How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty90−1Momentum penalty32−6.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORESummers Plumbing Heating & Cooling
Merrillville, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 4,966 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Summers Plumbing Heating & Cooling for 8 kinds of job.
Summers Plumbing Heating & Cooling for heating system maintenance
Clear ✕All 341 Google reviews tagged “Heating system maintenance” · showing 140
Initial experiences with Summers were great! Have always loved their service and their techs are really thorough but they’ve taken a turn. Scheduling has grown increasingly difficult and it takes months to get service calendared. My recent encounter with a rude representative on the phone regarding scheduling made me decide to cancel my contract.
Very satisfied and he took care of everything that we needed. We will definitely be using their services from now on.
The technician was friendly & thorough. He answered all my questions and gave helpful advice.
Summers is always very good at what they do. We've used them before and always satisfied with the results. Tim was very friendly and professional. I really like it when the technician likes to laugh along with us. We've used Summers several times and they never disappoint.
Let's start with the good; customer service is always friendly and every technician we've had, whether it's for plumbing or heating/cooling, has been great. Now the bad; spent close to $20k on a new HVAC system less than 12-months ago and we're now on our 2nd repair/service issue. They can't control issues with the…
Tim B. was great! He sat with me and answered all of my questions. He was friendly, courteous and efficient. Anthony K. installed a solar attic fan. He was great! He explained how it will benefit my indoor comfort and answered all of my questions. Very professional. Very nice man.
Mike came out a week ago to do a maintenance checkup on my furnace and did a fantastic job. He is friendly and courteous at all times. I suggest Summers hold on to this employee. Hopefully he'll be sent back out again when my AC is due for a checkup.
Anthony and Christian are the best! They were both knowledgeable in diagnosing and fixing the issue with my furnace. They could not have been nicer to work with. My cat also approves of them!
Recently, Donnell came to our house to do a yearly inspection of our furnace. He was very professional and thorough. He explained what and the process of what he was doing. While here he gave us some recommendations for additional things that could be done to protect our furnace in the event of power outages. He…
Kevin was awesome today. He answered all my many questions and explained everything. I feel so much better about this heat pump. I definitely will recommend him each time I have service. He went above and beyond and is also very knowledgeable. Casey was with him and he did a great job answering my questions as well.
Angelo was amazing to say the least, super respectful and walked me step by step what he was doing to de-scale my heat as you go water heater. Super friendly and even gave my 1.5 year old high fives!! 10/10 would recommend Summers and Angelo to anyone for repairs!
Anthony Kocher and his intern are very professional, kind, courteous., and a pleasure to do business with.
In less than 24 hrs they answered the call and delivered. Very professional and respectful. From the initial call to the end all involved were empathetic and provided answers to all questions. Kevin showed up after normal working hrs and assessed the situation. Immediately he made a call and connected me with Justin…
Do not use this company. Terrible service from customer service to HVAC installation to repairs. It started by having a new HVAC system installed. My new furnace would not run after being installed. The exhaust was improperly installed. Next, our house would not heat properly. A technician came out and found that…
Brady did a wonderful job by taking apart several areas of my 2011 furnace, to inform me of the oil leak due to its age. He continued to clean and check for any other issues that could arise. I was very pleased with Brady and the information he provided. I will call for him again should I need service or to retain my yearly maintenance agreement.
Great job done by Jason
Jay was great. He took his time with my furnace cleaning and explained everything. He was polite and respectful. He also took the time to set up future appointments for plumbing and air conditioner check. Very happy 😊
The guys were very professional, and respectful
Justin was on time pleasant and knowledgeable! Great service plan too. Thanks!!!
We came back from Vacation & I called Summer's to put in a call for our Water Heater would not Light Up or on. Bryan Mejan came out at the time He said he would, with a Back Up Water Heater just in case it would not Come on. Bryan Did get it working and Lit for the Time Being. Even though he is our Son, He was…
Great technician and great experience as always. Consistent professionalism and personalable individuals that take care of your HVAC and plumbing needs.
Austin was knowledgeable about the plumbing inspection being done. Did find some issues I can clearly see that needs to be addressed.
Great job! Went above and beyond!!! The company would be lost without you. What a Wonderful teacher you must be.
Very professional and fast ! Thank you!
Dakota was very good and a nice guy
Awesome company we've done business with them before very, hard working honest have always gotten the job done. We've had other companies come out and they have never been as good or done the job as quickly or fit us in as quickly as summer's has always done awesome company and great employees. Earlier he took the…
Mike did great job!
Bryan Mejan was friendly but respectful, cordial and professional. Quick and effective very knowledgeable, in fact he gave us some advices to maintain and prevent issues with safety. Overall very pleased with his service.
Very knowledgeable, professional and friendly.
Jim went out of his way to take care of our air conditioners. He came back a second day to make sure we were up And running.
Great job tech showed up promptly and took care of the issue. Outstanding service showed up in less than an hour
Excellent help, responsive to our lack of knowledge, and took the time to teach us. Kind young gentleman.
Excellent. Thank you
Justin came out to give us a quote for future work needed.
Great Service. Very nice technician! Pouring rain won't stop Nick!
These guys do things right! It is so nice to see professionals who take pride in their work. Highly recommend these folks!
Very professional and great customer service
We have used Summers several times for various issues with plumbing in our basement. The most recent service call was by Conner Griffin. He came out today after our ejector pump failed last night. Summers is always very responsive and addresses emergencies very quickly. Conner replace our entire sump pump (it…
Rob was excellent!! He was extremely knowledgeable and shared good information about heating our school. Very professional!!!
There were 2 techs that provided service; one for air conditioning and one for plumbing, each were maintenance. Plumbing- Despite the indicators on the sheet, the only checks done were the sump pump, gas hot water heater and one bathroom sink faucet. There was a lengthy sales pitch and description on the age of the…
Dan is awesome care about the Customer does a great job
We had a Saturday emergency call and were very pleased with the service we got. We have worked with Summers for many years and they have always completely reliable and knowledgeable.
He did a great job and he was very professional and efficient I would definitely recommend him to my friends
Service was great. The Membership is a MUST.
Will Gorba was the Maintenance Tech that came to my home on 3/10/2025 and did an excellent job in performing a follow up visit. He definitely knows his stuff and gave me several great tips that will be very helpful to me in the future.
Braden is a true professional. He was very helpful and very knowledgeable. Thanks again!
Hard worker. He was right on the job and very nice and communicative. Helpful too. Told me about a drain cleaner that really did the job.
Great service!! Very prompt, highly recommend Summers
Zach came in did a quick and great job! He arrived on time and informed of possible issue that I didn't know about
Mike arrived at about 3pm and completed the job a little after 4pm. He didn't take long to identify the location of the leak and completed the repair in good time. The repair was finished in a timely manner and for a very reasonable amount of money. I am quite satisfied in the work done and in the manner in which it…
Today the checked the water heater, it is in good condition. Summers is always prompt, friendly. Very happy with Summers plumbing.
Charlie was professional and very informative. We will continue working with this company.
Jason from Summers came out on the coldest night of the year to fix my furnace. He was friendly and knowledgeable and very patient with all my questions. Highly recommend
Jason did a great job with our annual heating maintenance checkup. He was very thorough. We were very pleased with the job he did.
Dan came out and fixed my hot water heater. I thought I would definitely need parts, but Dan just reset something on it and it is fixed. He was quick and price is great. I will recommend Summer to all my friends and family. Zach came out for a winter update. He was prompt and very nice. Summer is great. Bryan…
Fast and excellent service.
Ken was knowledgeable, friendly and explained the process. In addition to being thorough he checked his work and let us know of potential issues to be mindful of for the future.
Charlie was very efficient and explained what he was doing. Very friendly and I give him a very high score. Definitely would recommend him.
Summers Plumbing and heating is my go to company for my plumbing needs hands down. They are efficient, and helpful and have an excellent professional attitude. Thanks Summers good job 👍🏾😎
Great attitude, prompt service call response and good troubleshooting. Only one he didn't put the filter in properly. Otherwise he did an awesome job 👏🏿.
AWESOME! The technician was kind, knowledgeable and took the time to explain everything to ensure he was clear and I was comfortable.
Knowledgeable, helpful, kind.
Zach from Summers, was very professional, called in advance and showed up when he said he would. Advised us of our option and explained every thing in clear and concise terms.
Dave was very polite and professional. Presented options and explained thoroughly.
Another routine service today and like always they were excellent! My mother also uses summers now and she is always satisfied as well:) Keep up the excellent work!!!
Angelo got my water heater up and running again! Thank you for the efficient diagnosis of the problem. Angelo was very nice too. The light on the water heater is still blinking green this morning. I've used Summers since 2019 and you can't beat their $159 contract for 3 visits on your HVAC system.
Good job
Kenny did an annual maintenance on my furnace today he is very knowledgeable, professional and informative as to what he is doing and why. I’ve had this done last year by Summer and the fella I had never removed the cover inside over the heat exchanger. Or showed me all that is involved in cleaning the furnace…
Great customer service!! Very knowledgeable about the products and services ZACH ROCKS!!
Braden is a great representative of your company. Super guy. Glad to help your food drive.
Dakota was friendly and showed me what he was doing every step of the way. Decided to get a new HVAC unit and it will be installed in 1 week.
Great experience. Got my heater up and running in no time. And many months later also fixed my ac
Best experience and professionalism I've had! Honest and straight forward! No surprises!
I belong to the maintenance program and it is great. My 20+ year old AC keeps humming along. My technician Dave was courteous, professional, and thorough.
Josh was very professional explained everything about what he was doing . Found a part I needed if he wouldn’t have caught it,I’d need a new motor explained about the plans for having maintenance 3. Times a year . I just pray it’s josh that comes out . Is there any way I could request him to come back when it’s time ?
Schedule maintenance outstanding job done by service rep.
Dave was very knowledgeable and I was very pleased with his professionalism.
Joe did a great job. He communicated everything to me and what he was doing and what needed to be done. He was professional, knowledgeable, and nice.
Summers is an amazing company to deal with!! They were the only ones who helped my father when his air conditioning went out in the middle of a heatwave over a holiday weekend in 2018!! They were very professional and didn’t try to take advantage of him. This kind of service lead me to call them when my own air…
This review is for Braden Bodinet. Great personality and service. This is the 2nd incident I’ve had to call for service on my unit and he explained what the issue very clear. Hopefully, it’ll not be a 3rd time. Don’t want to pay a $59 fee each time when I have a warranty that I believe should cover all services. Thank you again Braden
Summers' responds quickly and professionally! Today they were able to take care of an urgent kitchen plumbing issue! SUCH A RELIEF!!!! Thank you Mike!!! It’s a relief knowing we can count on you.
Tyler was great!!!😊
Respectful, explained what he was going to do and answered all our questions.
Zach M. was very professional. Answered all my questions. I will always go with Summers for all my services.
Quick and honest. Did not charge for work he could not do.
The technician who assisted me was very knowledgeable and had a very pleasant personality !....Let me not omit his name Connor, Thanks!....He flushed my hot water tank and checked for leaks in kitchen sink area.
Very professional and motivated... Found the problem and resolved it quickly.
Great service extremely responsive would highly recommend
They're Technicians are one of the most customer oriented professionals. The technician arrived on time and went above and beyond to completes hos job.
always a positive experience with Summers! Tech was on time, wore a mask answered questions, did a through, neat and professional job. Couldn't be happier! (as always) u
Outstanding service! Braden was outstanding. Highly recommended.
Excellent Job as expected from Summers! Mike, Bryan and Dave were Top Notch! Professional, friendly and very knowledgeable! Would highly recommend!
Technician was on time and did a professional job price was reasonable. I would definitely use them again.
Dakota was very knowledgeable and professional.Zack installed my thermostat, he also is knowledgeable and professional, highly recommend!
The tech Kenny sent by Summers was absolutely amazing. He answered all of my questions and concerns, was very knowledgeable about my type of furnace and its functionality..he even offered tips I didnt know about that I could do myself to ensure the working order of my furnace. Very satisfied with him and Summers.…
Dakota and his colleague was great and very knowledgeable. Will definitely request him for future service calls.
Very satisfied with the thorough tune up of the furnace. Technicians were experienced, professional and very curtious.
Did a great job, really appreciate it.
Brandon did a very thorough job of servicing the furnace. He explained everything.
Great work and timely!
Great company to work with, very pleased with every interaction.
Dave was great! Very friendly, honest and took time to explain everything. Will definitely continue to do business with Summers! Update- also used their service for a water heater repair. Mike was excellent. Honest, efficient and reasonable price. He came out as soon as possible and did the repair quickly. Braden…
Cost quote for new furnace and a/c installation
Great job, excellent customer service.
Rob Rossi did an excellent job. Routine pre-winter furnace check. He cleaned the furnace, checked all the parts and even fixed a drip on one of the valves. Summers does all my HVAC work. Company I can count on!
They do a great job.
Summers always looking out for me. I had new furnace installed, with good pricing, quality workmanship and outstanding warranty...
Personable and answered all my questions. He offered suggestions for things I asked about. Very satisfied.
Zach was phenomenal. Love that they send us a picture of who to expect. We've used them twice now, no problem always kind courteous service people .
The technician completed the work quickly and did a great job! I have used Summers in the past, and will continue to use them.
Zach was great
Super easy to schedule, was very helpful and informative, and did a great job!
Zach was an excellent service guy. He was very thorough and detailed. Great personality. I was willing to sign up for a yearly membership. He's that guy. I recommend Summers Plumbing and heat to everybody. But Zach is my guy. You want a good service tech ask fir Zach. Then say Mr.Parker referred him to you👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾
Brady was very polite and cleaned out the boiler unit and checked the pump pressure to make sure it is ready for winter. He also suggested a moisture sensor.
Very much appreciated Mr. Rossi’s knowledge, experience, thoroughness, and product information.
I keep updating the comment on this review because of Google’s limitations (I think), but as of 2023, they are still the best service company I have ever used in this area. Every single person I’ve meet from Summers is a complete professional, and there has NEVER been a gotcha.
Summers Crown Point has always been a go to. Knowledgeable, trustworthy and on time always! As a single mom, Summers professionals have always been able to teach me how to keep my major appliances and home units in tip top shape between their visits.
Mike and his helper came in, gave an estimate, and removed a heater from my boiler system out quickly and efficiently.
Kenny did a thorough job.Was good to work with and explained all the did
Very very good professional people all in this place very kind, do great work the very best business out there!! When you get the best you don’t deal with the rest!!!
Justin did a great job, cleaned and checked the A/C unit with care and efficiency. Thanks for your feedback on the condition of my unit. Great employee.
Great service professional and knowledge!
Very professional, and they are always on time.
Installed new pump on boiler
Same day service, nearly within an hour from the time I called until someone was at my door. The lady who answered the phone was incredibly nice and helpful. Charlie was the technician who fixed the problem. He was very thorough and knowledgeable, explaining why things happened the way they did. Very impressed with this company. Couldn’t be more satisfied.
Thank you so much Joe
Rob was a excellent technician,he did not give up on my issue,10 stars and two thumbs up
Very Happy. Very professional. We've had them come by a few times and have always been happy with them
Very professional and efficient work.
Excellence kind hearted people!🙂
Conner did a very professional check of our furnace. Pointed out a possible issue with the circuit board and options available to us without pressure to sell us anything,
Connor took care of our heating issue and was effective, quick and very knowledgeable, I definitely would recommend asking for Connor. That was a pretty cool experience. I believe I will become a Matienance member here soon.
Dave was fast and thorough at the same time. Diagnosed problems quickly, educated me on what was needed and why. Then went above and beyond to ensure my installation and repairs were able to be performed the next day. Amazing service.
Bryan & Tyler were professional & knowledgeable. Highly recommend for plumbing needs.
Connor was very friendly and knowledgeable, explaining everything he was doing and checking. Very satisfied
Zack was Great! He was friendly, answered All my questions ( with patience) and worked efficiently. I was pleasantly surprised he was able to come at a moment’s notice! Thank you SUMMERS Pumbing Heating & Cooling!
I’ve been dealing with Summers for several years now if not more today had Joe knows his business is fully capable of answering any questions you may have showing you problems that might arrive, and how to fix them showing how to change vent from humidifier downright down to earth with you friendly professional…
Connor stopped over for a PM; super friendly, very professional. Happy to use Summers with staff like this.
A good guy
Charlie did a fantastic job Good man
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system maintenance | 338 | $27–$219 |
| A/C system maintenance | 327 | $26–$166 |
| HVAC system maintenance | 288 | $19–$135 |
| A/C system repair | 138 | $188–$585 |
| Heating system repair | 135 | $78–$412 |
| Heating system installation | 126 | — |
| Plumbing pipe repair | 122 | $327–$942 |
| Plumbing leak detection | 112 | $205–$520 |
