Experts Reviews · Company report
Summers Plumbing Heating & Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty90−1Momentum penalty32−6.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Summers Plumbing Heating & Cooling

Merrillville, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 4,966 Google reviews

Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Summers Plumbing Heating & Cooling is better than 81% of sink repair services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Summers Plumbing Heating & Cooling is better than 74% of sink repair services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Summers Plumbing Heating & Cooling is better than 90% of sink repair services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Summers Plumbing Heating & Cooling is better than 100% of sink repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Summers Plumbing Heating & Cooling is better than 32% of sink repair services.D
32
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Summers Plumbing Heating & Cooling is better than 73% of sink repair services.B
73

Reviews for your job

Customers hired Summers Plumbing Heating & Cooling for 8 kinds of job.

Summers Plumbing Heating & Cooling for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.100
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$509
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.87%

All 100 Google reviews tagged “HVAC system repair” · showing 20

Arkeya8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Russell was timely and informative. Also included what issues may arise in the future.

Paid $1–200Not sureHVAC system repair
Jake5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Anthony K came out and dialed in everything we needed. Nice to the dog, great guy to have come over and service the crib. HVAC

HVAC system repairHVAC system maintenance
Walter8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Kevin Travis came out to my house in Griffith and did an amazing job. He went above and beyond to re run my lines while installing the new a-coil on my furnace. Being a service technician myself he stands out for amazing customer service, a hard worker and an all around good person. Definitely recommend summers for…

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Mark6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I wanted to give props to my technician, Timothy B. Complete professional and extremelypersonable. He's a young man and has a bright future. I was extremely appreciative of his explanation of the issue and willingness to allow me to hover. I didn't, but it shows me his confidence. I have to say Summers excels in…

Paid $1–200Reasonable priceHVAC system repair
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Returning customer. Every time I call they show up that day or first thing the next day. Always fixed right the first time.

HVAC system repair
LindaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jason was professional, efficient, and very personable. He fixed the problem quickly and also told me how to avoid future issues.

Paid $200–400Reasonable priceHVAC system repairPlumbing pipe repair
Dlovesuper116 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dave found the issue and fixed it in a flash.

Paid $600–800Not sureHVAC system repair
Paris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service

Paid $1–200Great priceHVAC system repair
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Anthony came to handle my blown capacitor and not only did he change the part n get my house cool again. He gave me thorough information about my unit. Was very knowledgeable and personable. We will always use Summers

HVAC system repairHVAC system maintenance
Sonia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service very knowledgeable very happy with what was done!!!

Paid $600–800Reasonable priceHVAC system repair
Cory2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very pleasant and explained everything thoroughly to me.

Paid $2,000+Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Lisa13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★

Technician was good , messaging for after hours is awful. We had to suffer without air conditioning for 6 days with house being 88 degrees in extremely hot weather . Office staff is awful at crown point Indiana location especially Jen . . Had to go out and spend $400 on industrial fans just to stay cool . I I think…

HVAC system repairA/C system repair
Samantha14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Christian was great, he had everything explained and fixed within an hour of arriving. Summer was able to get him out to our house within 4hrs of contacting them.

Reasonable priceHVAC system repair
VictoriaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★

We had summers for a while and it seems that the service is going downhill. Our humidifier went out just little over a year having it. I called them since they where the ones who installed it. They came out and had to order a new fan/motor but the guy said it wasn't covered under warranty but it should have been and…

HVAC system repair
RobertLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

Let's start with the good; customer service is always friendly and every technician we've had, whether it's for plumbing or heating/cooling, has been great. Now the bad; spent close to $20k on a new HVAC system less than 12-months ago and we're now on our 2nd repair/service issue. They can't control issues with the…

Paid $2,000+Not sureHVAC system repairHVAC system maintenanceA/C system maintenance
Ruth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kevin and Bryan were here, extremely nice people, professional, and would recommend to anyone

Paid $200–300HVAC system repairPlumbing pipe repair
Jared7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Needed a professional to look at our ducts and zones in the new house. Kevin, Josh and JP took care of us and explained the problem, solutions and ways to help with costs. Thanks again!

HVAC system repairA/C system maintenance
Henry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

Charged me 7k for a new A/C unit about 5 years ago. The thing never stops running when it's hot. And it never gets to the desired temp. They've been out to look at it every single year and want more money to fix what they installed. Avoid this company.

Paid $1,000+OverpricedHVAC system repair
Brandon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★

Dan was great! He did an amazing job and was very professional. However, after I examined the situation, it was determined that I did not need a new furnance. I should have gotten a second opinion, but already purchased it.

Paid $1,000+OverpricedHVAC system repairHeating system repair+ Responsiveness+ Punctuality+ Quality
BIGPUNP4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★

IF YOUR A WOMEN DONT HIRE THEM I was working so they were dealing with my pregnant wife. they came over and spent less then 10 minutes replacing a limiter on my furnace, the heat still didn't work. When i got home I double checked there work and my furnace circut breaker box was wide open, my air filter was thrown…

Paid $600–700OverpricedHVAC system repairHVAC system maintenanceHeating system repair

Show more HVAC system repair reviews (80 more) →

Price

$216-51% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 49%Overpriced 6%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Heating system maintenance338$27–$219
A/C system maintenance327$26–$166
HVAC system maintenance288$19–$135
A/C system repair138$188–$585
Heating system repair135$78–$412
Heating system installation126—
Plumbing pipe repair122$327–$942
Plumbing leak detection112$205–$520

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