How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty90−1Momentum penalty32−6.8Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORESummers Plumbing Heating & Cooling
Merrillville, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 4,966 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Summers Plumbing Heating & Cooling for 8 kinds of job.
Summers Plumbing Heating & Cooling for heating system repair
Clear ✕All 135 Google reviews tagged “Heating system repair” · showing 60
Keith explained the problem with my furnace and provided options. He worked fast and was professional.
Professional, arrived on time, got my heater working.
The HVAC tech was very friendly and professional. He answered my questions with patience and knowledge.
The technician was very nice and professional, Hey did an excellent job on the diagnostic of my furnace, He was very knowledgeable about his findings.And also I really appreciate him addressing my questions and concerns.
Let's start with the good; customer service is always friendly and every technician we've had, whether it's for plumbing or heating/cooling, has been great. Now the bad; spent close to $20k on a new HVAC system less than 12-months ago and we're now on our 2nd repair/service issue. They can't control issues with the…
Dan was great! He did an amazing job and was very professional. However, after I examined the situation, it was determined that I did not need a new furnance. I should have gotten a second opinion, but already purchased it.
Would like to thank Paul W. & apprentice he brought along with him to bring heat back into my home. Paul explained what went wrong & how he was going to fix it. He had to go back to Crown Point to get the part that was needed… Everything was done very pretty quick which I appreciate because I had somewhere to be by…
Anthony and Christian are the best! They were both knowledgeable in diagnosing and fixing the issue with my furnace. They could not have been nicer to work with. My cat also approves of them!
The guy that came out didn't even do anything and wanted to charge me $600 and something for a gas valve that I didn't even need and I called to complain and nobody has called me back I've caught put in two requests
IF YOUR A WOMEN DONT HIRE THEM I was working so they were dealing with my pregnant wife. they came over and spent less then 10 minutes replacing a limiter on my furnace, the heat still didn't work. When i got home I double checked there work and my furnace circut breaker box was wide open, my air filter was thrown…
So I had called Summers over because my furnace wouldn’t start, the guy told me I needed about $3500 to fix, said I needed a new heat exchanger and a new igniter/tried to sell me a new furnace. Had a second opinion, turns out I only needed a new igniter. I ended up paying $300 bucks and now I got heat. Never again with Summers!
Do not use this company. Terrible service from customer service to HVAC installation to repairs. It started by having a new HVAC system installed. My new furnace would not run after being installed. The exhaust was improperly installed. Next, our house would not heat properly. A technician came out and found that…
Great job! Went above and beyond!!! The company would be lost without you. What a Wonderful teacher you must be.
Awesome company we've done business with them before very, hard working honest have always gotten the job done. We've had other companies come out and they have never been as good or done the job as quickly or fit us in as quickly as summer's has always done awesome company and great employees. Earlier he took the…
Great experience and valuable information.
AC tune up Awesome job excellent in and out perfect job John was excellent
Great worker!
Another year Summers looking our for us. Tuned up my my furnace and put my mind at ease. Thumbs up and thank you.
Justin was awesome, made sure I understood everything and took his time to explain what I didn't
Braden's the man! Always does a great job!
Chris did the yearly inspection of our plumbing system. He was extremely thorough in his inspection of all the plumbing in and around the house. He pointed out some things we should watch for moving forward to keep our plumbing system working efficiently, outstanding service. every Summers Plumber that comes out…
I would never recommend them. I bought a furnace from them 2 years and every year they had to come out to fix it. And when the circuit board went out the manager tried to blame me for it. He couldn't take responsibility for selling me a faulty furnace.
Nic, you’re the man! Mr. Hernandez was very polite. He explained everything in layman’s terms for me to understand. Outstanding work!
Did a great job, definitely would recommend
Thank you Mike and the entire Summer’s Team for the level of commitment and dedication today, to assure my boiler is functioning properly!
We have our furnace cleaned every year. Summers does a very good job cleaning and also helps with out air conditioning needs in the summer.
I am grateful that we have such service in Crown Point. I am so grateful for Josh coming to fix my heater today.He is not only humble and kind but also a genuine soul who made the experience feel more personal and heartfelt. As we chatted, we discovered that we share connections with people who are dear to…
Zach from Summers, was very professional, called in advance and showed up when he said he would. Advised us of our option and explained every thing in clear and concise terms.
Excellent guy . Great company So honest
Braden came out for my furnace routine maintenance. He did an excellent job!! Braden was very knowledgeable and friendly. I would recommend him to do your furnace service. Kina C
Kenny did an annual maintenance on my furnace today he is very knowledgeable, professional and informative as to what he is doing and why. I’ve had this done last year by Summer and the fella I had never removed the cover inside over the heat exchanger. Or showed me all that is involved in cleaning the furnace…
Braden is a great representative of your company. Super guy. Glad to help your food drive.
Joe did a great job. He communicated everything to me and what he was doing and what needed to be done. He was professional, knowledgeable, and nice.
Megan was just wonderful! She did a great job! Bill Smith. I'll call her next time!
Dakota was very knowledgeable and professional.Zack installed my thermostat, he also is knowledgeable and professional, highly recommend!
Rob was very professional, knowledgeable and courteous. He informed us of the age of the furnace, cleaned a dirty sensor and recommended replacing the furnace, if there was another issue in the future. I will definitely call Summers Plumbing again. Exceptional service!
UPDATE ADDED: I’ve used Summers twice now. Once in the Winter and once in the Summer. Both times I’ve been thrilled with their service. Dakota is very polite and professional. 10/10 would definitely recommend. 😉 EDIT: I now have had a third experience with Summers of having a new furnace installed on 10/24/23.…
Ryan did a great job and replaced my furnace efficiently. He explained the process as needed. Very personable.
Dan took the time to explore all possibilities and give us multiple solutions. They are responsive and friendly and take care of our home’s needs!
BIG. HELP
Courteous, friendly service. Upfront pricing, no surprises.
No itemized receipt! 1 gasket 30” or hi-temp sealant,1 hr labor $279. When ask it was for misc and his time to drivehere(15 min each way) Friday was $59 to come out and inspect! Same drive time And 15 min inspection. How much for gasket, how much for silicone and Hr labor and how much for travel time. Why am I…
I keep updating the comment on this review because of Google’s limitations (I think), but as of 2023, they are still the best service company I have ever used in this area. Every single person I’ve meet from Summers is a complete professional, and there has NEVER been a gotcha.
Technician/plumber was knowledgeable, offered explanation of services and was professional. I would, without hesitation, recommend Summers Htg to anyone!
Fast arrival quick repair
The furnace went out at 10pm at night, Aaron H. came out and was great and very professional. He came out in a timely manner and got to the problem quickly. In 30 minutes of him being here, we had heat again. Summers is great, even after hours.
Justin is very knowledgeable technician and helped us pick out the furnace that best fit our needs. Install was great and will definitely be using summers again! Great company!
Very Happy. Very professional. We've had them come by a few times and have always been happy with them
Dave was fast and thorough at the same time. Diagnosed problems quickly, educated me on what was needed and why. Then went above and beyond to ensure my installation and repairs were able to be performed the next day. Amazing service.
He was very professional and gave us a great deal!
He was great on time will call again and he also save me money thank you Zack
So far so good they came out for a quote. I liked that they explained to me what the issue was without being to technical. Gave me my quote in minutes and gave me some options. Going to weigh it out and see. But now a days that means a lot.
Connor stopped over for a PM; super friendly, very professional. Happy to use Summers with staff like this.
A good guy
Joe showed up a 2:00am and quickly diagnosed our issue and ordered the necessary parts. He was extremely friendly and informative about our problem despite the hour. I wish every service person was as good.
These Men from Summers are the the go to guys, when you're in trouble with heat, plumbing & cooling in your home, these Technicians can build the next Space Shuttle to the Planet Mars, that's how good they are👍 !
Rob was excellent being timely, knowledgeable, and personable. Problem corrected quickly. Great service. Thanks!
Very professional and courteous!
Thanks to your tech we are not going to freeze to death this winter! Thank you for the amazing service!!
Greetings & Praise To, Mr. Rob Rossi, SUMMERS Plumbing Heating & Cooling – Crown Point, IN In thank-you cards, the phrase, "I wish I could offer my appreciation to you personally", frequently appears. We cannot gauge how much sincerity exists in those printed phrases, but we know how deeply we value and appreciate…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system maintenance | 338 | $27–$219 |
| A/C system maintenance | 327 | $26–$166 |
| HVAC system maintenance | 288 | $19–$135 |
| A/C system repair | 138 | $188–$585 |
| Heating system repair | 135 | $78–$412 |
| Heating system installation | 126 | — |
| Plumbing pipe repair | 122 | $327–$942 |
| Plumbing leak detection | 112 | $205–$520 |
