the procedures as he was completing his tasks step by step.
Charles Did both AC maintenance & Water Heater/Plumbing maintenance in the same trip! Saved me from an extra visit. Professional & explained everything. Highly recommend
Keith came out on an emergency call and was very professional and helpful!
Excellent help, responsive to our lack of knowledge, and took the time to teach us. Kind young gentleman.
Just had Summers out to do a check up on the A/C. Good communication, very professional.
No one ever wants to spend this kind of money but it makes it easy when someone is honest and you know they are knowledgeable. Summers explained it in detail, showed me what needed to be done and most importantly the why. Braden did this initial inspection and Kevin made the final repair. My advise is to pay for…
Our air conditioning quit working on Saturday (holiday weekend) I have an elderly handicapped parent in the home. I called summers and unfortunately they were unable to get to us on Saturday (even though they tried, they were just very busy) but Sunday they came and showed us that is was not the freon as we thought…
I was very happy with the service I received from Donnell. He’s very knowledgeable about products and services. He’s great to do business with.
Zack was friendly, courteous, and efficient. He inspected and serviced our central air conditioning unit. He reported on his findings and answered all our questions. We are pleased with the work done by Zack and the Summers team. Would highly recommend.
Great service Andy was good and quick explained everything very well
Donnell has serviced our home on prior occasions. He demonstrates professionalism and quickly diagnoses the problem. He explains the issue and calmly answers any questions. We appreciate Donnell’s work.
Don arrived from Summers ready to get to work. Don was efficient and thorough. Had a couple of ?'s for him and they were answered promptly. I am totally satisfied with the work that was done. Thanks Summers for sending Don.
Super nice guy, very polite and took his time, highly recommend kenny
Bradey was on time, personable, thorough and efficient. In other words, great job!
I recently had Josh Wakefield out to inspect and repair my AC unit, and I can’t say enough good things about the experience. Josh’s depth of knowledge and hands-on experience in HVAC work is unmatched—he identified the issue quickly, communicated everything clearly, and handled the repair with the kind of…
Justin came out to give us a quote for future work needed.
My technician was very knowledgeable, friendly and provided helpful options.
Josh Wakefield is one of the greatest professional people I ever meet in 71 years! I hope you people know how blessed you are to have a quality man like him! Great worker and very knowledgeable and above all great attitude! TY Josh for yet another job well done!
Great Service. Very nice technician! Pouring rain won't stop Nick!
These guys do things right! It is so nice to see professionals who take pride in their work. Highly recommend these folks!
Highly educated and willing to explain in great detail on any issues that I had.
Jason arrived promptly and was very thorough in his service. Quick, clean and with a professional smile. Great service.
Keith was great! showed up went over what was needed and took care of everythinga
Tech knowledgeable and polite took time to explain my ac system and future options for later expenses
This service was just completed, and Larry and Joe wereefficient and very helpful navigating my maintenance
Thank you so much for Charlie hes an asset to your company. Very friendly very knowledgeable. Explain things So I understand. And shows me the problem. Thank you so much.
Jason is an outstanding employee of Summer's. Helped me with alternative filters for my furnace.
Braden was prompt, professional and personable.
Dan is awesome care about the Customer does a great job
Rob was great. He was quick and made me very comfortable. He went above and beyond. I love this company and their maintenance plan!!
Friendly and informative told us exactly what he was doing and what it would cost.
My hot water heater was out and Andy installed a new onein less than two hours thanks Summers for the fast service
Braden did a great job on the inspection and trouble shooting the repair needed to my furnace. He is always friendly and helpful.
Plumbing maintenance. Connor Griffin was professional, friendly and told me what he found and answered all my questions. Also told me things to consider for future upgrades. He is an excellent representative for Summers. You should keep him. Thanks
Great service! Tech was very professional and informative,offered advice and other services for consideration.
I would never recommend them. I bought a furnace from them 2 years and every year they had to come out to fix it. And when the circuit board went out the manager tried to blame me for it. He couldn't take responsibility for selling me a faulty furnace.
Jason from Summers came out on the coldest night of the year to fix my furnace. He was friendly and knowledgeable and very patient with all my questions. Highly recommend
Did a great job, definitely would recommend
Thank you Mike and the entire Summer’s Team for the level of commitment and dedication today, to assure my boiler is functioning properly!
We have our furnace cleaned every year. Summers does a very good job cleaning and also helps with out air conditioning needs in the summer.
Mr. Summers clarified what had to done & the options we could use.
OMG! Wonderful, excellent service from the very beginning. Very personable, honest individuals, especially at a time like now with Racism & COVID19. I called for service on Wednesday morning & the guys were at my home 0810 Friday morning..2 days later to install a whole new AC unit with all the pipes, etc. Thank you & God Bless!!
Donnell Kelly was very professional, friendly,polite and answered questions my wife and I asked of him. You have a genuinely good guy and solid employee. Good service like that "keep" your customers calling back.
Another routine service today and like always they were excellent! My mother also uses summers now and she is always satisfied as well:) Keep up the excellent work!!!
Today my technician was Justin. He called ahead and was on time, did a thorough job and I am pleased with my service!
Very friendly and professional he explained everything in detail very happy with his service
We had an emergency plumbing repair that was needed, Bryan was the plumber that was on call. He called me with in 15 minutes of me placing the service call. He was very nice on the phone and explained what the rates would be. I told him I wanted him to come out. He said it would be about an hour. It was actually…
Awesome and very detailed
As per our other reviews for Summers, we gave it a 5. Today we had our routine maintenance checkup. Our technician, Charlie,arrived promptly on time. He was very respectful. He checked our heat unit and a/c unit and cleaned them both and made sure everything was working properly for the upcoming winter months.…
Kenny came on time and did the furnace tune up in a timely and professional manner
Kenny G was very professional. He walked me through the time he was looking at my AC unit and made suggestions. Thanks Kenny.
Quickly determined the problem. Had the replacement parts on hand and completed the repair in timely manner.
The service representative was very professional and friendly. He was able to complete the job efficiently.
I was not home but my son was. He reports the AC is working fine now.
I can’t say enough good things about Summers! Their employees are all knowledgeable and professional. Josh and Jade came out to conduct my annual AC inspection/tune up. They encountered a problem, but worked diligently until it was resolved. They were right on time given that it’s starting to heat up!
Nick R and helper replaced our water heater. They did a nice job and cleaned up after themselves. Conner was here this Thursday me. Very pleasant young man. Very knowledgeable. We appreciate having him as our service tech. 10/28/2022 Conner was here again to service our furnace for another year. We appreciate…
We have used Summers since we moved to Crown Point in 2021. They have always been quick to respond and did a good job, they replaced our water heater and our heater/AC when we remodel our historic home. They service our home very well when maintenance is needed
Dave was very knowledgeable and I was very pleased with his professionalism.
Great customer service
The service is the highest quality. And Zach was absolutely great!
Summers is an amazing company to deal with!! They were the only ones who helped my father when his air conditioning went out in the middle of a heatwave over a holiday weekend in 2018!! They were very professional and didn’t try to take advantage of him. This kind of service lead me to call them when my own air…
Was on time, was fast, and knowledgeable.
Chris was very helpful and straight forward
Excellent knowledgeable tech! Very thorough and clean. Checked all the boxes. Highly recommend this company.
24 hour turnaround for a new a/c install was fantastic. Prompt responsive service and excellent communication as well.
Dave's service was very thorough and informative. He educated me on some things I didn't know. I know what has to be done to ensure my furnace continues to run smoothly. Very pleasant family man.
Very happy with the technician. Helped get heat back on and ordered part to fix furnace.
Great service always
Summers has helped us so much with all our plumbing nightmares and furnace maintenance. They are always so nice and courteous EVERY TIME! Highly recommend
Great company to work with, very pleased with every interaction.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system maintenance | 338 | $27–$219 |
| A/C system maintenance | 327 | $26–$166 |
| HVAC system maintenance | 288 | $19–$135 |
| A/C system repair | 138 | $188–$585 |
| Heating system repair | 135 | $78–$412 |
| Heating system installation | 126 | — |
| Plumbing pipe repair | 122 | $327–$942 |
| Plumbing leak detection | 112 | $205–$520 |
