How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty90−1Momentum penalty32−6.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORESummers Plumbing Heating & Cooling
Merrillville, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 4,966 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Summers Plumbing Heating & Cooling for 8 kinds of job.
Summers Plumbing Heating & Cooling for a/c system repair
Clear ✕All 140 Google reviews tagged “A/C system repair” · showing 40
Kevin Travis came out to my house in Griffith and did an amazing job. He went above and beyond to re run my lines while installing the new a-coil on my furnace. Being a service technician myself he stands out for amazing customer service, a hard worker and an all around good person. Definitely recommend summers for…
If you're looking for honest, fair pricing, my experience with this company was extremely disappointing. To be fair, the two technicians who came to my house were friendly, professional and not pushy at all. They were nice guys. My issue is with the pricing. I was quoted $990 to replace an A/C capacitor and…
So much for “Emergency Service.” Summers almost missed the 8:30 AM–4:30 PM service window that the AI call-answering service provided me. What’s even more frustrating is that I received absolutely no notice that a technician was on the way or even that someone was coming. I finally received an email and text at 4:16…
I had an air conditioner put in a year ago and it does not work. The people come out to “fix” it and charge me $200 to $400 and the problem never gets fixed. 👎
He’s awesome. Super helpful . And super welcoming . this guy is the best very helpful and very understanding. And goes above and beyond to help . Give this guy a raise seriously he’s awesome . God bless him
The technician was very professional. Responded quickly and diagnosed the problem fast. Even made the repair quickly. Also offered suggestions to help improve the longevity of my equipment.
Tech Casey was available immediately. He was prompt professional and fast. I will use them again Thanks .
Fast and friendly
Best customer service ever! Brady came out the same day we called and had it all fixed with in the hour! Highly recommend
Absolutely amazing after hours customer service! Our AC went out just before July 4th. Hot and humid weather would be an understatement--family had already started to arrive for the holiday weekend. Russell (name on the invoice so I hope I'm giving credit where credit is due) arrived at midnight--checked everything…
Brady was great. He was polite and explained what happened. He fixed our ac in about an hour. We would use them again!
Technician was good , messaging for after hours is awful. We had to suffer without air conditioning for 6 days with house being 88 degrees in extremely hot weather . Office staff is awful at crown point Indiana location especially Jen . . Had to go out and spend $400 on industrial fans just to stay cool . I I think…
Excellent job with today's A/C install
They came same day and fixed our AC in the 100 degree heat. Great place
The technician was very helpful and Did a great job
As always very friendly and professional! Highly recommend.
The technician was very kind. He did a fast diagnosis of the problem. He came late at night when I honestly thought he wasn’t going to show. Got our a/c fixed and stayed to make sure it was working properly before he left.
Technician was friendly knowledgeable and thorough
Let's start with the good; customer service is always friendly and every technician we've had, whether it's for plumbing or heating/cooling, has been great. Now the bad; spent close to $20k on a new HVAC system less than 12-months ago and we're now on our 2nd repair/service issue. They can't control issues with the…
Andrew was wonderful! He examined our hot water heater, explained the problems with it, and offered useful solutions. He, like everyone else we have encountered at Summers, was great to work with. Update: We decided to follow Andy's recommendations and were rewarded with another Andy visit. Excellent service AGAIN!
Nice people. Good service.
We came back from Vacation & I called Summer's to put in a call for our Water Heater would not Light Up or on. Bryan Mejan came out at the time He said he would, with a Back Up Water Heater just in case it would not Come on. Bryan Did get it working and Lit for the Time Being. Even though he is our Son, He was…
Technician was on time, friendly and thorough
Great job! Went above and beyond!!! The company would be lost without you. What a Wonderful teacher you must be.
Josh fixed what I thought might be unfixable! Great job.
Keith did a great job diagnosing the problem and repairing the A.C. I highly recommend Summer’s for all your HVAC and Plumbing needs.
Had Summers come out for maintenance on AC. Did a great job. Had an issue with a very old faucet they used on exterior of house.. started dripping no fault of them it was due to age. 2 hours later it was fixed with NO charge. Thank you Logan Dan and the 2 technicians that serviced the AC. EXCELLENT customer service 👍🏻❤️
Very knowledgeable on the products
Our AC went out about 5p, called Summers and Joe Christenson was over within a couple hours. Friendly, knowledgeable, and professional. It’s because of employees like Joe we wouldn’t call anyone else and recommend Summers.
Great job and helped us out it was hot out
Kevin came out at midnight, was very professional, courteous, and efficient. We've used Summers for years and are very satisfied!
Kevin was absolutely amazing very knowledgeable great customer service skills and he cared about our needs continue the great work, Kevin.
No one ever wants to spend this kind of money but it makes it easy when someone is honest and you know they are knowledgeable. Summers explained it in detail, showed me what needed to be done and most importantly the why. Braden did this initial inspection and Kevin made the final repair. My advise is to pay for…
Thank you Donnell Kelly very professional in on time I appreciate you coming in to assess the problem with my central air unit and getting it up and running appreciate how well you communicated with everything that was going on as you were going to check the unit downstairs in the basement as well as outside and…
Zach was amazing! He was very patient, and informative. Once he had explained everything and decision was made to proceed with the repairs, he was quick! Thank you again Zach for your excellent service.
Fast friendly service! Zach had our air conditioner repaired super quick :)
Good service
Serviceman Braden was prompt, courteous, skilled, and very knowledgeable. I’m very pleased with the service and I highly recommend.
Keith was great! showed up went over what was needed and took care of everythinga
Dave @summersphc Crown Point location was dispatched to our home due to our air conditioning unit not cooling. It turns out the capacitor was bad. Like all encounters with technicians, you automatically start adding up the part cost, labor cost, service call fee etc...but with Summers, the total price was fair and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system maintenance | 338 | $27–$219 |
| A/C system maintenance | 327 | $26–$166 |
| HVAC system maintenance | 288 | $19–$135 |
| A/C system repair | 138 | $188–$585 |
| Heating system repair | 135 | $78–$412 |
| Heating system installation | 126 | — |
| Plumbing pipe repair | 122 | $327–$942 |
| Plumbing leak detection | 112 | $205–$520 |
