How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty90−1Momentum penalty32−6.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORESummers Plumbing Heating & Cooling
Merrillville, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 4,966 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Summers Plumbing Heating & Cooling for 8 kinds of job.
Summers Plumbing Heating & Cooling for heating system installation
Clear ✕All 128 Google reviews tagged “Heating system installation” · showing 40
The whole team was awesome friendly and respectful I will be telling everyone about them
We had a wonderful experience with this company! From scheduling to installation, everything went smoothly. The technicians were friendly, knowledgeable, and professional. They took the time to explain everything and made sure the work was done correctly.We are very happy with our new furnace and would definitely…
Poor, we can’t slide the furnace filter in as easily as the old furnace. I shined a flashlight in the slot and the duct is crooked because they didn’t put screws in at the back of the ductwork. I specifically asked for the hot water heater to be set back a little farther so the door clears my hot water heater. They…
Best service job we have ever had
Let's start with the good; customer service is always friendly and every technician we've had, whether it's for plumbing or heating/cooling, has been great. Now the bad; spent close to $20k on a new HVAC system less than 12-months ago and we're now on our 2nd repair/service issue. They can't control issues with the…
Mark, Justin, and Josh installed a new furnace and air conditioning system in my home yesterday. I have never experienced such a high level of professionalism and meticulous work practices as I did yesterday. They were very courteous also. They were also very nice guys that I would have no problem trusting in my home. Good job Summers.
We had the unfortunate luck of a furnace breakdown in January and Nic and his team went above and beyond replacing our HVAC when freezing cold outside. Very efficient, friendly and professional team. Highly recommended.
Very pleased with the service provided this week. I called the 24 hour emergency service on Monday because my furnace was not working properly. Kevin came out and got my furnace working again but informed me that a new furnace was needed. Kevin didn’t leave until the furnace was working and my new furnace was…
Very quick to respond for service calls. Friendly and professional as usual. Everyone I've ever dealt with -heating, cooling and plumbing- at Summers has been great. Very good company. Would highly recommend.
2026 update: I've been having Summers work on projects for me for a few years now, from a dead hot water tank, to a cracked furnace, to a water softener and new, more more reliable sump. All the techs that have come out and I'm sure I don't remember them all - Dan, Brian, Charlie, Mike, Zach (I'm sorry if I forgot…
Do not use this company. Terrible service from customer service to HVAC installation to repairs. It started by having a new HVAC system installed. My new furnace would not run after being installed. The exhaust was improperly installed. Next, our house would not heat properly. A technician came out and found that…
The experience was great from beginning to end. Quote guy, Justin was on time and explained all my choices. Info exchange prior to installation of new HVAC system was very good. Kept me informed. Jake and Justin#2 let me know they were on the way and arrived on time. They walked me through what they were going to…
Great job! Went above and beyond!!! The company would be lost without you. What a Wonderful teacher you must be.
Routine maintenance
They did an awesome job and were very professional. Will definitely use them in the future for ANY hvac needs I may need ! Very happy how neat and clean the did the job.
Did a great job. He also was honest about the fact my account is old and I may need to consider getting a new one. Before I go spending a lot of money in that one. Keith Evanich was a awesome technician.
New Central air, heater and hot water heater installed in a day. They did great work. Good prices and rebates. Will recommend them to my Family and Friends.
Tech was friendly and professional.
Jose and Rick did an excellent & wonderful professional job, explained everything to me in detail , it will be an honor for them to come back to my home for any repair , replace or maintenance service, any of my appliances I need in the future !!
Dave was very thorough and helpful.He even loaned us a portable ac unit .The install team Anthony and Alex were great , very good job. We are very happy
Braden did a great job on the inspection and trouble shooting the repair needed to my furnace. He is always friendly and helpful.
I would never recommend them. I bought a furnace from them 2 years and every year they had to come out to fix it. And when the circuit board went out the manager tried to blame me for it. He couldn't take responsibility for selling me a faulty furnace.
Donnell Kelly was very professional, friendly,polite and answered questions my wife and I asked of him. You have a genuinely good guy and solid employee. Good service like that "keep" your customers calling back.
Always professional. Explains all involved issues. Trustworthy, friendly, respectful.
The service is the highest quality. And Zach was absolutely great!
Great Job
Summers' responds quickly and professionally! Today they were able to take care of an urgent kitchen plumbing issue! SUCH A RELIEF!!!! Thank you Mike!!! It’s a relief knowing we can count on you.
Very satisfied and thank you to Ed Summers plumbing is the best company around I would recommend it to anybody 100% satisfied and thank you Andy 🙂
Excellent Job as expected from Summers! Mike, Bryan and Dave were Top Notch! Professional, friendly and very knowledgeable! Would highly recommend!
Our summers agent was great and was able to tell us what was wrong very quickly. We were able to get signed up for a new furnace and get an installation appointment right away. Thank you for a great job ! Our new furnace installation was a success - came just a few days after inspection and did a great job on everything 👍 thank you guys!
Ryan is a great installer. We purchased a Amana furnace. Answered every question and adjusted job install per customers requests. They went over how to work thermostat and what to watch for with furnace operation. Great team, worked well together.
Very professional and patient!
UPDATE ADDED: I’ve used Summers twice now. Once in the Winter and once in the Summer. Both times I’ve been thrilled with their service. Dakota is very polite and professional. 10/10 would definitely recommend. 😉 EDIT: I now have had a third experience with Summers of having a new furnace installed on 10/24/23.…
Roddenberry out the sewer system
When called that my furnace had been out for days they did not hesitate to get someone out to give estimate on new furnace and had it in the very next day. They were very knowledgeable and detailed on what they did and showed me everything I needed to know about my furnace . Letting me know to call if I had…
Ryan and his crew were great! Took the time to make sure everything was perfect! He even came back a day later to further install my system. Working with him was a very smooth experience. 😎
Summers was quick, professional and explained everything perfectly. The technician was polite, professional and knowledgeable. He took time to ask why we chose Summers and explained that they are employee owned. Glad we chose them. I’d recommend them to anyone.
The service technicians were polite, efficient, and knowledgeable. They explained what they would be doing, in what order all my questions were answered.
I keep updating the comment on this review because of Google’s limitations (I think), but as of 2023, they are still the best service company I have ever used in this area. Every single person I’ve meet from Summers is a complete professional, and there has NEVER been a gotcha.
Did a great job cleaning all vents.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system maintenance | 338 | $27–$219 |
| A/C system maintenance | 327 | $26–$166 |
| HVAC system maintenance | 288 | $19–$135 |
| A/C system repair | 138 | $188–$585 |
| Heating system repair | 135 | $78–$412 |
| Heating system installation | 126 | — |
| Plumbing pipe repair | 122 | $327–$942 |
| Plumbing leak detection | 112 | $205–$520 |
